Publications

June 1991 (Revised December 1995)
Teaching Note

Cooper Industries' Corporate Strategy (A) and (B), Teaching Note

By: David J. Collis

Teaching Note for (9-391-095) and (9-795-154). View Details

Keywords: Telecommunications Industry; Telecommunications Industry

October 2018
Case

Zenefits Board of Directors (A)

By: Lynn S. Paine and Will Hurwitz

In early 2018, the time seemed right for Zenefits investor and director Lars Dalgaard to reflect on whether Zenefits had the right board of directors to shepherd the company through its next stages of growth. For the company whose name combined the words “benefits,”... View Details

Keywords: Ethics; Business Model; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Entrepreneurship; Human Resources; Leadership; Risk Management; Venture Capital; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; United States; California

October 2017 (Revised April 2024)
Case

Snap Inc. Goes Public (A)

By: Lynn Sharp Paine and Will Hurwitz

Snap Inc.’s chairman must decide how to address investor concerns about the company’s unprecedented plans to issue only non-voting shares in its upcoming IPO. The case is set in early 2017 following the public availability of Snap’s IPO filing with the U.S. Securities... View Details

Keywords: Ethics; Capital Structure; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Going Public; Business and Shareholder Relations; Leadership; Management; Mobile and Wireless Technology; Venture Capital; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry; United States; California

01 Jun 1997
News

Competition and Strategy Unit at HBS Sets Pace In Its Field

(edited with Nolan and Jerry Hausman), Globalization, Technology, and Competition, examines changes driven by the integration of computers and telecommunications in the 1990s. The pair's research is the basis of two new MBA electives,... View Details

Keywords: Susan Young

01 Dec 1999
News

The Way You See It

that telecommunications also enable "the emergence and success of complex organizations with large-scale integration and interdependence." Most significant innovation for business Computer technology View Details

Keywords: Garry Emmons. Data collection by Ericka Webb.

21 Jun 2011
First Look

First Look: June 21

telecommunications to tobacco and soft drinks. The dangers of excessive market concentration are greater in finance, however, because of the systemic importance of credit to the economy and the now widely held belief that governments must... View Details

Keywords: Sean Silverthorne

01 Apr 2001
News

K.O. Chia: The Voice of Experience

A seasoned mentor who can stand behind a novice entrepreneur is a valuable asset for anyone attempting a start-up, but especially for those who are now launching ventures in Asia’s complicated business environment. K.O. Chia believes that in a new enterprise, the... View Details

Keywords: Alejandro Reyes; Hewlitt-Packard; Apple; Telecommunications; Telecommunications; Telecommunications

27 Sep 2018
Working Paper Summaries

Ratcheting, Competition, and the Diffusion of Technological Change: The Case of Televisions Under an Energy Efficiency Program

Keywords: by Tomomichi Amano and Hiroshi Ohashi; Telecommunications; Entertainment & Recreation

April 1993
Teaching Note

Grupo Industrial Alfa, S.A.,1982 (TN)

By: Timothy A. Luehrman

Teaching Note for (9-292-008). View Details

Keywords: Cash Flow; Borrowing and Debt; Restructuring; Rights; Business Strategy; Negotiation; System; Business Conglomerates; Currency Exchange Rate; Telecommunications Industry; Telecommunications Industry; Mexico

May 1995 (Revised April 1998)
Case

AT&T Paradyne

By: Robert S. Kaplan

A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details

Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Telecommunications Industry; Telecommunications Industry

March 2014
Case

MediaTek: From Feature Phones to Smartphones

By: Willy Shih

MediaTek was the third largest fabless semiconductor company in the world, and was the second largest supplier of the silicon microchips that powered mobile phones. Yet as the company's chairman reflected on his R&D strategy, he wondered why it hadn't moved faster on... View Details

Keywords: Decision Choices and Conditions; Decisions; Business Strategy; Corporate Strategy; Technology Adoption; Telecommunications Industry; Telecommunications Industry; China; Taiwan

June 2010
Supplement

Chet Huber on OnStar, video

By: Willy C. Shih

Chet Huber, general manager of GM's OnStar unit, givbes an update on how OnStar is doing, talks about the job OnStar does for consumers, and reflects on assembling the OnStar team. The video is organized into three chapters so that instructors may use then... View Details

Keywords: Product Positioning; Product Development; Service Delivery; Performance Evaluation; Groups and Teams; Telecommunications Industry; Telecommunications Industry

2009
Working Paper

Running Out of Numbers: Scarcity of IP Addresses and What to Do About It

By: Benjamin Edelman

The Internet's current numbering system is nearing exhaustion: Existing protocols allow only a finite set of computer numbers ("IP addresses"), and central authorities will soon deplete their supply. I evaluate a series of possible responses to this shortage: Sharing... View Details

Keywords: Policy; Resource Allocation; Market Transactions; Internet; Technology Networks; Telecommunications Industry; Telecommunications Industry

Read Now

July 2000 (Revised August 2001)
Case

Telecom Italia Takeover (D): Bernabe's Revenge

By: Michael D. Watkins, James K. Sebenius and Ann Leamon

Supplements the (A) case. View Details

Keywords: Telecommunications Industry; Telecommunications Industry; Italy

Find at Harvard

January 1999 (Revised March 2001)
Case

Bell Atlantic and the Union City Schools (C2): Project Explore

By: Rosabeth M. Kanter and Ellen Pruyne

The fourth in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's planning, implementing, supporting, and assessing elements of the partnership, with special... View Details

Keywords: Education; Technology Adoption; Strategic Planning; Partners and Partnerships; Projects; Telecommunications Industry; Telecommunications Industry; New Jersey

June 1995
Supplement

Northern Telecom and Tong Guang Electronics (A2): Getting to Know Each Other

By: Rosabeth M. Kanter and Pamela A. Yatsko

Reviews subsequent events. View Details

Keywords: Telecommunications Industry; Telecommunications Industry; Canada; China