Team Process - Publications - Faculty & Research

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

"waterfall" method in which each step of the process is completed in turn by a separate worker. By sharing mistakes across the process, the customer and project team members benefit individually... View Details

Keywords: by Julia Hanna; Computer

Blog

What Can You Do to Foster Gender Equity?

As you rise in your organization and gain more management responsibility, you may be wondering what you can do to foster a more inclusive and equitable culture within your team and across the organization. That's a big question, so here... View Details

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used... View Details

Keywords: by Anna Lamb, Harvard Gazette

March 1996
Case

Ernst & Young United Kingdom (A) (Abridged)

By: John J. Gabarro and Samantha Graff

Intended to be a robust example of the challenges encountered during the early stages of a large-scale organizational transformation effort in a professional service firm. Describes a massive change program initiated and led by the new managing partner along with a... View Details

Keywords: Change Management; Leading Change; Management Teams; Organizational Change and Adaptation; Restructuring; Problems and Challenges; United Kingdom; London

Citation

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12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

way), their connection deepened organically. She didn’t notice him at first but eventually discovered his sense of humor. Online interactions often don’t allow such give, take, or time. One way to speed the process is by reducing... View Details

Keywords: by Kara Baskin

07 Mar 2023
Blog Post

Deconstructing LEGO’s Decarbonization

selves, as we walked from the Hotel LEGOLAND to the LEGO Group’s brand-new headquarters, where their team graciously welcomed us in a jaw dropping atrium with a LEGO brick-themed central light fixture – the perfect start to a wonderful... View Details

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

more time obtaining customer feedback and downloading it to your team, and brainstorming and selling ideas. It’s OK to stay close to a passion area, but the bottom line is, let your team execute. Process As... View Details

Keywords: by Julia Austin

June 2013 (Revised March 2014)
Case

Kvadrat: Leading for Innovation

By: Boris Groysberg and Sarah L. Abbott

In 2013, Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, considered the firm's strategic plan. In 2000, Byriel and Mette Bendix, Kvadrat's Product Director, had taken over management of the company from their fathers, who had founded Kvadrat... View Details

Keywords: General Management; Organizational Behavior; Strategy; Performance Management; Leadership; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Human Resources; Denmark; Europe; Asia

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13 Feb 2020
Book

Open Your Organization to Honest Conversations

business leaders came to us over and over to say, ‘We have a cultural problem and an inability to perform. How can we create a more effective organization?’” Beer says. “We’ve seen this process work.” Getting the ball rolling To start, a... View Details

Keywords: by Dina Gerdeman

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

status and manage tricky processes under pressure. For example, how to get a timely board resolution to temporarily tap into personal funds to make payroll during the SVB situation could translate into how to fast-track a decision on how... View Details

Keywords: by Avery Forman; Technology; Financial Services

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

organizational units, one for law enforcement and one for domestic intelligence, seeking what scholars call “structural ambidexterity.” Two, the FBI could have pursued “contextual ambidexterity” wherein senior management establishes simultaneous structures and View Details

Keywords: by Carmen Nobel

05 Apr 2024
Blog Post

How I Spent my 2+2 Deferral: Zoe Bhargava

The HBS 2+2 program is a deferred admission process for current students in their final year of study, either in college or a full-time master’s degree program. If you are admitted through 2+2, you work for two to four years in a field of... View Details

27 Feb 2007
First Look

First Look: February 27, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207092 Microsoft Xbox: Changing the Game? Harvard Business School Case 707-501 In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it... View Details

Keywords: Martha Lagace

Web

Sample Student Projects - Institute For Strategy And Competitiveness

HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses Sample Student Projects MOC Student Projects on Country & Cluster Competitiveness The competitive assessments listed on this page have been prepared by View Details

01 Dec 2023
News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

27 Mar 2007
First Look

First Look: March 27, 2007

with Abernathy, Rebecca Henderson and Carliss Baldwin, Clark placed product and process designs at the center of his explanation of how innovation determines the structure and evolution of industries. Download the paper:... View Details

Keywords: Martha Lagace

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

manage team members, faced similar challenges.) In another move to build a more skilled, educated workforce, Walmart introduced a program in 2018 that offered workers the opportunity to enroll in online degree programs for $1 a day in... View Details

Keywords: by Julia Hanna; Retail

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

organization's management team can do is be transparent (and) persistently continue open conversation and not expect to be perfect." Karl Hunrick suggested that we need to employ more managers willing to take risk, because... View Details

Keywords: by James Heskett

15 Feb 2024

2+2 Program Application Q&A

If you’re a final-year undergraduate student (or master’s student) contemplating or gearing up to apply for the 2+2 program, this virtual session is for you. The session will be hosted by a member of the MBA Admissions Team and will... View Details

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

approach is highly rewarded in our current world culture. "I teach the reader the practice of free attention ... self-observing in real time as our implicit felt senses of our current life situation form." In the book, I teach the reader the practice of free attention.... View Details