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  • 21 Apr 2010
  • Working Paper Summaries

Why Do Firms Use Non-Linear Incentive Schemes? Experimental Evidence on Sorting and Overconfidence

Keywords: by Ian Larkin & Stephen Leider
  • 2012
  • Article

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts of interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising Agency; Competitors; Marketing Services Industry; Structural Changes; Agency-client Relationships; Hybrid Conflict Policies; Safeguards; Advertising; Advertising Industry; Europe; Latin America; North and Central America
Related
  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

subjects as geography, history, astronomy, and literature. A 1941 graduate of the University of Iowa, where he was elected to Phi Beta Kappa, Christensen received an MBA from Harvard in 1943. After serving as a captain in the U.S. Army... View Details
  • Web

Research & Teaching - Creating Emerging Markets

interviews are tagged by subjects which feature particularly prominently in each interview, although all interviews range over many different topics. Reviewing these subject tags and some of the... View Details
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

Trump have been savagely reinterpreted on TikTok. Criticizing brands. Brands are the subject of video attack, as in the case of Victoria’s Secret. Brand responses. Brands respond on TikTok to criticism. Ryanair won widespread affection... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

understanding to the unique challenges you confront. The process is crucial in business as well as war and diplomacy because, as Malhotra says in his course syllabus, “being smart and well-intentioned is not enough.” For Malhotra, who has taught negotiation and other... View Details
Keywords: by Lane Lambert
  • 26 May 2023
  • Blog Post

Bringing Space Tech Back to Earth

helped me become a mini-expert in a lot of different subjects day to day, and on the SEAS side the opportunity to actually build and develop products has been such a cool exercise in the power of creativity and solving tough problems.”... View Details
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

BATNAs in Negotiation: Common Errors and Three Kinds of 'No' By: Sebenius, James K. Abstract—The best alternative to a negotiated agreement (“BATNA”) concept in negotiation has proven to be immensely useful. In tandem with its value in practice, BATNA has become a... View Details
Keywords: Sean Silverthorne
  • 2012
  • Working Paper

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States
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  • November 2009 (Revised March 2013)
  • Case

Miles Everson at PricewaterhouseCoopers

By: Robert G. Eccles and David Lane
Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
Related
  • November 2007 (Revised March 2011)
  • Case

Mubadala: Forging Development in Abu Dhabi

By: Rawi E. Abdelal and Irina Tarsis
In 2007, Khaldoon Khalifa Al Mubarak, the CEO of Mubadala Development Company (Mubadala), had every reason to be optimistic about the future of his home, Abu Dhabi, one of the emirates comprising the United Arab Emirates (UAE). The tiny, sandy, and dry emirate with a... View Details
Keywords: Development Economics; Economy; Non-Renewable Energy; Globalization; Leading Change; State Ownership; Diversification; Abu Dhabi
Related
  • 28 Feb 2018
  • Sharpening Your Skills

Master the Team Meeting

Several pro tips can help to avoid this: Ask one or two members of the team to take the lead on the hot topics in each meeting. They do not need to be subject matter experts, just the topic leader. This includes having them facilitate... View Details
Keywords: by Julia Austin
  • 27 Sep 2011
  • First Look

First Look: September 27

  PublicationsThe Innovator's DNA: Mastering the Five Skills of Disruptive Innovators Authors:Jeffrey H. Dyer, Hal B. Gregersen, and Clayton M. Christensen Publication:Harvard Business Press, 2011 Abstract Some people are just natural innovators, right? With no... View Details
Keywords: Sean Silverthorne

    Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

    The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
    • Program

    Public Education Leadership Project

    full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests received within 14 days are subject to... View Details
    • Web

    About the Center - Christensen Center for Teaching & Learning

    dedicated to the practice of case method teaching. Conducting Research The Center conducts applied research on various subjects pertinent to management teaching and education. Ongoing projects include research on case method teaching,... View Details
    • 01 Oct 2007
    • Research & Ideas

    Encouraging Dissent in Decision-Making

    in the 1920s, GM president Alfred P. Sloan Jr. said, "Gentlemen, I take it we are all in complete agreement on the subject here." Heads nodded around the table. "Then," continued Sloan, "I propose we postpone... View Details
    Keywords: by Garry Emmons
    • 13 May 2013
    • Research & Ideas

    How to Spot a Liar

    differences between flat-out lying and so-called deception by omission—that is, the willful avoidance of divulging important information, either by changing the subject or by saying as little as possible. The Ultimatum Game To garner a... View Details
    Keywords: by Carmen Nobel
    • 19 Apr 2010
    • Research & Ideas

    The History of Beauty

    necessary finance, there are contract manufacturers and perfumers that will provide a product for you. This is also an industry subject to sudden shifts in fashion and fads, which disrupt incumbent positions and provide opportunities for... View Details
    Keywords: by Sean Silverthorne; Beauty & Cosmetics
    • 06 Sep 2022
    • Research & Ideas

    Does Hybrid Work Actually Work? Insights from 30,000 Emails

    opposite. The results showed that hybrid workers produced more novel work than the other two groups, with managers subjectively rating their work as higher quality than the others. Choudhury notes that the new working paper may be the... View Details
    Keywords: by Ben Rand