Filter Results:
(1,237)
Show Results For
- All HBS Web
(1,751)
- People (5)
- News (224)
- Research (1,237)
- Events (3)
- Multimedia (3)
- Faculty Publications (664)
Show Results For
- All HBS Web
(1,751)
- People (5)
- News (224)
- Research (1,237)
- Events (3)
- Multimedia (3)
- Faculty Publications (664)
Sort by
- 18 Feb 2014
- First Look
First Look: February 18
and by incorporating user innovation. We then examine how this ease of external engagement impacts the organization and its strategic activities. Specifically, we consider how this shift in information processing costs affects... View Details
Keywords: Sean Silverthorne
- September 2007
- Article
(Noisy) Communication
By: Bharat Anand and Ron Shachar
Communication is central to many settings in marketing and economics. A focal attribute of communication is miscommunication. We model this key characteristic as a noise in the messages communicated, so that the sender of a message is uncertain about its perception by... View Details
Keywords: Communication Intention and Meaning; Interpersonal Communication; Cost vs Benefits; Marketing Communications; Performance Improvement; Mathematical Methods
Anand, Bharat, and Ron Shachar. "(Noisy) Communication." Quantitative Marketing and Economics 5, no. 3 (September 2007): 211–237. (Lead Article.)
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
shareholders. Stakeholder management requires prioritizing various constituencies and their influence on a strategic decision. For example, one approach to prioritization involves identifying the power and interest of each constituent. A... View Details
Keywords: by James Heskett
- 22 Dec 2015
- First Look
December 22, 2015
evolution of the organization raise significant strategic and organizational issues for the founding team. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315124-PDF-ENG View Details
Keywords: Carmen Nobel
- November 2019
- Case
Hapag-Lloyd AG:Complying with IMO 2020
By: Benjamin C. Esty, Mette Fuglsang Hjortshoej and Emer Moloney
A new environmental regulation known as IMO 2020 was creating what one industry analyst called “the biggest shakeup for the oil and shipping industries in decades.” According to the new regulation, all ocean-going ships would have to limit their sulfur emissions by... View Details
Keywords: Valuation; Ship Transportation; Strategic Planning; Game Theory; Pollutants; Supply Chain; Corporate Accountability; Capital Budgeting; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Governance Compliance; Shipping Industry; Transportation Industry; Germany
Esty, Benjamin C., Mette Fuglsang Hjortshoej, and Emer Moloney. "Hapag-Lloyd AG: Complying with IMO 2020." Harvard Business School Case 220-003, November 2019.
- 02 Jun 2010
- First Look
First Look: June 2
one where orders need to be made before demand is realized. In our analysis, the latter situation corresponds to a newsvendor model with the additional decision of choosing a sales effort to increase demand at a convex increasing cost... View Details
Keywords: Martha Lagace
- January 2024 (Revised May 2024)
- Case
Uncle Nearest: Creating a Legacy
By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
Gibson, Hise, Archie L. Jones, Nicole Gilmore, and Ai-Ling Jamila Malone. "Uncle Nearest: Creating a Legacy." Harvard Business School Case 824-047, January 2024. (Revised May 2024.)
- 07 Aug 2007
- First Look
First Look: August 7, 2007
non-profit corporation—must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107051... View Details
Keywords: Martha Lagace
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
http://www.hbs.edu/research/pdf/11-109.pdf When Smaller Menus Are Better: Variability in Menu-Setting Ability Authors:David Goldreich and Hanna Hałaburda Abstract The economics literature on choice focuses on individuals' decisions when... View Details
Keywords: Sean Silverthorne
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
however. The thousands of deals that academics, consultants, and businesspeople lump together as mergers and acquisitions actually represent very different strategic activities. Acquisitions occur for five reasons: to deal with... View Details
Keywords: by Joseph L. Bower
- October 2016
- Case
Turkasset: Bringing Customer-Centricity to Debt Collection
By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
- 28 Sep 2010
- First Look
First Look: September 28, 2010
pricing theories. First, in an era when efficient portfolio diversification was not possible, the intrinsic risk of an equity security was an important input into investor decision making. Second, our evidence suggests that businesspeople... View Details
Keywords: Sean Silverthorne
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
points. Pseudo-set framing changes gambling choices (Study 1), effort (Studies 2 and 3), giving behavior (Field Data and Study 4), and purchase decisions (Study 5). These effects persist in the absence of any reward, when a cost must be... View Details
Keywords: Carmen Nobel
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
services. On the other hand, when an incumbent announces an entrant's emergent growth market is a strategic priority, it could indicate a lack of asymmetries. Asymmetric skills act as a weapon a company can brandish to attack its... View Details
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
organization, has some 43,000 employees worldwide, most of the strategic decisions are made by 80 or so senior officials. Headed by the secretary-general, the Secretariat plays key roles in agenda-setting... View Details
Keywords: by Michael Blanding
- 27 Sep 2016
- First Look
September 27, 2016
explaining the success of various training and education programs. We use these distinctions to structure the landscape of strategic decisions that both organizations committed to organizational development... View Details
Keywords: Sean Silverthorne
- January 2020
- Case
A Tough Call: SEAL Team Leader in Kandahar (A)
By: George A. Riedel
The case, which is a disguised version of real events, is set in Kandahar, Afghanistan (2013) during the long running Afghan war. Lt. Paul Rickson, a Navy SEAL Platoon Commander, is leading a team of 30 U.S. and Afghan soldiers on a mission to clear hostile forces in... View Details
Keywords: War; Leadership; Risk and Uncertainty; Safety; Decision Choices and Conditions; Afghanistan
Riedel, George A. "A Tough Call: SEAL Team Leader in Kandahar (A)." Harvard Business School Case 320-001, January 2020.
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
organization on the MSP-reseller continuum is an important strategic decision for many intermediaries. What drives that decision? In their paper, Hagiu and Wright identify four key economic trade-offs... View Details
Keywords: by Julia Hanna