Publications

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose for physical shopping in today’s environment; it just has to feel different from what we’ve gotten used to as consumers.... View Details

Keywords: by Jen McFarland Flint; Retail

October 1999 (Revised October 2000)
Case

Women's World Banking: Catalytic Change Through Networks

By: James E. Austin and Susan Hamerling

Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details

Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy

May 1999 (Revised December 2007)
Case

The Dana-Farber Cancer Institute: Development Strategy

By: V. Kasturi Rangan and Marie Bell

Despite revenues in excess of $93 million in 1998, world-renowned Dana-Farber Cancer Institute constantly faces an operating shortfall and looks to its highly successful development office to help cover the deficit. The development office raises money annually (with a... View Details

Keywords: Decision Choices and Conditions; Capital; Revenue; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations

03 Jun 2019
Blog Post

9 Lessons from the Class of 2019

"Williams is an unsung hero who embodies the purpose of the Dean’s Award through her comportment, dedication to section and community, integrity and inspiration of others. She served as the Chief Community Officer (CCO) and Student... View Details

February 2021 (Revised September 2022)
Case

Marie Curie: Changing the World

By: Robert Simons and Shirley Sun

This case describes the rise of Marie Curie from a poor family in Poland to the pinnacle of scientific fame. The case describes how Curie, as a young woman interested in science, found a way to earn a doctorate at the Sorbonne and perform pathbreaking research on... View Details

Keywords: Legacy; Impact; Science; Research; Personal Characteristics; Mission and Purpose; Success; Work-Life Balance; Higher Education; Personal Development and Career

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 5 Complementarity By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to relate the theory of task networks and technology set forth in previous chapters to... View Details

Keywords: Dina Gerdeman

Web

The Art of "Posting" - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business Research... View Details

Profile

Brittani Rettig

comment—so embarrassing. However, it sparked a really interesting discussion among our section and brought us together in a sort of familial way. Business leadership is more than generating a profit; it is adding value to the lives of others. HBS taught me how to... View Details

Keywords: Consulting; Services; Health Care

23 Sep 2021
News

Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies

of Australia, Singapore, and Thailand to participate in the virtual event. Close to 400 alumni, guests, and regional affiliates joined the conversation, and were welcomed by club President Wakana Tanaka (MBA 2003). The club’s Director of View Details

Keywords: Margie Kelley

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

Entrepreneurs: How China and India Are Reshaping Their Futures and Yours. Plus: book excerpt. Most Popular Working Papers 1. Psychological Influence in Negotiation: An Introduction Long Overdue This paper attempts to encourage a better dialogue between research on... View Details

Keywords: by Staff

September 2024
Case

Leadership for Stretch Goals: Inspiring Employees to Achieve the Impossible at Charter Next Generation

By: Ethan Rouen and Elisabeth Powell

In 2023, Kathy Bolhous, CEO of Charter Next Generation (CNG), set out to achieve an ambitious "Moonshot"—increasing profits by $100 million within three years, purely through internal innovations and efficiency gains, without layoffs or new revenue streams. After years... View Details

Keywords: Profit; Collaborative Innovation and Invention; Leadership; Growth Management; Mission and Purpose; Employee Ownership; Motivation and Incentives

Web

Systems for Scaling Ventures (SSV) - Course Catalog

decisions (e.g., through performance assessments), (c) promote peer-to-peer feedback (e.g., through enterprise social networks), and (d) engage employees in developing new ideas and best practices (e.g., through surveys, contests, agile... View Details

March 2021 (Revised June 2022)
Case

James Bryant Conant: Changing the World

By: Robert Simons and Shirley Sun

This case traces the rise of James Conant from a working-class neighborhood in Boston to president of Harvard University. The case describes how Conant, as a young man interested in chemistry and physics, embarks on studies to build his academic credentials and the... View Details

Keywords: Education; Science; Higher Education; Mission and Purpose; Research; Values and Beliefs; Personal Characteristics; Work-Life Balance; Personal Development and Career; Education Industry; Boston

September 2011
Teaching Note

Salud Digna: Successfully Competing with For-Profit Organizations (TN)

By: Allen S. Grossman

Teaching Note for 311-051. View Details

Keywords: Growth and Development Strategy; Profit; Capital; Mission and Purpose; Growth Management; Nonprofit Organizations; Competitive Strategy; Mexico

October 2005 (Revised December 2006)
Case

Bennie Wiley at The Partnership, Inc.

Benaree Wiley, an African American, female HBS graduate (class of 1972), was appointed CEO and president in 1991 of The Partnership, a Boston-based nonprofit dedicated to developing leadership potential in professionals of color and in increasing their representation... View Details

Keywords: Organizational Change and Adaptation; Mission and Purpose; Leading Change; Nonprofit Organizations; Leadership Style; Growth and Development Strategy; Service Industry; Boston

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

carried out aggressive social distancing measures over the past several months, with many imposing a lockdown that allows only for essential functions, such as buying food or seeking medical care. At the extreme, China’s Hubei (the... View Details

Keywords: by Doug J. Chung; Health

Profile

Sheila Lirio Marcelo

back. The IPO raised $91 million and the stock price jumped 43 percent on the initial trading day. In a business in which people are so crucial to the equation, Marcelo has found no lack of prospective employees “starving for companies with a mission and a View Details

01 Mar 2008
News

Where Have All the Leaders Gone?

finding anything that resembles a national purpose these days. The most powerful forces in society today, he argues, are what he calls microtrends. “The power of individual choices has never been greater, and the reason for those choices... View Details

Keywords: Government

September 2006
Tutorial

Management Control Process - Online Tutorial

By: David F. Hawkins

Introduces the Management Control Process by detailing its six components: 1) the management control environment, 2) organizational structure and responsibilities, 3) information and communication, 4) management control systems, 5) incentives, and 6) monitoring.... View Details

Keywords: Communication; Information; Business or Company Management; Management Practices and Processes; Organizations; Mission and Purpose; Organizational Structure; Behavior; Motivation and Incentives; System