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      • 1997
      • Chapter

      Effective Oversight: A Guide for Nonprofit Directors

      By: Regina E. Herzlinger
      Keywords: Nonprofit Organizations; Management; Performance Effectiveness
      Citation
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      Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." In Nonprofit Governance: The Executive's Guide, edited by V. Futter and G. Overton, 13–24. Chicago: American Bar Association, 1997.
      • December 1996
      • Article

      Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction

      By: C. I. Nass, B. J. Fogg and Y. Moon
      Keywords: Groups and Teams; Identity
      Citation
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      Nass, C. I., B. J. Fogg, and Y. Moon. "Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction." International Journal of Human-Computer Studies 45, no. 6 (December 1996): 669–678.
      • October 1996
      • Background Note

      Building Effective One-on-One Work Relationships

      By: Linda A. Hill
      Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to... View Details
      Keywords: Performance Effectiveness; Quality; Networks; Conflict and Resolution
      Citation
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      Hill, Linda A. "Building Effective One-on-One Work Relationships." Harvard Business School Background Note 497-028, October 1996.
      • November 1995 (Revised October 1996)
      • Background Note

      Expectations and Stereotypes: How Do They Affect the Deal?

      By: Kathleen L. McGinn
      Designed to provide students with a basic insight into recognizing the productive and destructive aspects of expectations and stereotypes, and their consequent effects on negotiation. View Details
      Keywords: Knowledge Acquisition; Management; Negotiation Deal; Performance Expectations; Prejudice and Bias
      Citation
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      McGinn, Kathleen L. "Expectations and Stereotypes: How Do They Affect the Deal?" Harvard Business School Background Note 396-167, November 1995. (Revised October 1996.)
      • 01 Apr 1995
      • Conference Presentation

      Effects of Planning on Problem-Solving Creativity

      By: D. Whitney, J. Ruscio, Teresa M. Amabile and M. Castle
      Keywords: Planning; Creativity; Cognition and Thinking
      Citation
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      Whitney, D., J. Ruscio, Teresa M. Amabile, and M. Castle. "Effects of Planning on Problem-Solving Creativity." , Boston, MA, April 01, 1995.
      • 1 Apr 1995
      • Conference Presentation

      Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality

      By: R. Conti and Teresa M. Amabile
      Keywords: Education; Problems and Challenges; Outcome or Result; Social Psychology; Quality
      Citation
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      Conti, R., and Teresa M. Amabile. "Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality." Boston, MA, April 1, 1995.
      • 01 Apr 1995
      • Conference Presentation

      The Effects of Evaluation and Technical Skill on Creativity

      By: H. Coon, D. Whitney and Teresa M. Amabile
      Keywords: Performance Evaluation; Creativity; Experience and Expertise
      Citation
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      Coon, H., D. Whitney, and Teresa M. Amabile. "The Effects of Evaluation and Technical Skill on Creativity." Paper presented at the American Psychological Society Annual Convention, New York, NY, April 01, 1995.
      • 1995
      • Article

      The Positive Impact of Creative Activity: Effects of Creative Task Engagement and Motivational Focus on College Student's Learning

      By: R. Conti, T. M. Amabile and S. Pollack
      This study assessed the effectiveness of engaging students in a creative activity on a topic as a means of encouraging an active cognitive set toward learning that topic area. This technique was examined in three motivational contexts. Before reading a short... View Details
      Keywords: Creativity; Cognition and Thinking; Behavior; Performance; Motivation and Incentives; Training
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      Conti, R., T. M. Amabile, and S. Pollack. "The Positive Impact of Creative Activity: Effects of Creative Task Engagement and Motivational Focus on College Student's Learning." Personality and Social Psychology Bulletin 21 (1995): 1107–1116.
      • July–August 1994
      • Article

      Effective Oversight: A Guide for Nonprofit Directors

      By: Regina E. Herzlinger
      Keywords: Nonprofit Organizations; Management
      Citation
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      Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." Harvard Business Review 72, no. 4 (July–August 1994): 52–60.
      • June 1994 (Revised August 1994)
      • Case

      Cunard Line Ltd.: Managing Integrated Marketing Communications

      By: Stephen A. Greyser
      Cunard, the world's oldest luxury line company, is confronted with several key issues involving its marketing and marketing communications strategy. One concerns the balance between image/positioning advertising and short-term-oriented promotional... View Details
      Keywords: Advertising Campaigns; Marketing Communications; Marketing Strategy; Product Positioning; Consumer Behavior; Organizational Structure; Identity; Balance and Stability; Shipping Industry
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      Greyser, Stephen A. "Cunard Line Ltd.: Managing Integrated Marketing Communications." Harvard Business School Case 594-046, June 1994. (Revised August 1994.)
      • June 1994
      • Article

      The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women

      By: R. J. Ely
      Keywords: Organizations; Demographics; Identity; Relationships
      Citation
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      Ely, R. J. "The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women." Administrative Science Quarterly 39, no. 2 (June 1994): 203–238.
      • 1994
      • Article

      Doing Diversity: Effectively Managing Identity Group Difference in Organization

      By: D. A. Thomas
      Keywords: Diversity; Management; Identity; Groups and Teams; Organizations
      Citation
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      Thomas, D. A. "Doing Diversity: Effectively Managing Identity Group Difference in Organization." Business Ethics Forum 7 (1994): 23–32.
      • November 1993 (Revised April 1995)
      • Background Note

      Orientation to the Subarctic Survival Situation

      By: Linda A. Hill
      An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
      Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
      Citation
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      Hill, Linda A. "Orientation to the Subarctic Survival Situation." Harvard Business School Background Note 494-073, November 1993. (Revised April 1995.)
      • 1 Apr 1993
      • Conference Presentation

      Effects of Expected Evaluation on Task Persistance and Artistic Creativity

      By: R. Conti, H. Coon and Teresa M. Amabile
      Keywords: Creativity; Arts; Motivation and Incentives
      Citation
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      Conti, R., H. Coon, and Teresa M. Amabile. "Effects of Expected Evaluation on Task Persistance and Artistic Creativity." Paper presented at the Eastern Psychological Association Meeting, Arlington, VA, April 1, 1993.
      • February 1993 (Revised March 2003)
      • Case

      India (A)

      By: Richard H.K. Vietor, Waleed J. Iskandar and Max L. Weston
      Outlines India's import substitution strategy and its planned development process. The effects of the difficult political and social context on economic development are analyzed. The failure of the system to achieve sustainable growth and improvement leads to attempts... View Details
      Keywords: Strategy; Ethnicity; Development Economics; Trade; Economic Growth; Policy; Government and Politics; India
      Citation
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      Vietor, Richard H.K., Waleed J. Iskandar, and Max L. Weston. "India (A)." Harvard Business School Case 793-112, February 1993. (Revised March 2003.)
      • December 1992 (Revised September 1994)
      • Background Note

      Note on Organizational Effectiveness

      By: Michael Beer
      Discusses what is meant by organizational effectiveness. First, the concept of organizations as social systems is introduced. Second, a model of organization effectiveness is introduced and discussed. View Details
      Keywords: Organizational Design; Performance Efficiency
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      Beer, Michael. "Note on Organizational Effectiveness." Harvard Business School Background Note 493-044, December 1992. (Revised September 1994.)
      • August 1992 (Revised September 2002)
      • Case

      Star Distributors, Inc. (A)

      By: David A. Thomas
      Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details
      Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations
      Citation
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      Thomas, David A. "Star Distributors, Inc. (A)." Harvard Business School Case 493-015, August 1992. (Revised September 2002.)
      • 1 Apr 1992
      • Conference Presentation

      Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement

      By: M. A. Collins and Teresa M. Amabile
      Keywords: Motivation and Incentives; Creativity
      Citation
      Related
      Collins, M. A., and Teresa M. Amabile. "Intrinsic Motivation and Artistic Creativity: The Effects of Naturally-Occurring Interest, Affect, and Involvement." Paper presented at the Eastern Psychological Association Meeting, Boston, MA, April 1, 1992.
      • 1991
      • Article

      Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications

      By: Leonard A. Schlesinger and Jeffrey Zornitsky
      Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
      Keywords: Service Delivery; Satisfaction; Jobs and Positions; Customer Satisfaction
      Citation
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      Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
      • May 1991
      • Article

      Presidential Commitment and the Veto

      By: Daniel E. Ingberman and Dennis Yao
      A president's power to veto is widely recognized as an important weapon in the struggle with Congress over legislation. In this paper we investigate the effectiveness of the veto weapon with a simple model of presidential powers that incorporates informal institutional... View Details
      Keywords: Government Legislation; Laws and Statutes; Financial Markets; Value; Taxation; Conflict and Resolution; Research; Performance Effectiveness; Legal Services Industry
      Citation
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      Ingberman, Daniel E., and Dennis Yao. "Presidential Commitment and the Veto." American Journal of Political Science 35, no. 2 (May 1991): 357–389. (Harvard users click here for full text.)
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