Publications

April 1976 (Revised January 1989)
Case

Yellowtail Marine, Inc.

Designed for use as an in-basket exercise in a general management course. Focuses on the first few hours work of the new president of Yellowtail Marine, Robyn Gilchrist, and the decisions she has to make. The decisions mix strategic and operations issues and make the... View Details

Keywords: Management Practices and Processes; Operations; Business Strategy

05 Oct 2021
Blog Post

First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders

continued to engage with HBS students and drive career opportunities across the globe – including the connection between Eric Westphal (MBA 2021) and Diego Dzodan (MBA 1999). Westphal grew up helping out in his family’s small retail View Details

20 May 2022
News

Infant Formula Crisis Teaches Lesson about Market Concentration

October 1987 (Revised March 1989)
Case

United Parcel Service (B)

With expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to adjust its human resource policies to businesses and people which were substantially different from its traditional... View Details

Keywords: Organizational Change and Adaptation; Expansion; Organizational Culture; Human Resources; Service Industry; Germany; United States

Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

Keywords: broadcasting; communications; computer; construction; financial services; forest products; health care; high technology; industrial goods; insurance industry; investment banking industry; manufacturing; paper; professional services; real estate; service industry; software; venture capital industry

24 Oct 2023
Cold Call Podcast

How the United States Air Force Accelerated AI Adoption

Keywords: Re: Maria P. Roche

Apr 2015
Video

An Economy Doing Half Its Job

Michael E. Porter and Jan W. Rivkin discuss the findings of Harvard Business School’s 2013–14 Alumni Survey on U.S. Competitiveness. Their report, "An Economy Doing Half Its Job," focuses on a troubling divergence in the... View Details

April 2005 (Revised January 2006)
Case

Protege Partners: The Capacity Challenge

By: Randolph B. Cohen

In February 2005, Jeffrey Tarrant (HBS '85) and Ted Seides (HBS '99) considered their strategy for Protege Partners, founded in July 2002 as a fund of hedge funds (FOHF) specializing in small hedge funds. Protege's assets under management had grown to $1.1 billion, and... View Details

Keywords: Organizational Change and Adaptation; Business Growth and Maturation; Investment Funds; Financial Services Industry

02 Dec 2010
News

Smaller Firms Still Hesitant to Hire

21 Jan 2021
Video

M. V. Subbiah

MV Subbiah, the Executive Chairman of the Murugappa Group, a large Indian business conglomerate, discusses the group’s AMM Foundation and its community initiatives that focuses primarily on small towns and villages. This includes the creation of four schools, the... View Details

22 Feb 2011
News

A Revolution in Corporate Reporting

23 Sep 2013
News

That Online Review May Really Be Too Good to Be True

March 2021
Case

CashDrop (A)

By: Rembrand Koning, Paul A. Gompers and Sarah Gulick

In July 2020, Ruben Flores-Martinez had launched a startup, CashDrop, which provided easy and cheap sales options for small businesses. The COVID-19 pandemic helped CashDrop quickly grow. Flores-Martinez, who had previously sought and been denied venture capital... View Details

Keywords: Payment Systems; Small Business; Entrepreneurship; Business Startups; Venture Capital; Online Technology; Technology Industry; Financial Services Industry; Chicago; Illinois

02 May 2012
News

How to Make Your Team More Creative

03 Apr 2020
News

Venture-Backed Firms Could Miss Out On Virus Relief Loans

16 Oct 2011
News

Home sales trending up

February 2001 (Revised October 2001)
Case

JetBlue Airways: Starting from Scratch

JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people, as a source of competitive advantage. The major challenge faced by Ann Rhoades is to grow this people-centered... View Details

Keywords: Leadership; Values and Beliefs; Competitive Advantage; Entrepreneurship; Human Resources; Business Startups; Air Transportation Industry