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  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • February 2022 (Revised November 2022)
  • Case

Fondeadora

By: Álvaro Rodríguez Arregui and Mitchell Weiss
Norman Müller and René Serrano, cofounders of Fondeadora, a Mexican “neobank,” had lined up a $12.5 million in Series A funding round in 2020 only to run into a major obstacle: The lead investor was Gradient Ventures, a venture firm launched by Alphabet, Inc., and... View Details
Keywords: Fundraising; Entrepreneurship; Venture Capital; Financial Institutions; Business Startups; Government Legislation; Governing Rules, Regulations, and Reforms; Financial Strategy; Financial Services Industry; Mexico City; Latin America
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  • Web

Social Enterprise - Faculty & Research

financial performance of corporations, the design of incentive and control systems to guide strategy execution, corporate reporting, and the role of investors in this new paradigm. Initiatives & Projects The Social Enterprise Initiative ,... View Details
  • 29 Jul 2021
  • Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

designing interventions to increase vaccination levels for specific populations. I am helping reach vulnerable groups such as older immigrant adults, incarcerated adults, and home health workers, using focus groups and other market... View Details
  • Research Summary

Overview

Downstream businesses that utilize global suppliers frequently use auditing programs to monitor their suppliers’ working conditions and are often deployed to address reputational concerns associated with procuring from unregulated suppliers. Despite their widespread... View Details
Keywords: Audit Quality; Remote Work; Outsourcing; Econometric Analysis; Switching Costs; Service Operations; Performance Effectiveness; Service Industry; Service Industry
  • 01 Sep 2009
  • First Look

First Look: September 1

Download the paper: http://content.nejm.org/cgi/content/full/361/7/649   Cases & Course MaterialsAlacra, Inc. Harvard Business School Case 810-012 In 2009, the CEO of Alacra, a venture-backed information services firm that provides... View Details
Keywords: Martha Lagace
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of View Details
Keywords: Martha Lagace
  • 25 May 2010
  • First Look

First Look: May 25

viable marketing strategies. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510092-PDF-ENG Organizational Alignment, Performance, and Change in Professional Service Firms John J. GabarroHarvard Business School Note 908-416 This... View Details
Keywords: Martha Lagace
  • Web

Reconceiving Products & Markets - Institute For Strategy And Competitiveness

needs and new markets open up opportunities to differentiate , innovate , and grow . A new generation of social entrepreneurs is capturing these opportunities, and mainstream businesses must keep up to stay competitive by: Designing... View Details
  • Web

Virtual Job Search Teams - Alumni

Careers Virtual Job Search Teams Careers Virtual Job Search Teams Ready to make a career change? Considering that next step? Don’t struggle alone. Use the structure of a Virtual Job Search Team facilitated by an HBS Career Coach designed... View Details
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

expertise in designing and coding complex computer applications. SAP and Seibel have developed unique package software, and have provided specialized consulting services to assist in the implementation of... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

Collaborating with a friend, Nouf, Fatima launched Jonnah, a nonprofit that would help women with sewing skills get the materials, space, and services necessary to run a garment business. By August 2018, they had successfully launched... View Details
  • Web

Shad Hall | About

when it opened in 1990, the Shad Hall fitness center was designed by Kallmann McKinnell & Wood. Despite its massive size, the 118,000-square-foot facility includes architectural details that allow the building to blend harmoniously with... View Details
  • Web

Online Leadership Principles Course | HBS Online

Principles is designed to help new and aspiring leaders unleash the potential in themselves and others, and cultivate high-performing teams. Stay active by engaging in a new activity every three to five minutes, including self-assessments... View Details
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706442 Central Bank: The ChexSystems(SM) QualiFile(R) Decision Harvard Business School Case 208-029 The "Central Bank" series analyzes the use of information and product View Details
Keywords: Sean Silverthorne
  • Web

Online Entrepreneurship & Innovation Courses | HBS Online

March 27 $1,850 Certificate Design Thinking and Innovation Srikant Datar Leverage design thinking principles and creative problem-solving tools to develop innovative solutions to your most challenging... View Details
  • Web

Publications - Institute For Strategy And Competitiveness

care for specific events.... June 2021 The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi and Robert S. Kaplan The Centers of Medicare and Medicaid Services (CMS) recently announced that it will be... View Details
  • 01 Sep 2023
  • News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
Keywords: Jen McFarland Flint; Real Estate
  • March 2018 (Revised June 2018)
  • Case

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and James Weber
In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details
Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
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  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

individual-level data from an Indian software services firm to examine the effects of team familiarity and variation in market experience on multiple measures of performance for over 1,100 software development projects. Consistent with... View Details
Keywords: Martha Lagace