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  • All HBS Web  (1,504)
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  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

2015 had secured $12.5 million in seed and Series A funding. The founders must determine the best growth strategy for Alfred. Should they expand Alfred beyond their present operating cities, New York and Boston, or should they focus on... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

  PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service View Details
Keywords: Sean Silverthorne
  • May 2020 (Revised March 2022)
  • Case

The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

By: Alberto Cavallo and Christian Godwin
In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Asia; China; Europe; Latin America; Africa; United States
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Cavallo, Alberto, and Christian Godwin. "The Coronavirus (COVID-19) Pandemic and the Global Economy (A)." Harvard Business School Case 720-031, May 2020. (Revised March 2022.)
  • 01 Mar 2006
  • News

The Real Conflict

BY PERMISSION OF JOHN DEERING AND CREATORS SYNDICATE, INC. Nowadays, mighty Wal-Mart’s headquarters in Bentonville, Arkansas, must feel less like a hotbed of retailing and more like a war room. There is a groundswell of criticism of the... View Details
Keywords: Pankaj Ghemawat; Ken A. Mark; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

high levels of turnover and absenteeism, store managers never really know exactly how much labor they'll have." Ton has more on her mind than operational excellence. She has interviewed dozens of retail... View Details
Keywords: by Julia Hanna; Retail

    Jack M. Eckerd

    Eckerd introduced the self-service retailing model in his drug store operations and, in the process, built the largest drug store retail chain in the South. Eckerd was one of... View Details
    Keywords: Retail
    • 01 Dec 2017
    • News

    2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping

    innovation is accelerating rapidly, and means big changes and challenges for the sector. We are seeing rapid changes both in traditional retailers and in startups. The largest traditional retailers are... View Details
    Keywords: Ron Johnson (MBA 1984), founder and CEO, Enjoy
    • Profile

    Paul Scharfman

    In a small, undercapitalized cheese manufacturing operation in rural Wisconsin, Paul Scharfman (AB 1976, MBA 1979) saw the opportunity to develop a variety of specialty cheeses that would appeal to the palates of the growing population of... View Details
    Keywords: Retail; Retail
    • 04 Sep 2019
    • News

    Clicks and Mortar

    increasingly transform into places for experiences, not just for taking inventory home. What probably will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive... View Details
    Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers
    • 18 Oct 2018
    • Research & Ideas

    How to Use Free Shipping as a Competitive Weapon

    given that they're exchanging what they hope is a boost in demand for sure losses on the logistics side," says Harvard Business School Assistant Professor Donald Ngwe. Shipping Fees and Product Assortment in Online Retail explores... View Details
    Keywords: by Kristen Senz; Retail
    • 17 Mar 2015
    • Research & Ideas

    Where Did My Shopping Mall Go?

    The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing... View Details
    Keywords: by Sean Silverthorne; Retail
    • 01 Sep 2020
    • News

    Giving Amazon the Boot

    When the coronavirus pandemic led many brick-and-mortar retailers to close their doors, consumers turned to online shopping in record numbers—US ecommerce sales rose by 31.8 percent between the first and second quarter of 2020 to $211.5... View Details
    Keywords: Lisa Scanlon Mogolov; Miscellaneous Store Retailers; Miscellaneous Store Retailers

      Julius Rosenwald

      Though Richard Sears was the genius behind his company’s merchandise success, it was Rosenwald who set up the organizational structure necessary to help grow Sears into the largest retailer of the mid 1900s. Rosenwald established separate... View Details
      Keywords: Retail

        Joseph M. Long

        In 1938, Long, along with his brother Thomas, created one of the most successful self-service drugstores in the western United States. Self-service retailing was considered a radical concept when Long established his first View Details
        Keywords: Retail

          Alan L. Wurtzel

          Wurtzel took the helm of his family’s electronic retailing business and built it into a major retailer of electronics and appliances. He discontinued the company’s discount View Details
          Keywords: Retail

            Joe C. Thompson, Jr.

            Though Southland was quite a successful block ice retailer in the 1920s, when home refrigerators became popular, the company suffered and was forced into bankruptcy in 1932. Seeing the budding success of the View Details
            Keywords: Retail

              Leonard S. Riggio

              the Barnes & Noble superstore concept with an in-store coffee shop and spacious reading alcoves. In addition, Riggio launched Barnes & Noble.com to compete with Amazon for on-line book sales and launched a successful video game View Details
              Keywords: Retail
              • 28 Jul 2014
              • Research & Ideas

              Eyes Shut: The Consequences of Not Noticing

              safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details
              Keywords: by Max H. Bazerman; Retail

                James D. Sinegal

                Sinegal was one of the principal founders of Costco in 1983. As CEO, he has built the fledgling wholesale shopping center into the largest such organization in the United States, outpacing both Sam’s Club and BJ’s Wholesale. Though he built a $40+ billion View Details
                Keywords: Retail
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