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  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

led cities to digitize more of their own information, putting everything from tax records and public health inspection scores online. “They take a dataset that used to be in an obscure database or on paper,... View Details
Keywords: by Michael Blanding; Consumer Products
  • 15 Aug 2006
  • First Look

First Look: August 15, 2006

carburetors. Download working paper: http://www.hbs.edu/research/pdf/07-009.pdf   Cases & Course MaterialsInnovating in Health Care—Framework Harvard Business School Note 306-042 Contains the framework for the second-year Innovating... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

too often, we only address problems after the surprise has occurred. Q: Your book uses examples of widely known surprises in the public record, including the 9/11 attacks. As a business example, you use what you call the looming crisis of... View Details
Keywords: by Martha Lagace
  • 26 Aug 2014
  • First Look

First Look: August 26

Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can derive substantial benefits... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2015
  • First Look

First Look: February 18

  Publications February 2015 Little, Brown and Company Presence: Bringing Your Boldest Self to Your Biggest Challenges By: Cuddy, Amy Abstract—We often meet life's challenges with fear and anxiety. We fail to be our best and end up... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

312-002 McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physicians remain independent. The company, with $122 billion in 2010... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2012
  • Op-Ed

Occupy Wall Street Protestors Have a Point

failures of education and public health, state capitalism, radical movements and terrorism, and pandemics. The Eleventh Disruptor The business leaders also identified an eleventh disruptor: the inadequacy of existing government and... View Details
Keywords: by Joseph L. Bower, Herman B. Leonard & Lynn S. Paine
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

African nations, as in the United States, a key role of government is the funding, construction, and maintenance of the public infrastructure that benefits everyone. This obviously is not being accomplished to an adequate degree by... View Details
Keywords: by John Macomber; Construction
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

distribution of public goods to their intended recipients. Fans hope that it will do much more, skeptics worry that it might be overhyped. "Aadhaar was created to guarantee only identity, not benefits or entitlements, yet the UIDAI... View Details
Keywords: by Dina Gerdeman
  • 14 Feb 2012
  • First Look

First Look: February 14

Quality Demons Author:Regina E. Herzlinger Publication:." In Accountability and Responsibility in Health Care: Issues in Addressing an Emerging Global Challenge. Vol. 1, edited by Bruce Rosen, Avi Israeli, and Stephen Shortell.... View Details
Keywords: Carmen Nobel
  • 06 Jan 2012
  • Op-Ed

Where Green Corporate Ratings Fail

News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate... View Details
Keywords: by Michael Toffel & Auden Schendler; Information; Publishing
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

Boston predict which places might be violating public health regulations. And it is working with an education nonprofit in Watertown, Mass., Education Resource Strategies, to study how school districts spend... View Details
Keywords: by Dina Gerdeman
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

http://www.hbs.edu/research/pdf/07-011.pdf   Cases & Course MaterialsCutlass Capital, L.P. Harvard Business School Case 805-075 David Hetz and Jon Osgood are forming a new venture capital fund in 2001 to invest in health care... View Details
Keywords: Martha Lagace
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Teaching Note 123-068, March 2023. (Revised June 2023.)
  • 12 Mar 2013
  • First Look

First Look: March 12

simple, easy-to-use tools that provide a relatively reliable, inexpensive way to confirm diagnoses of malaria. In addition to ensuring that patients' febrile illnesses are properly diagnosed and treated, confirming malaria diagnoses has broader View Details
Keywords: Sean Silverthorne
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

executives at dozens of organizations—Google and Yahoo!, health care organizations, even a knitting business in a fishing village. They've talked with public officials in Japan and the staff of the US... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • November 2016
  • Case

Pete & Gerry's

By: Jose Alvarez and Natalie Kindred
Keywords: "Pete & Gerry's; " Eggs; Egg Industry; Avian Flu; Cage Free; Free Range; Agribusiness; Agriculture; Industry Structure; Industry Evolution; Price Volatility; Small Business; Strategy Formulation; Branding; Marketing; Premium Brand; Growth; Consumer; Consumer Behavior; Animal Welfare; Retail; Grocery; Food Labeling; Animal-Based Agribusiness; Advertising Campaigns; Business Model; Change; Change Management; Disruption; Transition; Trends; Volatility; Customer Value and Value Chain; Entrepreneurship; Food; Ethics; Health; Problems and Challenges; Operations; Sales; Risk and Uncertainty; Quality; Public Opinion; Value; Strategy; Agriculture and Agribusiness Industry; Retail Industry; United States
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Alvarez, Jose, and Natalie Kindred. "Pete & Gerry's." Harvard Business School Case 517-048, November 2016.
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

https://www.mfs.com/wps/FileServerServlet?servletCommand=serveUnprotectedFileAsset&fileAssetPath=/files/documents/news/mfse_pznaa_wp.pdf Marketing and Public Policy: Transformative Research in Developing Markets Authors:Clifford... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

not necessarily an aggressive response. Yet it requires a response informed by a concern with public health combined with compassion for the victims. As women tend to lead in a more participative manner than... View Details
Keywords: by Dina Gerdeman
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

financial system The state of trade Inequality and populism Migration Environmental degradation Failure of the rule of law The state of public health and general education The rise of state capitalism... View Details
Keywords: by Martha Lagace
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