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- All HBS Web (1,078)
- Faculty Publications (159)
- 24 Mar 2009
- First Look
First Look: March 24, 2009
Using Excel 2007: A Step-by-Step Approach Harvard Business School Note 109-052 The objective of this note is to provide a set of easy, step-by-step guides for some analytical techniques that are useful in the analysis of cases discussed... View Details
Keywords: Martha Lagace
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
a January 2, 2004, article in the Wall Street Journal, large corporations are increasingly unwilling to pay for expensive upgrades to software programs. This indicates that software providers are overserving increasing swaths of the... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
Summing Up Responses to the question, "Is this the decade of the investor?" offer little hope that the investor will get any relief soon, compared to the rewards realized by managers and customers. Nor do they hold out much... View Details
Keywords: by James Heskett
- 13 Feb 2007
- First Look
First Look: February 13, 2007
minds to wander were correlated with activity in this network. The Persistence of Inflation versus that of Real Marginal Cost in the New Keynesian Model Author:Julio J. Rotemberg Periodical:Journal of Money, Credit, and Banking... View Details
Keywords: Martha Lagace
- 20 Jul 2017
- News
Pushing the Next Generation Forward
really try to think of the child and the community as a whole and weave together a set of services so tight that no one within our grasp will fall through the holes,” Owusu-Kesse explains. Those safety net services include a “baby college” that View Details
Keywords: Deborah Blagg
- 01 Mar 2005
- News
A Primer on Patents
time, examiners were rewarded for issuing more patents, since that brought in more money. The quality of examiners’ work decreased accordingly. This change, combined with the creation of the CAFC, put sand in the system. Patents became... View Details
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
implications of these relationships for start-up innovation and performance. Value creation in such relationships occurs when assets are exchanged by the parties involved: collaboration allows for passive knowledge flows and active knowledge creation; in addition,... View Details
Keywords: Dina Gerdeman
- 16 Sep 2014
- First Look
First Look: September 16
innovation performance such as firm productivity and profitability, (d) mergers, and (e) divestments as providing context or "shocks" to an activity system and their value as an empirical source of exogenous variation.... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Blog Post
How Gender Stereotypes Kill a Woman’s Self-Confidence
Even more surprising, even after participants were provided with feedback about how they performed, this gender gap in how well they perceived they did continued. In a second study participants were asked to guess how they performed on a... View Details
- 01 Sep 2012
- News
Hierarchy's Last Stand
buzz. Of course, high positions still provide opportunities; a President of the United States has a bully pulpit and can use it to command attention. But attention will be ephemeral if his actions don’t earn respect. Hierarchy’s last... View Details
- 02 Jan 2024
- Blog Post
The No. 1 Character Trait You Will Need to Succeed in Business
in a thriving business when a job offer comes from a company you’ve always admired that’s on the brink of bankruptcy. The risks are tremendous but so are the potential rewards – to you and society. This situation brings to mind the... View Details
- 24 Aug 2010
- First Look
First Look: August 24
S&P 500 index and are only marginally higher than the risk-free rate as of the end of 2008. The combined impression from these results is that the return experience of hedge fund investors is much worse than previously thought.... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Paid for Success: Options for Compensating CEOs
decide to reprice the old options, a response that helps going forward but rewards past failure," he says, "or insist that the CEO continue to hold a bunch of near-worthless options that provide... View Details
Keywords: by Judith A. Ross
- 01 Dec 2009
- News
Alumni Books
times. Rigby ex-plains how to craft an action plan tailored to the specific situation, providing tools for cutting costs intelligently, sustaining margins and the brand, boosting revenue by refocusing the... View Details
- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
2015) told an audience of 500 that DynamiCare Health uses a digital platform to monitor and reward addicts for active recovery efforts, eliminating degrading methods of drug testing. DynamiCare took the top prize of $75,000. George... View Details
Keywords: Margie Kelley
- 02 Feb 2010
- First Look
First Look: Feb. 2
yours to provide unique customer solutions. Purchase this book: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?R=1721-HBK-ENG&conversationId=355532&E=3159 Merchants to Multinationals Author:Geoffrey Jones Publication:Tokyo:... View Details
Keywords: Martha Lagace
- 17 Jun 2020
- News
Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines
supplies, food, and other essential commodities. They’re doing everything from providing critical funding to donating space for medical services, as the ICCP Group did when it offered its property, the World Trade Center Manila, and... View Details
Keywords: Margie Kelley
- 05 Jul 2006
- First Look
First Look: July 5, 2006
challenges of economic development in Africa and in other low-income countries. The case provides a brief political and economic history of Rwanda, but focuses on the country before and after the genocide. A description of government... View Details
Keywords: Sean Silverthorne
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
argued. On the one hand it pays to be green; it is in a company's best interests to be environmentally proactive. On the other there's no need to be green; after all, we have governments to provide these essential public services. The... View Details
Keywords: by Martha Lagace