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  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

the concept that results are the most important factor in evaluating performance, if someone leaves early or comes in late in order to take care of a family matter, it's a non-issue—as long as that person is getting their work done View Details
Keywords: by Deborah Blagg
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

implications are a mixed bag. While taxpayers and policymakers endorse some aspects, others are widely rejected. “My paper is about revising economists' dominant approach to evaluating taxes so that it... View Details
Keywords: by Martha Lagace; Legal Services
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment.... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

screenwriters, their most immediate problem is how to get the access, how to get their ideas heard” “From the buyer’s point of view, evaluating an idea not only involves physical costs and the opportunity... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

with was in fact corrupt, and he didn't know either." When discussing the case in the classroom, some students puzzled whether Jim didn't suffer from a "savior complex." Could he really have landed in Tanzania thinking it... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

face. More than 1,500 MBA students at Harvard Business School have experienced these groups since 2005, as well as participants in executive education courses and World Economic Forum's Young Global Leaders. View Details
Keywords: by Bill George
  • 04 Sep 2012
  • Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

leaders must respond to. The selection systems used to pick leaders, which he says homogenize the pool of potential CEOs and presidents. These are especially important, Mukunda argues, because they preserve... View Details
Keywords: by Kim Girard
  • 03 Feb 2011
  • What Do You Think?

Are We Going “Back to the Future” In Researching Management?

management, most recently we've looked at concepts involving transparency, alignment, authentic leadership, executive intelligence, and innovation and entrepreneurship in large organizations. The View Details
Keywords: Re: James L. Heskett
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

that arise within the multinational firm, and include: How do I value a firm with assets around the world that are exposed to different country risks and currencies? When should I share ownership with a... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 03 Jan 2018
  • What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

that the role of steward is critical to the success of a healthy economic system." Nick C suggested that a response to the question has to take into account many things: "An appointment of such a role may well depend on more empirical View Details
Keywords: by James Heskett
  • 05 Jul 2017
  • What Do You Think?

Can Innovation Save Us From Ourselves?

Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details
Keywords: by James Heskett; Technology
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

that represents the interests of key stakeholders and expertise required is critical. Identify opportunities to address compelling problems that will enable you to accelerate through the crisis. In View Details
Keywords: by Danielle Kost
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

Measuring Social Impact Historically, economists and firms alike have banked on the theory that workers are motivated by earning financial incentives and boosting revenues. And... View Details
Keywords: by Carmen Nobel
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

selects among potential SSOs and how the final standard is shaped by the sponsor's and SSO's design. Sara Grant: In your paper, "Certifying New Technologies," it... View Details
Keywords: by Sara Grant; Technology
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

in prestige. When too few parties are involved in the deal. Even a tightly aligned social and economic contract can be vulnerable if the expectations and agreements that underlie it are shared by only a... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

questionnaire about how much they liked working in a competitive environment versus working with others as a team. A person who selected "like competition" was teamed with other competitors. Once the results were tabulated,... View Details
Keywords: by Michael Blanding
  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

a powerful tool for value creation. For senior management neither to understand the risks being taken by the firm nor to understand how the risks that were selected not to be taken are being eliminated is to delegate a crucial part of... View Details
Keywords: by Ann Cullen; Financial Services
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