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- All HBS Web
(1,580)
- News (256)
- Research (1,121)
- Events (2)
- Multimedia (1)
- Faculty Publications (359)
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- 20 Jan 2015
- First Look
First Look: January 20
rededicating themselves to improving the value they deliver to their patients: better outcomes and lower costs. Time-driven activity-based costing offers the potential for clinicians to redesign their care View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
companies was Pierre Foods, a producer and distributor of processed and precooked protein products that had experienced several years of promising sales growth and held a leading market position. Despite this, 2007 saw Pierre foods... View Details
Keywords: Dina Gerdeman
- 28 May 2008
- First Look
First Look: May 28, 2008
on a systematic selection and analysis of articles, the paper outlines an emerging consensus on the definition and process of institutional entrepreneurship. It also presents the previously identified enabling conditions for, and reviews... View Details
Keywords: Martha Lagace
- 05 Feb 2013
- First Look
First Look: Feb. 5
Authors:Sebenius, James K. Publication:Negotiation Journal: On the Process of Dispute Settlement Abstract Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so that their View Details
Keywords: Sean Silverthorne
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
demands can sometimes cost more than the revenue actually generated. By studying numerous companies and their customers across multiple industries, the researchers learned that the way firms derive profit through the customer management... View Details
Keywords: by Peter K. Jacobs
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
development decisions to a new level of sophistication.— Michael E. Porter A final hidden cost of outsourcing is slower innovation. Changing products and processes is more complex and time consuming across... View Details
Keywords: by Sean Silverthorne
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
Companies that outsource merely to shuffle off commodity work to save costs might be missing important opportunities to work with vendors and significantly improve the final product. "When it comes to the outsourcing of many complex... View Details
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
Rides that allow drivers to use a car on demand owned by the firm, by the driver, or by strangers, respectively, without the cost of purchasing or maintaining one. Exploiting decoupling opportunities has allowed these upstarts to build a... View Details
Keywords: by Michael Blanding
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
income brackets. (The SEC was supposed to complete the rules last year, but has since dragged its feet on implementing them. They are now expected later this year, though it's anyone's guess when.) Crowdfunding wouldn't even exist as a viable concept if it weren't for... View Details
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
financial crisis. That is true but irrelevant. You don't need a crystal ball to see that we have an unsustainable business model and no political process for change. What we need is simple—growth. We need the economy to expand. We need... View Details
Keywords: by Staff
- 26 Jul 2016
- First Look
July 26, 2016
and clinician-reported outcomes. These need to be used for internal improvement in health care delivery organizations, as well as for public reporting, so that patients can make informed choices about their health care. We need to do a better job measuring, reporting... View Details
Keywords: Sean Silverthorne
- 21 Feb 2017
- First Look
First Look at New Research: February 21
histories spanning generations, we combine induction and deduction to propose reputation as a meta-resource that allows firms to activate their conventional resources. We conceptualize reputation as consisting of prominence, perceived quality, and resilience and... View Details
Keywords: Carmen Nobel
- July – August 2011
- Article
The Paradox of Samsung's Rise
By: Tarun Khanna, Jaeyong Song and Kyungmook Lee
Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details
Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey
Khanna, Tarun, Jaeyong Song, and Kyungmook Lee. "The Paradox of Samsung's Rise." Harvard Business Review 89, nos. 7-8 (July–August 2011): 142–147.
- 27 Apr 2009
- Research & Ideas
Building Businesses in Turbulent Times
programs to jump-start the search for those innovative opportunities that will enable them to cut costs and restructure in a way that best positions them to lead their companies as well as their industries out of the crisis. Like IBM,... View Details
Keywords: by Staff
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
the e-commerce program? Who are the parties involved in implementing the e-commerce project, and who will be affected by the results? What critical processes are associated with the successful execution of the e-commerce project? To... View Details
Keywords: by Marc J. Epstein
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
of development process for a project. But my past work (studying projects in high-tech industries) had convinced me that we were missing an important level of analysis. It seemed that decisions made in a project sometimes worked against... View Details
Keywords: by Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
currency. This reduced profitability because Clearwater's costs were in Canadian currency while its sales where largely in other currencies. The case also discusses the challenges of maintaining a sustainable fishery and uses the collapse... View Details
Keywords: Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
innovation processes could be a major blind spot and a potential liability. Fewer than one-third (30%) of respondents see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just... View Details
Keywords: Dina Gerdeman
- 10 May 2016
- First Look
May 10, 2016
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51040 forthcoming American Journal of Health Promotion The Effect of Cost Sharing on an Employee Weight Loss Program: A Randomized Trial By: John, Leslie K., Andrea Troxel,... View Details
Keywords: Carmen Nobel