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  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

way they operate is unsustainable from an environmental perspective. We need to build, improve, and manage cities in a smarter way. This calls for smarter design and construction, which requires new, more collaborative processes that... View Details
Keywords: by Staff; Energy; Utilities
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in... View Details
Keywords: Martha Lagace
  • 13 Oct 2011
  • Lessons from the Classroom

Building a Business in the Context of a Life

performing, but they have had guardrails their whole life," Kraus says. "Then they get to the end of their MBA, and they have no guardrails. They have to pave their own way. They experience this peeling back and discovery process in... View Details
Keywords: by Dina Gerdeman; Education
  • 13 Jul 2010
  • First Look

First Look: July 13

holding across a wide range of industries and controlling for factors such as productivity and related technological capabilities. The results are explicated by a framework I develop for understanding the drivers of this behavior and... View Details
Keywords: Martha Lagace
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

In the past decade, physician burnout has evolved from a serious concern to a troubling epidemic, affecting 50 percent of physicians and physicians-in-training. Excessive workloads, process inefficiencies, and administrative burdens... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 2011
  • Article

Regulatory Uncertainty and Corporate Responses to Environmental Protection in China

By: Christopher Marquis, Jianjun Zhang and Yanhua Zhou
We develop a framework to analyze the closing gap between regulation and enforcement of environmental protection in China and present a number of resulting implications for doing business there. We identify three major dimensions that characterize change in regulatory... View Details
Keywords: Framework; Governing Rules, Regulations, and Reforms; Law Enforcement; Growth and Development Strategy; Emerging Markets; Business Ventures; Alignment; Risk and Uncertainty; Natural Environment; Motivation and Incentives; Management Practices and Processes; Competitive Strategy; China
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  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

about negotiation stems from its inevitable uncertainty—and the realization that success is never wholly in our hands. That uncertainty and lack of control often breeds insecurity, defensiveness, and even hostility. "People worry about... View Details
Keywords: by Michael Blanding
  • 06 Aug 2020
  • Blog Post

WHY WE STARTED THE HBS BLACK INVESTMENT CLUB

classmate Paul Ampofo (MBA 2020). The idea came to me after I saw many of my Black classmates become discouraged by being left out of recruiting processes altogether or repeatedly rejected from the small pool of coveted roles in venture... View Details
Keywords: All Industries
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract Thinking for Both Expressers and... View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54490 May–June 2018 Harvard Business Review Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down By: Gulati, Ranjay Abstract—Most leaders view employee... View Details
Keywords: Dina Gerdeman
  • 24 Nov 2014
  • Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

practices, says Healy, including a tightening of internal controls regarding payments to business partners, a common way to launder bribes to officials. In the case of Siemens, the company changed its policy to require all partner... View Details
Keywords: by Michael Blanding
  • 01 Dec 2020
  • News

Tried and Tested

have control over that. When employees don’t have control over something that matters to them, this usually points toward potential policy interventions and also naturally occurring interventions that we can... View Details
Keywords: Jen McFarland Flint; Scientific Research and Development Services
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

the Cemex Way, a set of "best practice" principles and processes developed over the years to help people succeed in the Cemex family, the company disseminated its culture across its increasingly far-flung global network.... View Details
Keywords: by Rosabeth Moss Kanter
  • 21 Jan 2014
  • First Look

First Look: January 21

Davin, Joseph P., Sunil Gupta, and Mikołaj Jan Piskorski Abstract—We study the impact of peer behavior on the adoption of mobile apps in a social network. To identify social influence properly, we introduce latent space as an approach to View Details
Keywords: Sean Silverthorne
  • 01 Dec 2009
  • News

Alumni Books

crazy,” “the best family business has one member,” “weekends are for working, not playing golf or coaching,” “never pay your vendors on time,” “wear your control freak badge with pride,” and “quit denial: if your business is failing... View Details
  • 14 Feb 2023
  • Blog Post

African American Student Union Spotlight on STEM

non-conformance and quality control programs that were designed to optimize patient experience. Why did you decide to pursue an MBA given your STEM background? I studied mechanical engineering because I wanted to build upon my analytical,... View Details
  • 01 Jun 2022
  • News

Eyes in the Skies

interest to customers (earthquakes, fires, conflicts at key border crossings) and to autonomously instruct the constellation to monitor them in a process known as “tipping and cueing.” The platform’s algorithms can interpret the radio... View Details
Keywords: Alexander Gelfand
  • 01 Jun 2016
  • News

Up by the Roots

the story of his family’s products—which include roots, teas, and supplements—and how they differ from the competition (some of which are counterfeits labeled “Made in Wisconsin”). Hsu insists that consumers understand they’re getting what they pay for. “We maintain... View Details
Keywords: Francis Storrs
  • 15 Dec 2015
  • First Look

December 15, 2015

and bargaining tactics. Harvard Business School professor Deepak Malhotra advises negotiators to resolve process before substance, set expectations, map out the negotiation space, and control the frame. By... View Details
Keywords: Carmen Nobel