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  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

teams, energizes customers, and positions their companies as leaders in societal change. The dictionary definition of courage is “the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear.”... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic, which will appear in the journal Information and Organization. Perlow, Whillans, and HBS doctoral student Aurora Turek interviewed 51 knowledge... View Details
Keywords: by Kristen Senz
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

personally was in the field for at least 180 working days during that time and even spent one week at a non-Toyota plant doing assembly work and spent another five months as part of a Toyota team that was trying to teach TPS at a... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

implications of the findings for the literature on self-control and for marketers as well as consumers are discussed. Harnessing Our Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help... View Details
Keywords: Martha Lagace
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

putting frontline workers on top and all the managers in supporting roles. George says younger leaders are now increasingly turning to what he calls “the I-we journey,” by which they learn how to cultivate a sense of collaboration at all... View Details
Keywords: by Lane Lambert
  • 2022
  • Working Paper

Passing the Mic: Career and Firm Outcomes of Executive Interactions

By: Wei Cai, Ethan Rouen and Yuan Zou
We exploit a unique feature of conference calls to study one type of interaction among executives—directly inviting colleagues to respond to analysts’ questions. We find that the frequency of initiating interaction is positively associated with an executive’s ability,... View Details
Keywords: Conference Calls; CEO Succession; Executive Interactions; Promotion; Interpersonal Communication; Personal Development and Career; Retention
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  • 2020
  • Working Paper

(When) Does Appearance Matter? Evidence from a Randomized Controlled Trial

By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Subhradip Sarker
While there is evidence about labor market discrimination based on race, religion, and gender, we know little about whether physical appearance leads to discrimination in labor market outcomes. We deploy a randomized experiment on 1,000 respondents in India between... View Details
Keywords: Behavioral Economics; Coronavirus; Discrimination; Homophily; Labor Market Mobility; Limited Attention; Resumes; Personal Characteristics; Prejudice and Bias
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  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

All good managers understand the importance of making sure that every member of a team feels personally motivated and necessary throughout the workday, lest their work should stagnate and suffer. But what's the key to igniting creativity,... View Details
Keywords: by Carmen Nobel
  • 21 Jun 2011
  • First Look

First Look: June 21

crisis both personally and professionally, the reputational risk she encountered, and the lessons she learned as a director. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/111035-PDF-ENG Kumon... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

you say is only the beginning," he states. "Your behavior, your actions, and your decisions are also ways of communicating, and leaders have to learn how to create a consistent message through all of these. It's been said many... View Details
Keywords: by Deborah Blagg & Susan Young
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

greatest cofounding teams have war stories about stressful situations in their relationships and what they learned from these experiences. Using insights from the listening tour, along with your personal... View Details
Keywords: by Julia Austin
  • July 2024
  • Article

How Artificial Intelligence Constrains Human Experience

By: A. Valenzuela, S. Puntoni, D. Hoffman, N. Castelo, J. De Freitas, B. Dietvorst, C. Hildebrand, Y.E. Huh, R. Meyer, M. Sweeney, S. Talaifar, G. Tomaino and K. Wertenbroch
Many consumption decisions and experiences are digitally mediated. As a consequence, consumer behavior is increasingly the joint product of human psychology and ubiquitous algorithms (Braun et al. 2024; cf. Melumad et al. 2020). The coming of age of Large Language... View Details
Keywords: Large Language Model; User Experience; AI and Machine Learning; Consumer Behavior; Technology Adoption; Risk and Uncertainty; Cost vs Benefits
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  • 10 Jan 2007
  • HBS Case

The Challenge of Managing National Security

only beginning to learn about these matters. And by the way, we don't have security clearances. The case is based on publicly available documents and information. The role of this case is not to assess how well the intelligence community... View Details
Keywords: by Garry Emmons; Service
  • 09 Jun 2022
  • Blog Post

The MBA Class of 2022 Looks Back

career exploration. You may come into HBS wanting to pursue something specific, but this is the time to test uncharted waters and learn from all your peers who have worked in diverse fields! What is your favorite memory of your time at... View Details
  • Web

Women’s Leadership Summit - Alumni

Forge New Connections to Each Other Build and deepen relationships with a powerful global network of alumni who share your values and experiences. Stay connected, collaborate, and leverage these relationships to fuel your personal and... View Details
  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
  • 10 Dec 2007
  • HBS Case

One Laptop per Child

globally when carrying out such a worthy but ambitious goal. And the whole story points to the personal challenges that face the originator of a cool nonprofit idea when "me-too" for-profit companies seek to compete for the same... View Details
Keywords: by Martha Lagace; Computer
  • 08 Dec 2021
  • Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

could broaden his skill set, build his network, and ultimately make a career pivot, but exactly what his next role would be was unclear. That was until Memme heard a talk by Doug Leone, partner at Sequoia Capital, and learned more about... View Details
  • December 2023
  • Case

Robert McNamara: Changing the World

By: Robert Simons and Shirley Sun
This case traces the life of Robert McNamara from Harvard Business School to Ford Motor Company to the U.S. Department of Defense. McNamara excelled in every job along the way: becoming the youngest-ever professor at Harvard Business School, the first non-family... View Details
Keywords: Performance Measurement; Military; Leadership Development; Values and Beliefs; Personal Characteristics; Leadership Style; Success; Business and Government Relations; Power and Influence; Business Education; War
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  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

reads like a tagline for a dramatic feature film. “He thought he was signing up to run a law enforcement agency,” Rivkin says. “He ended up with a job he didn’t sign up for. And God bless him, he pulled it off.” Mueller’s major challenge was also a major View Details
Keywords: by Carmen Nobel