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  • All HBS Web  (1,127)
    • News  (185)
    • Research  (810)
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  • Faculty Publications  (249)

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  • All HBS Web  (1,127)
    • News  (185)
    • Research  (810)
    • Events  (1)
  • Faculty Publications  (249)
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  • 14 Jan 2014
  • First Look

First Look: January 14

the aftermath of the 2008 recession, the asset management firm BlackRock was busy charting a course for growth. Its revenues, profits, and stock price all performed consistently through this tumultuous period. The authors looked at... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

analysts perform is assessing the need for external financing to fund operations. Thus, analysts are already intimately aware of what financing needs a company is likely to have. Accordingly, in periods leading up to a need to go to... View Details
Keywords: by Ann Cullen; Financial Services
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

discussion of other performance criteria, but the shareholder value standard remained dominant. Nevertheless, these companies managed to perform well against competitors. Now the Business Roundtable has announced a set of criteria that... View Details
Keywords: by James Heskett; Retail
  • 04 Jan 2012
  • First Look

First Look: January 4

purchased bundles may not always purchase pure consoles, even though consoles may be cheaper than bundles. The type of bundling chosen is critical to extracting value from consumers, with pure bundling performing significantly worse than... View Details
Keywords: Carmen Nobel
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

famous." After graduation, Huber didn't expect their career paths to cross again. But several years later, Christensen would realize that the OnStar story was a great example of navigating innovation within a large company. A... View Details
Keywords: by Carmen Nobel; Auto
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

which require full and fair disclosure of the financial performance of companies and of the risks associated with their business. This attitude is reminiscent of the Roaring Twenties when, according to Representative (and later Speaker of... View Details
Keywords: by Carla Tishler
  • 29 Mar 2011
  • First Look

First Look: March 29

unsolicited gifts will be equally appreciated. At the root of this dilemma is a difference of opinion about what purchasing an unsolicited gift signals: gift givers expect unsolicited gifts will be considered more thoughtful and... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the Person in the Mirror, HBS professor and... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

ensure accountability, cultivate collaboration, and encourage initiative. Individual and system accountability. Jim Kilts said it best: "A promise made is a promise kept." As we have seen, confidence is enhanced when people are held accountable and accept... View Details
Keywords: by Rosabeth Moss Kanter
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

interest rates than predicted by the standard expectations hypothesis. We find that, since 2000, such high-frequency "excess sensitivity" remains evident in U.S. data and has, if anything, grown stronger. By contrast, the positive... View Details
Keywords: by Sean Silverthorne
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

for behavior, and draws on concepts and techniques from neuroscience to inform her research in marketing. For corporations, on the other hand, the science is a means to an end goal of selling more stuff. But the tools, once restricted to biomedical research, are... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

logistics and profitability while making life much better for workers. Mercadona offers the lowest prices in Spain, and its operational performance exceeds that of comparable Spanish and foreign chains. In 2008, Mercadona's sales per... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

contributed to the financial turmoil that followed. This performance has come under tremendous scrutiny by lawmakers and regulators, who are debating ways to reform the ratings industry. One prominent suggestion: increased competition.... View Details
Keywords: by Martha Lagace; Financial Services
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

(forthcoming) Abstract Abarbanell and Lehavy (2006) examine the effect of distributional properties of earnings and forecast data used by researchers who investigate 'Street' earnings. They perform a large number of analyses, and... View Details
Keywords: Martha Lagace
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

Disney Company expects to lose up to $190 million on its summer fiasco The Lone Ranger, another star vehicle featuring Johnny Depp and Armie Hammer. Welcome to the risky strategy of "blockbusters," practiced increasingly by... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

new rules are inadequate to treat the performance problems that they encounter most often; 2) The refusal to see governance as a performance element that can be improved may be viewed at least in part as a... View Details
Keywords: Martha Lagace
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Early Warning System that conveyed the bank's "risk view." Management started using these tools to frame important debates, such as the evaluation of divisional heads' performance at quarterly business reviews. The system also helped the... View Details
Keywords: by Kim Girard; Banking
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

extraordinary amount of information at all levels and devote a great deal of resources to making sure that all employees are connected. All "herald a future in which the work of managers is performed less and less by... View Details
Keywords: by Jim Heskett
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

was a proprietary managerial accounting system based on Will, a currency that enabled internal market transactions. At DISCO, every hour of labor and every good was associated with a price in Will. Employees were expected to act like... View Details
Keywords: Dina Gerdeman
  • 14 Apr 2015
  • First Look

First Look: April 14

O'Toole Abstract—In this chapter, we present the two primary functions of corporate reporting (information and transformation) and why currently isolated financial and sustainability reporting are not likely to effectively perform these... View Details
Keywords: Sean Silverthorne
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