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  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

framing an approach attractively, and generally being persuasive. In addition, it can include deciding who should make an opening offer and when, how high or low it should be,... View Details
Keywords: by Anita M. Harris
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

you need to think critically about what you are doing every 100 years or so, whether you need to or not," Dean Jay Light wryly observed in opening remarks to an unprecedented campus gathering last March of business school deans,... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

founder and CEO, J.B. Schramm; Chief Strategy Officer, Mora Segal; and the College Summit team must now decide whether or not to dramatically redefine their organization's... View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

  Working PapersApplicant and Examiner Citations in U.S. Patents: An Overview and Analysis Authors:Juan Alcacer Abstract Researchers studying innovation increasingly use... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

innovations before bringing them to market. The general lesson for any company that depends on distribution partners: Be wary. As Zhu told the audience at Future Assembly: “Before you build your business model around platforms, you need... View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

stagnating sales, accounting losses, or a falling stock price. In extreme cases such poor performance may cause the company to default on its debt, resulting in bankruptcy. Restructuring the debt can be difficult and costly, although in... View Details
Keywords: by Sean Silverthorne
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

the company's success: Its product development relies less on finding out what customers want than it does on what its employees think would be "cool." Its strategy is based on the introduction of a stream of thoroughly tested... View Details
Keywords: by James Heskett; Computer
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

produced innovations in information and other technologies.  Some questioned the data.  Others counseled patience. David Caulfield sees productivity improvement, but not necessarily among workers.  In... View Details
Keywords: by James Heskett; Computer; Technology
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

results for those engaged in it. Those organizations thought to be most able to extend their boundaries are those able to work in a "componentized" manner, with "certain pieces of technology or innovation that can be... View Details
Keywords: by James Heskett
  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

Center researcher Namrata Arora uncover a complicated mix of piracy and plagiarism that harm not only Hollywood's efforts at success in the Indian market, but local Bollywood companies as well. Iyer says the case can help students View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

yes/no decision making; Web-conditioned users who believe "free" is an entitlement; rapid mood swings in markets; and a lack of loyalty among customers and employees.... View Details
Keywords: by Sean Silverthorne
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

instead of being all-inclusive, was partitioned as "Hardware $1,500 + Software $500" consumers would investigate their feelings about both hardware performance and software desirability, and they might get... View Details
Keywords: by Sean Silverthorne; Retail
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

auto makers have made advances, and Korean manufacturers are focusing on improving their quality and innovating on warranties and assurance... View Details
Keywords: by Staff; Auto
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

some implications for the future growth of the industry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=804176 Blue River Capital Harvard Business School Case 708-448 Examines the strategy View Details
Keywords: Sean Silverthorne
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

distribution of face masks and the promotion of their use, are winning strategies in this battle. As other countries begin to reopen their economies, how can they apply these lessons to combat COVID-19?... View Details
Keywords: by Doug J. Chung; Health
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

restaurateur in Japan, Aoki eventually opened his own four-table unit in Manhattan in 1964 and called it Benihana (after a Japanese flower), the name of his father's first establishment. Watching Americans... View Details
Keywords: by Garry Emmons
  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

David Upton's Alumni Conference report on the state of information technology for business-to-business began with a lesson in technology history because, said the HBS professor, "understanding doesn't come easy without an understanding of the Internet View Details
Keywords: by Kenneth Liss
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

transit are all coordinated to reinforce each other. The city is growing quickly and efficiently. This comprehensive plan is consistent with Rwanda’s strategy to attract international capital by offering... View Details
Keywords: by John Macomber; Construction
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

In his book, Learning in Action: A Guide to Putting the Learning Organization to Work (Harvard Business School Press), HBS professor David Garvin argues that Nike left open a critical gap between encouraging View Details
Keywords: by Laurie Joan Aron
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