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  • All HBS Web  (4,518)
    • People  (11)
    • News  (1,791)
    • Research  (2,145)
    • Events  (17)
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Show Results For

  • All HBS Web  (4,518)
    • People  (11)
    • News  (1,791)
    • Research  (2,145)
    • Events  (17)
    • Multimedia  (100)
  • Faculty Publications  (818)
← Page 38 of 4,518 Results →
  • Article

How B2B Companies Can Win Back Customers They've Lost

By: Frank V. Cespedes and León Poblete
Most research and training in sales focus on acquiring new customers. But winning back previous customers is increasingly important: mergers, choice in supply chains, and uncertainty about trade wars mean that B2B customers are constantly re-evaluating relationships... View Details
Keywords: B2B; Customer Reacquisition; Customer Relationship Management
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Cespedes, Frank V., and León Poblete. "How B2B Companies Can Win Back Customers They've Lost." Harvard Business Review (website) (June 3, 2019).
  • March 2014
  • Teaching Note

Barclays Bank and Contingent Capital Notes, 2012

By: Lucy White
In 2012, regulatory changes following the financial crisis mean that Barclays Bank is faced with the need to raise large amounts of capital in order to comply with increased capital requirements, tightening rules as to the "quality of capital," and increased risk... View Details
Keywords: Capital; Financial Crisis; Banks and Banking; Banking Industry
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White, Lucy. "Barclays Bank and Contingent Capital Notes, 2012." Harvard Business School Teaching Note 214-069, March 2014.
  • Summer 2013
  • Article

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

By: Joachim Henkel, Carliss Y. Baldwin and Willy C. Shih
Firms seeking to take advantage of distributed innovation and outsourcing can bridge the tension between value creation and value capture by modifying the modular structure of their technical systems. Specifically, this article introduces the concept of "IP... View Details
Keywords: Modularity; Value Appropriation; Distributed Innovation; Open Innovation; Innovation Strategy; Intellectual Property; Value
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Henkel, Joachim, Carliss Y. Baldwin, and Willy C. Shih. "IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property." California Management Review 55, no. 4 (Summer 2013): 65–82.
  • 10 Dec 2015
  • News

Can Google Street View Images Predict Household Income?

  • 24 Mar 2015
  • News

Integrated Reporting: Corporate Disclosure for China’s “New Normal”

  • 04 Mar 2014
  • News

Social Media to the Rescue

  • 13 May 2019
  • News

Reading the Market

  • 13 Jun 2016
  • News

Brands count cost of celebrity ties after Johnny Depp and Maria Sharapova

  • 04 Sep 2019
  • News

How to (Inadvertently) Sabotage Your Organization

  • 29 Sep 2016
  • News

Where is the $60 million Wells Fargo clawed back in executive pay going?

    Relaxing the Taboo on Telling our Own Stories: Upholding Professional Distance and Personal Involvement (article)

    Scholars studying organizations are typically discouraged from telling, in print, their own stories. The expression “telling our own stories” is used as a proxy for field-research projects that, in their written form, explicitly rely on a scholar’s personal involvement... View Details
    • 25 Jan 2022
    • Research & Ideas

    More Proof That Money Can Buy Happiness (or a Life with Less Stress)

    life and make people happier impacts not only the poor, but also more affluent Americans living at the edge of their means in a bumpy economy. Indeed, in 2019, one in every four Americans faced financial scarcity, according to the Board... View Details
    Keywords: by Michael Blanding

      Lynn S. Paine

      Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details

      • 07 Jul 2020
      • Blog Post

      The JD/MBA Seminar: The Perfect Practice Ground

      about, all while taking in constructive questions and criticisms as they vehemently defended their innovative ideas. In fact, the seminar has been a longstanding tradition because it encapsulates what it means to approach ideas from two... View Details
      • September 2009
      • Article

      A Detailed Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement

      By: Matthew Carty MD, Rodney Chan, Robert S. Huckman, Daniel C. Snow and Dennis Orgill

      Background: The increased focus on quality and efficiency improvement within academic surgery has met with variable success among plastic surgeons. Traditional surgical performance metrics, such as morbidity and mortality, are insufficient to improve the... View Details

      Keywords: Experience and Expertise; Health Care and Treatment; Medical Specialties; Outcome or Result; Performance Efficiency; Performance Improvement
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      Carty, Matthew, MD, Rodney Chan, Robert S. Huckman, Daniel C. Snow, and Dennis Orgill. "A Detailed Analysis of the Reduction Mammaplasty Learning Curve: A Statistical Process Model for Approaching Surgical Performance Improvement." Plastic and Reconstructive Surgery 124, no. 3 (September 2009): 706–714.
      • Research Summary

      Evolution of the Global Beauty Industry

      By: Geoffrey G. Jones

      This research examines the global beauty industry, which includes cosmetics, deodorants, fragrances, hair care, oral hygiene and skin care. Today global sales of cosmetics and toiletries are in excess of U.S. $380  billion. This research examines the growth of this... View Details

      • October 3, 2023
      • Article

      10 Pitfalls That Destroy Organizational Trust

      By: Frances X. Frei and Anne Morriss
      In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their second strategy is to build — or rebuild — trust with your stakeholders. This means... View Details
      Keywords: Trust; Business and Stakeholder Relations; Organizational Change and Adaptation; Business or Company Management
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      Frei, Frances X., and Anne Morriss. "10 Pitfalls That Destroy Organizational Trust." Harvard Business Review (website) (October 3, 2023).
      • 2009
      • Working Paper

      Female Empowerment: Impact of a Commitment Savings Product in the Philippines

      By: Nava Ashraf, Dean Karlan and Wesley Yin
      Female "empowerment" has increasingly become a policy goal, both as an end to itself and as a means to achieving other development goals. Microfinance in particular has often been argued, but not without controversy, to be a tool for empowering women. Here, using a... View Details
      Keywords: Saving; Microfinance; Personal Finance; Decision Making; Microeconomics; Gender; Power and Influence; Philippines
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      Ashraf, Nava, Dean Karlan, and Wesley Yin. "Female Empowerment: Impact of a Commitment Savings Product in the Philippines." Harvard Business School Working Paper, No. 09-100, March 2009.
      • February 2008 (Revised March 2011)
      • Case

      Sandhar Technologies Group, Ltd.

      By: G. Felda Hardymon and Ann Leamon
      Jayant Davar, CEO and founder of Sandhar Technologies Group, a privately held auto components maker in India, is trying to decide how best to grow the company. He recently took a $22 million investment from Actis Capital, a major emerging markets private equity firm,... View Details
      Keywords: Private Equity; Business Growth and Maturation; Competitive Advantage; Entrepreneurship; Mergers and Acquisitions; Emerging Markets; Growth and Development Strategy; Manufacturing Industry; Auto Industry; India
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      Hardymon, G. Felda, and Ann Leamon. "Sandhar Technologies Group, Ltd." Harvard Business School Case 808-011, February 2008. (Revised March 2011.)
      • 17 Jun 2015
      • News

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