Publications

Publications

Filter Results: (3,566) Arrow Down
Filter Results: (3,566) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 38 of 3,566 Results →

    Team Dispersion & the Employee Experience:

    In another ongoing project, Prof. Whillans examines whether and how dispersion in hybrid organizations influences the employee experience. Prior research suggests that the geographic, spatial, and configurational dispersion of teams critically shape... View Details

    • 18 Apr 2011
    • Research & Ideas

    It’s Not Nagging: Why Persistent, Redundant Communication Works

    wheel” In a paper forthcoming in Organization Science, professor Tsedal B. Neeley and coauthors delve into why many managers tend to send the same message, over and over, via multiple media to team members. At first blush, this strategy... View Details
    Keywords: by Kim Girard
    • January 2019
    • Case

    Data.gov (Abridged)

    By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
    This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details
    Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Public Administration Industry; Information Industry; United States
    Related
    • Article

    Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

    By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

    Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

    Data... View Details

    Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
    Related
    • 16 Jan 2019
    • News

    What is the true cost of caregiving on the workforce?

    • January 2003 (Revised May 2005)
    • Case

    Zipcar: Refining the Business Model

    By: Myra M. Hart, Michael J. Roberts and Julia Stevens
    Zipcar is a start-up organized around the idea of "sharing" car usage via a membership organization. This case describes several iterations of the Zipcar business model and financial plan. These iterations include a very early version and a version developed just prior... View Details
    Keywords: Service Operations; Renting or Rental; Business Model; Business Plan; Entrepreneurship; Economic Growth; Management Skills; Transportation; Business Startups; Financial Strategy; Corporate Finance; Growth and Development Strategy; Transportation Industry; Service Industry
    Related
    • March 1999 (Revised February 2000)
    • Case

    Patient Care Delivery Model at the Massachusetts General Hospital, The

    By: Amy C. Edmondson, Richard M.J. Bohmer and Emily Heaphy
    Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different choices for staffing non-physician health care professionals and to understand the challenges of managing change... View Details
    Keywords: Change Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
    Related
    • Research Summary

    Overview

    By: John A. Deighton
    Professor Deighton conducts research at the intersection of information technology and marketing. He is interested in the complementary uses of human and artificial intelligence and creativity in areas such as advertising, content creation, and online retailing. He... View Details
    • January–February 2021
    • Article

    Compensation Packages That Actually Drive Performance

    By: Boris Groysberg, Sarah Abbott, Michael R. Marino and Metin Aksoy
    By aligning executives’ financial incentives with company strategy, a firm can inspire its management to deliver superior results. But it can be hard to get pay packages right. In this article four experts break down the key elements of compensation and explain how to... View Details
    Keywords: Executive Compensation; Compensation and Benefits; Motivation and Incentives; Strategy; Performance
    Related
    • August 2009
    • Article

    Inexperienced Investors and Bubbles

    By: Robin Greenwood and Stefan Nagel
    We use mutual fund manager data from the technology bubble to examine the hypothesis that inexperienced investors play a role in the formation of asset price bubbles. Using age as a proxy for managers' investment experience, we find that around the peak of the... View Details
    Keywords: Asset Price Bubbles; Investment Experience; Investor Age; Trend Chasing; Investment; Experience and Expertise; Age; Behavioral Finance; Price Bubble; Information Technology; Stocks
    Related

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
      • 22 Oct 2021
      • Research & Ideas

      Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

      The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details
      Keywords: by Michael Blanding

        Rakesh Khurana

        Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also Professor of Sociology at Harvard University, co-Master of Cabot House at Harvard College, and the Danoff Dean of Harvard College. 

        Professor... View Details

        Keywords: executive search
        • November 1993 (Revised March 1995)
        • Case

        Marsh Supermarkets, Inc. (A): The Marsh Super Study

        In response to recent trends in grocery retailing, Marsh Supermarkets has completed an intensive 65-week study of the activity at 5 superstores in the midwest United States. The study tracked the sales, profits, space, and promotion dynamics of the entire store: dry... View Details
        Keywords: Marketing Strategy; Analysis; Consumer Behavior; Retail Industry
        Related
        • Research Summary

        Antecedents and Consequences of Trust in Intraorganizational Relations: An International Comparison

        This project moves the level of analysis to the intraorganizational level. The empirical context consists of internal relationships between the Information Systems (IS) function and the user groups. Are better project management techniques, better software development... View Details
        • 05 Dec 2006
        • First Look

        First Look: December 5, 2006

        Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan Periodical:Journal of Service Research 9, no. 2 (November 2006): 184-194 Abstract Conceptually, customer relationship management (CRM) has been... View Details
        Keywords: Sean Silverthorne
        • 2010
        • Working Paper

        The Role of Institutional Development in the Prevalence and Value of Family Firms

        We investigate the role played by institutional development in the prevalence and value of family firms, while controlling for the potential effect of cultural norms. China provides a good research lab since it combines great heterogeneity in institutional development... View Details
        Keywords: Family Business; Governing Rules, Regulations, and Reforms; Data and Data Sets; Law; Management; Organizational Culture; Research; Value; China
        Related
        • February 2008
        • Case

        Campbell Soup Company: Selling Channel Innovation to Customers

        Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure rather than retail consumer demand. Former policies to encourage overstock created huge swings in production and... View Details
        Keywords: Information Technology; Distribution Channels; Order Taking and Fulfillment; Manufacturing Industry; Food and Beverage Industry
        Related
        • September 1974 (Revised April 1975)
        • Case

        Ocean Spray Cranberries, Inc. (A)

        At the conclusion of a small-scale pilot survey, management must decide whether to invest in a larger survey or terminate the project. The objective of the study is to use psychographic measurement techniques to study the alternative positions of cranberry sauce.... View Details
        Keywords: Surveys; Product Positioning; Mathematical Methods; Agriculture and Agribusiness Industry; Food and Beverage Industry
        Related
        • October 1993 (Revised August 1996)
        • Background Note

        Forecasting with Regression Analysis

        By: Arthur Schleifer Jr.
        Provides an example of regression in one of its most important roles. Relating probabilistic forecasts based on past data to decision analysis. View Details
        Keywords: Management Analysis, Tools, and Techniques; Analytics and Data Science; Forecasting and Prediction; Mathematical Methods
        Related