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  • Article

Managing Information Systems by Committee

By: R. L. Nolan
Keywords: Information; System; Groups and Teams
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Nolan, R. L. "Managing Information Systems by Committee." Harvard Business Review 60, no. 4 (July–August 1982).
  • November 2022 (Revised February 2024)
  • Exercise

Managing Customer Retention at Teleko

By: Eva Ascarza
This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. View Details
Keywords: Algorithmic Decision Making; Marketing Strategy; Customer Focus and Relationships
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Ascarza, Eva. "Managing Customer Retention at Teleko." Harvard Business School Exercise 523-005, November 2022. (Revised February 2024.)
  • June 2014
  • Article

Manage Your Team's Collective Time

By: Leslie Perlow
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Perlow, Leslie. "Manage Your Team's Collective Time." Harvard Business Review 92, no. 6 (June 2014): 23–25.
  • January 1989
  • Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
Keywords: Design; Information Technology; System
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
  • May 2005
  • Class Lecture

Strategic Agility: Managing Continuous Change

By: John R. Wells
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Wells, John R. "Strategic Agility: Managing Continuous Change." Harvard Business School Class Lecture 705-501, May 2005.
  • 2005
  • Class Lecture

Managing Markets, Segments, and Customers

By: Das Narayandas
Keywords: Markets; Segmentation; Customers
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Narayandas, Das. "Managing Markets, Segments, and Customers." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9-826-6C.)
  • June 1989 (Revised January 1992)
  • Case

Ingersoll-Rand (A): Managing Multiple Channels--1985

By: V. Kasturi Rangan and E. Raymond Corey
James Clabough, marketing vice president at Ingersoll-Rand, has to decide on the distribution policy for a new product. The decision has marketing as well as organizational ramifications. View Details
Keywords: Decisions; Leadership Style; Marketing Channels; Product Launch; Distribution
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Rangan, V. Kasturi, and E. Raymond Corey. "Ingersoll-Rand (A): Managing Multiple Channels--1985." Harvard Business School Case 589-121, June 1989. (Revised January 1992.)
  • October 1986 (Revised September 1987)
  • Background Note

General Management in Diversified Firms

By: Joseph L. Badaracco Jr.
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Badaracco, Joseph L., Jr. "General Management in Diversified Firms." Harvard Business School Background Note 387-064, October 1986. (Revised September 1987.)
  • August 1985 (Revised September 1986)
  • Background Note

Role of the General Manager

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Pearson, Andrall E. "Role of the General Manager." Harvard Business School Background Note 386-041, August 1985. (Revised September 1986.)
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

Want to gain more respect at the office? Consider wearing red sneakers to work. OK, so maybe it's not quite that cut-and-dried. But recent research does find that people who wear offbeat clothes in a professional setting are often perceived as having a higher status... View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • Research Summary

Managing Multiple Identities at Work

By: Lakshmi Ramarajan
Peoples’ work identities, which are often a deep source of meaning for them, may conflict with or complement cultural, familial, or personal identities they value. A central focus of Professor Ramarajan’s work is understanding, on the individual level, how these... View Details
  • Article

Corporate Misconduct and Manager Visits

By: Jonas Heese and Gerardo Pérez Cavazos
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Heese, Jonas, and Gerardo Pérez Cavazos. "Corporate Misconduct and Manager Visits." Strategic Finance 102, no. 12 (June 2021): 19–20.
  • September 2018
  • Supplement

Prudential Financial and Asset-Liability Management

By: Aditya Vikram Sunderam and Luis M. Viceira
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Sunderam, Aditya Vikram, and Luis M. Viceira. "Prudential Financial and Asset-Liability Management." Harvard Business School Spreadsheet Supplement 219-726, September 2018.
  • April 2016 (Revised July 2016)
  • Case

Managing the European Refugee Crisis

By: Gunnar J. Trumbull, Elena Corsi and Daniela Beyersdorfer
In 2016, Europe struggles to cope with one of the largest refugee flows it has ever witnessed. View Details
Keywords: Migration; European Union; Economy; Immigration; European Union
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Trumbull, Gunnar J., Elena Corsi, and Daniela Beyersdorfer. "Managing the European Refugee Crisis." Harvard Business School Case 716-076, April 2016. (Revised July 2016.)
  • September 2014
  • Supplement

Evanston Capital Management Spreadsheet Supplement

By: Erik Stafford and Aditya Vikram Sunderam
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Stafford, Erik, and Aditya Vikram Sunderam. "Evanston Capital Management Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 215-702, September 2014.
  • 2013
  • Book

Managing Startups: Best Blog Posts

By: Tom Eisenmann
Harvard Business School Professor Tom Eisenmann annually compiles the best posts from many blogs on technology startup management, primarily for the benefit of his students. This book makes his latest collection available to the broader entrepreneur community. Divided... View Details
Keywords: Lean Startup; Startup; Prototyping; MVP; Minimum Viable Product; Freemium; SaaS; A/B Testing; Business Model
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Eisenmann, Tom, ed. Managing Startups: Best Blog Posts. Sebastopol, CA: O'Reilly Media, Inc., 2013.
  • 2008
  • Case

Managing Governance at Reliance Hospital

By: Jonathan R. Clark and Nancy Morgan Kane
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Clark, Jonathan R., and Nancy Morgan Kane. "Managing Governance at Reliance Hospital." Boston, MA: Harvard School of Public Health Case, 2008.
  • April 2006
  • Teaching Note

Managing a Public Image (TN)

By: Robin J. Ely
Keywords: Public Relations Industry
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Ely, Robin J. "Managing a Public Image (TN)." Harvard Business School Teaching Note 406-099, April 2006.
  • August 1997
  • Article

Dynamic Capabilities and Strategic Management

By: Gary P. Pisano, David Teece and Amy Shuen
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Pisano, Gary P., David Teece, and Amy Shuen. "Dynamic Capabilities and Strategic Management." Strategic Management Journal 18, no. 7 (August 1997): 509–533. (Winner of Strategic Management Journal Best Paper Prize presented by Strategic Management Society​.)
  • March 1981 (Revised April 1983)
  • Background Note

Reflections on Japanese Factory Management

By: Robert H. Hayes
Keywords: Factories, Labs, and Plants; Japan
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Hayes, Robert H. "Reflections on Japanese Factory Management." Harvard Business School Background Note 681-084, March 1981. (Revised April 1983.)
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