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Publications

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  • All HBS Web  (2,018)
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  • All HBS Web  (2,018)
    • People  (27)
    • News  (649)
    • Research  (722)
    • Events  (6)
    • Multimedia  (12)
  • Faculty Publications  (457)
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  • Web

Resources for New Alumni - Alumni

Careers Resources for New Alumni Careers Resources for New Alumni Career & Professional Development (CPD) continues to offer a breadth of support for your career development as an HBS alumnus, whether you are seeking coaching, career View Details
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has View Details
Keywords: by Kristen Senz
  • May 2013 (Revised March 2014)
  • Case

Gap, Inc., 2012

By: John R. Wells and Galen Danskin
Between 2000 and 2012, Gap, Inc. (Gap) ceded its world leadership position in specialty fashion retailing to Inditex of Spain and H&M of Sweden. These two companies, each less than a quarter of Gap's size in 2000, were now setting the pace in the global mass fashion... View Details
Keywords: Strategic Change; Fashion; Multinational; Brands; Competition; Multinational Firms and Management; Performance Improvement; Strategy; Brands and Branding; Change Management; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
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Wells, John R., and Galen Danskin. "Gap, Inc., 2012." Harvard Business School Case 713-511, May 2013. (Revised March 2014.)
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

management," says Cespedes, a senior lecturer in the Entrepreneurial Management unit at Harvard Business School. "But far fewer confront a basic fact: Companies typically spend much more money and hire many more people,... View Details
Keywords: by Carmen Nobel
  • Web

Career Re-Entry & Flexible Work - Alumni

with pre-vetted flexible work opportunities. Project & Flexible Work Opportunities The programs below connect alumni from top business schools with flexible work opportunities and consulting projects at a variety of organizations:... View Details
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

data-id=_/STdeHQndptXujGr22R1f][/div] An associate professor of management at Babson College and founder of the Opie Consulting Group, Opie is Black and Christian. She collaborated with Beth Livingston,... View Details
Keywords: by Pamela Reynolds
  • Web

Curriculum - Business & Environment

MBA Experience Curriculum 2ms Required Curriculum (1st Year) Cases Environmental opportunities and challenges are embedded in most Required Curriculum courses so that all students understand the importance of the natural environment to their roles as View Details
  • March 2016
  • Article

Using Quality Improvement Methods and Time-Driven Activity-Based Costing to Improve Value-Based Cancer Care Delivery at a Cancer Genetics Clinic

By: R.Y. Tan, M. Met-Domestici, K. Zhou, A.B. Guzman, S.T. Lim, K.C. Soo, T.W. Feeley and J. Ngeow
Purpose:
To meet increasing demand for cancer genetic testing and improve value-based cancer care delivery, National Cancer Centre Singapore restructured the Cancer Genetics Service in 2014. Care delivery processes were redesigned. We sought to improve access by... View Details
Keywords: Cancer Treatment; Value Based Health Care; Time-Driven Activity-Based Costing; Health Care and Treatment; Quality; Performance Improvement; Activity Based Costing and Management
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Tan, R.Y., M. Met-Domestici, K. Zhou, A.B. Guzman, S.T. Lim, K.C. Soo, T.W. Feeley, and J. Ngeow. "Using Quality Improvement Methods and Time-Driven Activity-Based Costing to Improve Value-Based Cancer Care Delivery at a Cancer Genetics Clinic." Journal of Oncology Practice 12, no. 3 (March 2016): 320–331. (e-Pub 1/2016. PMID: 26759493.)
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

learned while working with clients through his consulting firm, Kotter International. As Kotter was writing the book, he spent time meeting with C-level execs and their teams, observing the dual operating system ideas in action, he says.... View Details
Keywords: by Kim Girard
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process. Cornerstone usually focuses on... View Details
Keywords: by Roberta Holland
  • Profile

Erin Kaivan

move for an officer transitioning to civilian leadership. "HBS, more than other business schools, really values general management and respects leadership experience," Erin notes. "It's a way to open doors to new... View Details
Keywords: Consulting
  • Web

Interviewing - Alumni

that person. Thank You Email After Interview: Dear Mr. Bolletaris, Thank you for providing me with an excellent introduction to Alpha Galactic. I thoroughly enjoyed meeting you and learning more about the Manager of Marketing position.... View Details
  • Career Coach

Kristin Brennan

Kristin (Duke ’03) applies her background as a management consultant, nonprofit Chief Talent Officer and negotiation strategist to her work helping students and alumni chart a course for their career and take the practical steps to... View Details
Keywords: Social Enterprise
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

consultant with National Economics Research Associates on high-profile antitrust cases: Microsoft and Visa, mainly. Economics consulting is very different from management... View Details
Keywords: by Sean Silverthorne; Technology
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

firms do that already. "These results seem to make a lot of sense to organizations like The Boston Consulting Group or McKinsey & Company, which deliberately use very different structures for different functional stages of a... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

consultants in a wide range of organizations, and they had taught in executive education for years. I had neither a consulting nor a teaching background. Walking to class, knowing that more than 90... View Details
Keywords: by Francesca Gino
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients... View Details
  • 01 Mar 2024
  • News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • Web

Online Business Strategy Course | HBS Online

match Build sustainable success with the help of complements and network effects Who Will Benefit Mid-Career Professionals General Managers Consultants and Investors Develop a powerful, value-based strategy... View Details
  • Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

startup experience. Colson spent the majority of her career managing natural gas combined-cycle plants at NextEra Energy. She also worked in management consulting at Boston... View Details
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