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Publications

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      • Faculty Publications  (893)

      Learning From FailureRemove Learning From Failure →

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      • 2007
      • Text Book

      Teaching the Moral Leader: A Literature-Based Leadership Course

      By: Sandra J. Sucher

      This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details

      Keywords: Competency and Skills; Curriculum and Courses; Moral Sensibility; Body of Literature; Books; Leadership; Personal Development and Career
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      Sucher, Sandra J. Teaching the Moral Leader: A Literature-Based Leadership Course. Routledge, 2007.
      • February 2007
      • Tutorial

      Measuring Marketing Performance

      By: John A. Quelch
      In many organizations, marketing exists far from the executive suite and the boardroom. This tutorial instructs students how to improve the link between high level corporate strategy and the marketing function. First, students are exposed to three companies in which... View Details
      Keywords: Marketing Strategy; Corporate Strategy; Performance Evaluation
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      "Measuring Marketing Performance." Harvard Business School Tutorial 507-701, February 2007.
      • January 2007
      • Case

      Lou Pritchett: Negotiating the P&G Relationship with Wal-Mart

      By: James K. Sebenius and Ellen Knebel
      Describes several internal and external negotiations in the 1980s that led to a significant and growing partnership between Procter & Gamble (P&G) and Wal-Mart. From the perspective of Lou Pritchett, P&G's Vice President of Sales and Customer Development, the unfolding... View Details
      Keywords: Marketing; Negotiation; Distribution Channels; Partners and Partnerships; Sales
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      Sebenius, James K., and Ellen Knebel. "Lou Pritchett: Negotiating the P&G Relationship with Wal-Mart." Harvard Business School Case 907-011, January 2007.
      • 14 Nov 2006
      • Other Presentation

      Competitiveness and Economic Development: Where Does Texas Stand?

      By: Michael E. Porter
      This presentation draws on ideas from Professor Porter's articles and books, in articular, The Competitive Advantage of Nations (The Free Press, 1990), "Clusters and the New Competitive Agenda for Companies and Governments" in On Competition (Harvard Business School... View Details
      Keywords: Economics; Growth and Development; United States
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      Porter, Michael E. "Competitiveness and Economic Development: Where Does Texas Stand?" Texas Economic Summit, San Antonio, TX, November 14, 2006.
      • 2006
      • Book

      Science Business: The Promise, the Reality, and the Future of Biotech

      By: Gary P. Pisano
      Why has the biotechnology industry failed to perform up to expectations—despite all its promise? In Science Business, Gary P. Pisano answers this question by providing an incisive critique of the industry. Pisano not only reveals the underlying causes of... View Details
      Keywords: Science; Business Ventures; Biotechnology Industry
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      Pisano, Gary P. Science Business: The Promise, the Reality, and the Future of Biotech. Boston: Harvard Business School Press, 2006.
      • November 2006 (Revised December 2012)
      • Background Note

      Strategies Beyond the Market

      By: Felix Oberholzer-Gee and Dennis Yao
      Strategists are not alone in finding failing markets irresistible. Governments and social groups ranging from unions to the World Wildlife Fund also respond to market failures. Governments typically seek to fix failing markets, often with prescriptions of what... View Details
      Keywords: Markets; Failure; Strategy; Situation or Environment; Social Issues; Government and Politics; Corporate Social Responsibility and Impact
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      Oberholzer-Gee, Felix, and Dennis Yao. "Strategies Beyond the Market." Harvard Business School Background Note 707-469, November 2006. (Revised December 2012.)
      • September 2006 (Revised April 2007)
      • Supplement

      Tim Keller at Katzenbach Partners LLC (B)

      By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
      Supplements the (A) case. The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and Keller's... View Details
      Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Consulting Industry
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      Groysberg, Boris, Christopher Marquis, and Ayesha Kanji. "Tim Keller at Katzenbach Partners LLC (B)." Harvard Business School Supplement 407-038, September 2006. (Revised April 2007.)
      • September 2006
      • Article

      The Speed of Learning in Noisy Games: Partial Reinforcement and the Sustainability of Cooperation

      By: Yoella Bereby-Meyer and Alvin E. Roth
      In an experiment, players ability to learn to cooperate in the repeated prisoners dilemma was substantially diminished when the payoffs were noisy, even though players could monitor one anothers past actions perfectly. In contrast, in one-time play against a succession... View Details
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      Bereby-Meyer, Yoella, and Alvin E. Roth. "The Speed of Learning in Noisy Games: Partial Reinforcement and the Sustainability of Cooperation." American Economic Review 96, no. 4 (September 2006): 1029–1042.
      • August 2006
      • Article

      What Negotiators Can Learn from Improv Comedy

      By: Michael A. Wheeler and Lakshmi Balachandra
      Keywords: Negotiation; Entertainment
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      Wheeler, Michael A., and Lakshmi Balachandra. "What Negotiators Can Learn from Improv Comedy." Negotiation 9, no. 8 (August 2006): 1–3.
      • 2006
      • Book

      Effective Management of Social Enterprises: Lessons from Businesses and Civil Society Organizations in Iberoamerica

      By: James E. Austin, Roberto Gutierrez, Enrique Ogliastri and Ezequiel Reficco
      Keywords: Management; Social Enterprise; Learning; Business Ventures; Organizations; Africa
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      Austin, James E., Roberto Gutierrez, Enrique Ogliastri, and Ezequiel Reficco. Effective Management of Social Enterprises: Lessons from Businesses and Civil Society Organizations in Iberoamerica. Cambridge, MA: Harvard University Press, 2006. (Social Enterprise Knowledge Network (SEKN), Editorial Committee.)
      • April 2006
      • Module Note

      Cross-Border Financial Opportunities

      By: Mihir A. Desai and Kathleen Luchs
      Describes the fifth module in the International Finance course at Harvard Business School. This module explores how segmented capital markets create financing opportunities for firms and the mechanisms that evolve to take advantage of those opportunities. The issues... View Details
      Keywords: Opportunities; Capital Markets; Decisions; International Finance; Motivation and Incentives; Taxation
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      Desai, Mihir A., and Kathleen Luchs. "Cross-Border Financial Opportunities." Harvard Business School Module Note 206-126, April 2006.
      • April 2006 (Revised October 2006)
      • Case

      Best Buy Co., Inc.: Customer-Centricity

      By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
      With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
      Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
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      Lal, Rajiv, Carin-Isabel Knoop, and Irina Tarsis. "Best Buy Co., Inc.: Customer-Centricity." Harvard Business School Case 506-055, April 2006. (Revised October 2006.)
      • June 2005
      • Tutorial

      Prematriculation Financial Accounting Tutorial/Module

      By: David F. Hawkins, Paul M. Healy and Ratna G. Sarkar
      The Financial Accounting course is an introduction to the fundamental concepts of financial accounting in a management context. The course describes the business activities for Global Grocer, a small retail franchise specializing in gourmet foods and specialty kitchen... View Details
      Keywords: Accounting; Performance; Financial Statements
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      "Prematriculation Financial Accounting Tutorial/Module." Harvard Business School Tutorial 105-708, June 2005.
      • June 2005
      • Article

      Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve

      By: M. D. Cannon and A. C. Edmondson
      Keywords: Failure; Learning; Organizations; Labor; Innovation and Invention; Performance Improvement
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      Cannon, M. D., and A. C. Edmondson. "Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve." Long Range Planning 38, no. 3 (June 2005): 299–319.
      • 2005
      • Chapter

      Learning from Women Who Make It Work: A Call for Dynamic Flexibility

      By: Spela Trefalt and Leslie Perlow
      Keywords: Gender
      Citation
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      Trefalt, Spela, and Leslie Perlow. "Learning from Women Who Make It Work: A Call for Dynamic Flexibility." In Qualitative Organizational Research: Best Papers from the Davis Conference on Qualitative Research, edited by K. Elsbach, 227–251. Greenwich, CT: Information Age Publishing (IAP), 2005.
      • 01 Feb 2005
      • Conference Presentation

      What the Titans Can Teach Us: Lessons from the Giants of Enterprise

      By: R. S. Tedlow
      Keywords: Teaching; Learning; Business History
      Citation
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      Tedlow, R. S. "What the Titans Can Teach Us: Lessons from the Giants of Enterprise." Paper presented at the Harvard Business School Association of Northern California Bay Area Regional Event, February 01, 2005.
      • Article

      Consequences of Financial Reporting Failure for Outside Directors: Evidence from Accounting Restatements and Audit Committee Members

      By: Suraj Srinivasan
      I use a sample of 409 companies that restated their earnings from 1997 to 2001 to examine penalties for outside directors, particularly audit committee members, when their companies experience accounting restatements. Penalties from lawsuits and Securities and Exchange... View Details
      Keywords: Outcome or Result; Business Earnings; Financial Statements; Lawsuits and Litigation; Labor; Markets; Financial Reporting; Accounting Audits; Cost; Reputation
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      Srinivasan, Suraj. "Consequences of Financial Reporting Failure for Outside Directors: Evidence from Accounting Restatements and Audit Committee Members." Journal of Accounting Research 43, no. 2 (May 2005): 291–334.
      • 2005
      • Conference Presentation

      Learning from Samples of Millions or More: Overcoming Organizational Barriers to Inferential Learning

      By: Ranjay Gulati
      Citation
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      Gulati, Ranjay. "Learning from Samples of Millions or More: Overcoming Organizational Barriers to Inferential Learning." Paper presented at the Academy of Management Annual Meeting, Honolulu, HI, 2005.
      • January 2005
      • Article

      The University and the Start-Up: Lessons from the Past Two Decades

      By: Josh Lerner
      Keywords: Higher Education; Learning
      Citation
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      Lerner, Josh. "The University and the Start-Up: Lessons from the Past Two Decades." Special Issue in Honor of Edwin Mansfield Journal of Technology Transfer 30 (January 2005): 49–56.
      • December 2004 (Revised April 2006)
      • Case

      Managing a Public Image: Kevin Knight

      By: Robin J. Ely and Ingrid Vargas
      Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an... View Details
      Keywords: Leadership; Ethnicity; Identity; Competency and Skills; Business Education
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      Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Kevin Knight." Harvard Business School Case 405-053, December 2004. (Revised April 2006.)
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