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Competitiveness 50 Years of Women in the MBA Program Centennial Publications HBS Magazine Business History Review Harvard Business Review HBS Working Knowledge Recruit Alumni Recruiting MBA Recruiting Summer Programs for Undergraduates... View Details
  • Web

Lifelong Learning - Alumni

he has led the successful turnaround of the Illinois-based multinational by calling on leadership lessons he gained from his family in Brazil. Re: Ranjay Gulati (Paul R. Lawrence MBA Class of 1942 Professor of Business Administration) 22386 05 Feb 2024 HBS Working... View Details
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

Companies need to have smart technicians who stay abreast of emerging digital threats and defenses, of course, but the technicians shouldn't be calling the shots. General managers need to take the lead in building processes that will... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • May 2014 (Revised March 2016)
  • Case

Health City Cayman Islands

By: Tarun Khanna and Budhaditya Gupta
Narayana Health (NH) had been successfully delivering affordable high quality tertiary care to the masses in India through its chain of hospitals for over a decade. To encourage the adoption of the NH affordable care delivery model worldwide, Dr. Shetty, Chairman of... View Details
Keywords: Healthcare; Emerging Economies; Innovation; India; Institutions; Pricing; Replication; Strategy; Narayana Health; Ascension; Health City Cayman Islands; Dr. Devi Shetty; International Business; Health Care and Treatment; Innovation Strategy; Innovation and Management; Disruptive Innovation; Cross-Cultural and Cross-Border Issues; Global Strategy; Knowledge Use and Leverage; Management Practices and Processes; Growth Management; Growth and Development Strategy; Market Entry and Exit; Adaptation; Adoption; India; Cayman Islands
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Khanna, Tarun, and Budhaditya Gupta. "Health City Cayman Islands." Harvard Business School Case 714-510, May 2014. (Revised March 2016.)

    The Founders and Finance

    In 1776 the United States government started out on a shoestring and quickly went bankrupt fighting its War of Independence against Britain. At the war’s end, the national government owed tremendous sums to foreign creditors and its own citizens. But lacking... View Details

    • April 2009 (Revised November 2012)
    • Case

    Sermo, Inc.

    By: Thomas R. Eisenmann and Lars Peter Christian Nielsen
    Sermo operates the leading online professional network for physicians in the United States. Doctors use Sermo free of charge to post surveys regarding diagnostic and treatment concerns and to discuss these concerns, as well as challenges with managing their practices.... View Details
    Keywords: Entrepreneurship; Health Care and Treatment; Knowledge Sharing; Two-Sided Platforms; Conflict and Resolution; Social and Collaborative Networks; United States
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    Eisenmann, Thomas R., and Lars Peter Christian Nielsen. "Sermo, Inc." Harvard Business School Case 809-142, April 2009. (Revised November 2012.)
    • 05 Jul 2023
    • HBS Case

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    insights gleaned from teaching his MBA course, Leadership: Execution and Action Planning (LEAP), and from classroom observations of mid-career managers in executive education. Over the past decade, Raffaelli has asked hundreds of students... View Details
    Keywords: by Ben Rand
    • 14 Dec 2021
    • Op-Ed

    To Change Your Company's Culture, Don't Start by Trying to Change the Culture

    performance management systems." Pain is part of the cost of successful knee surgery, but that doesn’t mean banging someone on the knee with a hammer is successful knee surgery. Culture is how a group does the things it does. It changes... View Details
    Keywords: by Michael Beer
    • 12 Mar 2024
    • Research & Ideas

    Publish or Perish: What the Research Says About Productivity in Academia

    the Next World Leaders in Higher Ed Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: AdobeStock/Lightfield Studios View Details
    Keywords: by Ben Rand; Education
    • Working Paper

    Shifting Work Patterns with Generative AI

    By: Eleanor W. Dillon, Sonia Jaffe, Nicole Immorlica and Christopher T. Stanton
    We present evidence on how generative AI changes the work patterns of knowledge workers using data from a 6-month-long, cross-industry, randomized field experiment. Half of the 7,137 workers in the study received access to a generative AI tool integrated into the... View Details
    Keywords: AI and Machine Learning; Behavior; Time Management
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    Dillon, Eleanor W., Sonia Jaffe, Nicole Immorlica, and Christopher T. Stanton. "Shifting Work Patterns with Generative AI." NBER Working Paper Series, No. 33795, May 2025. (Conditionally Accepted at American Economic Review: Insights .)
    • 06 Nov 2023
    • Research & Ideas

    Did You Hear What I Said? How to Listen Better

    important for managers to remember at a time when many are struggling to retain workers. “There’s so much work showing that when employees are heard at work, they are going to flourish and thrive,” Collins says. “They experience greater... View Details
    Keywords: by Michael Blanding
    • 09 Apr 2024
    • Book

    Why Work Rituals Bring Teams Together and Create More Meaning

    anyway? Bringing rituals into the workplace may feel awkward, Norton says—especially when employees balk at the “trust falls” and other “teambuilding exercises” that managers impose upon them. But the truth is, research shows that such... View Details
    Keywords: by Michael Blanding
    • 31 Jul 2015
    • Blog Post

    Transitioning From the Military to Business School

    Back in 2009 David Ulrey became a West Point graduate – five years later he made the move to Boston and joined the Class of 2016 at HBS. In the years before coming to business school, David was commissioned as a Financial Management... View Details
    • November 2006 (Revised May 2007)
    • Case

    Hewlett-Packard Company: The War Within

    By: Krishna G. Palepu, Jay W. Lorsch, Carin-Isabel Knoop and Eliot Sherman
    In September 2006 it was revealed that the Hewlett-Packard Company (HP) had been carrying out an extended investigation of its own employees, board members, and journalists outside the company. The investigation was launched in response to a series of leaks to the... View Details
    Keywords: Problems and Challenges; Employee Relationship Management; Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Corporate Social Responsibility and Impact; Communication Technology; Conflict and Resolution; Newspapers; Computer Industry; Information Technology Industry
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    Palepu, Krishna G., Jay W. Lorsch, Carin-Isabel Knoop, and Eliot Sherman. "Hewlett-Packard Company: The War Within." Harvard Business School Case 107-030, November 2006. (Revised May 2007.)
    • 18 Dec 2006
    • Lessons from the Classroom

    Grooming Next-Generation Leaders

    term," says Narayandas, the James J. Hill Professor of Business Administration and Chair of the Program for Leadership Development. "Are you managing yourself, are you managing upwards or the... View Details
    Keywords: by Martha Lagace
    • April 2008
    • Tutorial

    Finance: An Introductory Online Course

    By: Timothy A. Luehrman, Brenda W. Chia and Michelle Rendall
    The Finance Online Course provides a fundamental understanding of the principles, analytical tools, and knowledge needed to make good investment and financing decisions. The course introduces students to finance ratios, forecasting methods, capital structure theory,... View Details
    Keywords: Financial Management; Forecasting and Prediction; Investment; Corporate Finance
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    "Finance: An Introductory Online Course." Harvard Business School Tutorial 208-719, April 2008.
    • 2016
    • Working Paper

    Innovating in Science and Engineering or 'Cashing In' on Wall Street? Evidence on Elite STEM Talent

    By: Pian Shu
    Using data on MIT bachelor's graduates from 1994 to 2012, this paper empirically examines the extent to which the inflow of elite talent into the financial industry affects the supply of innovators in science and engineering (S&E). I first show that finance does not... View Details
    Keywords: Higher Education; Engineering; Personal Development and Career; Science; Finance
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    Shu, Pian. "Innovating in Science and Engineering or 'Cashing In' on Wall Street? Evidence on Elite STEM Talent." Harvard Business School Working Paper, No. 16-067, December 2015. (Revised November 2016.)
    • September 2004 (Revised December 2004)
    • Case

    Metso Paper: Globalization of Finnish Metal Workshops

    By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen
    Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a... View Details
    Keywords: Production; Customer Value and Value Chain; Information Technology; Corporate Strategy; Knowledge Management; Machinery and Machining; Expansion; Service Delivery; Manufacturing Industry; Pulp and Paper Industry; Finland
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    Applegate, Lynda M., Marikka Heikkila, and Kalle Lyytinen. "Metso Paper: Globalization of Finnish Metal Workshops." Harvard Business School Case 805-057, September 2004. (Revised December 2004.)
    • 01 Feb 2001
    • News

    What Makes a Good Leader

    Is it the ability to navigate in the choppy waters of change? Do leaders see the hidden opportunity in every setback? Is there really any such thing as a "born leader"? Five HBS faculty and some prominent alumni offer their perspectives on an increasingly essential... View Details
    Keywords: Management
    • 26 Apr 2024
    • HBS Case

    Deion Sanders' Prime Lessons for Leading a Team to Victory

    subordinates feels micromanaged, which is bizarre.” It’s a leadership approach focused on self-discipline and personal accountability, one that might be considered refreshing in a business world often bogged down by managers who... View Details
    Keywords: by Avery Forman; Sports
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