Job Performance - Publications - Faculty & Research

Profile

Malcolm Little

funds collapsed. "I watched waves of lay-offs as the company tried to right itself. Even the best performers were vulnerable. But I noticed that an MBA provided some job security." A time to look... View Details

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Systems for Scaling Ventures (SSV) - Course Catalog

adapting to new and changing circumstances. Course Content a. Formalizing management systems to support growth . You will learn about why, when, and how ventures start to formalize management systems—for example, developing operating budgets and determining different... View Details

08 Jan 2001
Research & Ideas

Can Japan Compete? [Part Two]

companies are already starting to find ways to combine incentives for performance with measures to create more loyalty and employee affiliation with the company. Japanese companies created a very extreme version of such affiliation. The... View Details

Keywords: by Martha Lagace & Hilah Geer

01 Dec 2011
News

Making the Case for Leadership

microscope by thousands of HBS students, tell it like it was and relate what they’ve learned and what they believe about being a leader. Toby Johnson Putting Her People First Whether leading in military or civilian life (bottom, at Frito-Lay), Johnson says, “If you do... View Details

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Lucky Ones Coffee: Employing People with Disabilities | Information Technology

Featured Case Lucky Ones Coffee: Employing People with Disabilities Katie Holyfield and Taylor Matkins founded the The Lucky Ones Coffee in 2017 with a mission to create jobs in Park City, Utah for people with intellectual and... View Details

01 Oct 1996
News

Creating Miracles — Charles A. Coverdale (MBA 1971)

'76), have developed an astounding array of community outreach services -- from elaborate food pantries to job assistance programs; from tutoring, mentoring, and counseling services for children and young mothers to retirement planning... View Details

Keywords: Marguerite Rigoglioso

01 Feb 2000
News

William Jones: Builder with a Mission

to incorporate all these needs into "an urban village," which would also include a library, a Head Start facility, a swimming and tennis center, a performing arts annex, and a community services center. "All of a sudden the whole thing... View Details

Keywords: Thomas Frick

01 Sep 2004
News

Tracking a Turnaround

insurance payments. As if this challenge weren’t enough, the CEO then agrees to meet with outsiders during his first six months on the job to answer questions about his performance in a series of videotaped... View Details

Keywords: Julia Hanna; Hospitals; Health, Social Assistance; Management of Companies and Enterprises; Management

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

proposed that "the board could tie the CEO's exit package with the grooming of a successor." B.V. Krishnamurthy said that "the ultimate solution may be similar to the job rotation concept of the Japanese companies in their... View Details

Keywords: Re: James L. Heskett

19 May 2008
Research & Ideas

Connecting School Ties and Stock Recommendations

Social networks matter for more than just efficient Internet communication. They're also crucial for the strong performance of stock recommendations by analysts, according to researchers at Harvard Business School and the University of... View Details

Keywords: by Martha Lagace; Financial Services

01 Dec 2008
News

A U.S. Turnaround?

them in their native countries. Today, America is the leader in only five product areas: computer hardware, software, biotechnology, aerospace, and entertainment. That is not enough to provide job opportunities for a country of 300... View Details

Keywords: Byron Wien; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

10 Mar 2021
News

Next Normal

evidence for the many benefits of remote work—wider geographical reach into different markets, more autonomy over one’s office set up, and the list goes on—studies also make very clear that remote workers’ feelings of professional isolation lead to reduced View Details

10 Nov 2015
First Look

November 10, 2015

Typically, this performance is thought to be a characteristic of the firm, not the CEO who happens to run the firm. In contrast to this conventional wisdom, we find that equity issues depend on changes in Q and returns to a greater extent... View Details

Keywords: Sean Silverthorne

20 Jul 2017
News

Pushing the Next Generation Forward

Photos by Chris Taggart “Some of the students I mentor, when they see a young guy in a leadership position who went to Harvard and worked on Wall Street, they assume I come from privilege,” says Kwame Owusu-Kesse (AB 2006, MBA/MPP 2012). “One of the best parts of my... View Details

Keywords: Deborah Blagg

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

access to the top jobs. In the tournament for whites, contenders are sorted early on, and only those deemed most promising proceed to future competition. In the tournament for minorities, the screening process for the best jobs occurs... View Details

Keywords: by David A. Thomas

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

admirable job of separating out the bad apples. However, assigning them the job of 'first line of defense' reminds me of expecting the cavalry to defend against a blitzkrieg." It is admittedly difficult... View Details

Keywords: by James Heskett

29 Apr 2002
Research & Ideas

Star Power! How to Win in Professional Services

this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful View Details

Keywords: by Jay W. Lorsch & Thomas J. Tierney

Profile

Jamal Motlagh

had, Jamal went to Microsoft as a junior sales associate. "Selling is my focus," says Jamal. "Microsoft promised me a full sales position when I reached its performance targets." Jamal reached them in just one year.... View Details

01 Dec 2003
News

Alumni Author: Thomas H. Fischgrund (MBA ’80)

“Parent” is the job title that Tom Fischgrund (MBA ’80) feels most at home with. He is also the author and editor of several books and president of Management Recruiters of Atlanta Perimeter Center. The father of three children,... View Details

Keywords: SATs; Educational Support Services; Educational Services

08 Apr 2014
First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial View Details