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  • All HBS Web  (31,602)
    • People  (77)
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    • Research  (19,756)
    • Events  (160)
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  • Article

Sales Managers Must Manage

By: Frank V. Cespedes
A common complaint from C-level executives about their sales colleagues concerns the latter’s ability to manage, not sell. Nearly every firm has examples of successful salespeople who are poor managers because they persist in their behaviors as reps rather than... View Details
Keywords: Sales; Management Skills
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Cespedes, Frank V. "Sales Managers Must Manage." Top Sales Magazine (February 2019).
  • March 2022
  • Case

Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'

By: Derek van Bever, Rory McDonald and Anibha Singh
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van Bever, Derek, Rory McDonald, and Anibha Singh. "Managing Innovation at Atrium Health: 'Never Let a Good Crisis Go To Waste'." Harvard Business School Case 322-049, March 2022.
  • 18 Mar 2015
  • News

Innovation and the Myth of the ‘Aha!’ Moment

  • January 2015 (Revised January 2017)
  • Case

Curriculum Associates: Turning the Page from Tradition to Innovation

By: John J-H Kim and Christine S. An
Set in Fall 2014, the traditional textbook publishing industry is being transformed by technological innovations and new student achievement standards. This case chronicles how Rob Waldron, CEO, and his team bring Curriculum Associates (CA), a traditional supplemental... View Details
Keywords: Education Technology; SaaS; Turnaround; Textbook Publishing; Innovation; Sales Cycle; HR Strategy; Privately-funded Businesses; Sustainable Growth; Product Development Strategy; Organizational Change and Adaptation; Technological Innovation; Competitive Advantage; Publishing Industry
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Kim, John J-H, and Christine S. An. "Curriculum Associates: Turning the Page from Tradition to Innovation." Harvard Business School Case 315-053, January 2015. (Revised January 2017.)
  • March 2021
  • Article

Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care

By: Maximilian J. Pany, Lucy Chen, Bethany Sheridan and Robert S. Huckman
Scope-of-practice regulations, including prescribing limits and supervision requirements, may influence the propensity of providers to form care teams. Therefore, policy makers need to understand the effect of both team-based care and provider type on clinical... View Details
Keywords: Disease Management; Team-based Care; Health Care and Treatment; Groups and Teams; Performance
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Pany, Maximilian J., Lucy Chen, Bethany Sheridan, and Robert S. Huckman. "Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care." Health Affairs 40, no. 3 (March 2021): 435–444.
  • Research Summary

Identity Work, Itinerant Careers, and Management Education

I investigate how and where individuals develop, revise and consolidate identity narratives that afford them some degree of self-esteem, a sense of direction and purpose, and social legitimacy, in the context of careers that feature discontinuities, mobility and... View Details

  • Teaching Interest

Advanced Management Program

By: Michael L. Tushman

Market volatility and disruptive innovation are changing the way companies compete in every industry—and increasing the demand for business leaders who can manage globally in the age of digital transformation. Whether you are looking to move up to the executive... View Details

  • 9 AM – 10 AM EST, 28 Feb 2017
  • Webinars: Trending@HBS

A Strategy for Leading Innovation

Creating a new business and optimizing an existing one are two fundamentally different management challenges. How can leaders meet the performance requirements of an existing business--one that is still thriving--while dramatically reinventing it? Govindarajan expands... View Details
  • Teaching Interest

Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)

By: William R. Kerr
Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core... View Details
  • September 2011 (Revised October 2014)
  • Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron
In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details
Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry
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Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)." Harvard Business School Case 412-036, September 2011. (Revised October 2014.)
  • December 1997 (Revised January 1998)
  • Exercise

COO and Country Manager Job Selection Exercise

By: Hugo Uyterhoeven
From seven candidates, students must choose two who are most qualified for the COO position at an entrepreneurial Danish multinational organization, and two who are the best choices for country manager in Vietnam for the company. View Details
Keywords: Selection and Staffing; Experience and Expertise; Multinational Firms and Management
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Uyterhoeven, Hugo. "COO and Country Manager Job Selection Exercise." Harvard Business School Exercise 398-079, December 1997. (Revised January 1998.)
  • 30 Jun 2016
  • Working Paper Summaries

The Dyadic Ties of Managers and Financial Analysts and Their Externality on a Firm's Information Environment

Keywords: by Zengquan Li, T.J. Wong, and Gwen Yu; Financial Services
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

Would-be innovators know that one of their biggest challenges is systematically identifying the innovations with the greatest likelihood of creating disruptive growth. Pick the wrong one, View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 2024
  • Working Paper

The Value of AI Innovations

By: Wilbur Xinyuan Chen, Terrence Tianshuo Shi and Suraj Srinivasan
We study the value of AI innovations as it diffuses across general and application sectors, using the United States Patent and Trademark Office’s (USPTO) AI patent dataset. Investors value these innovations more than others, as AI patents exhibit a 9% value premium,... View Details
Keywords: AI and Machine Learning; Valuation; Technological Innovation; Open Source Distribution; Patents; Policy; Knowledge Sharing; Technology Industry
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Chen, Wilbur Xinyuan, Terrence Tianshuo Shi, and Suraj Srinivasan. "The Value of AI Innovations." Harvard Business School Working Paper, No. 24-069, May 2024.
  • December 2016 (Revised January 2017)
  • Supplement

Colombia: the National System for Competitiveness and Innovation

By: Laura Alfaro and Haviland Sheldahl-Thomason
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Alfaro, Laura, and Haviland Sheldahl-Thomason. "Colombia: the National System for Competitiveness and Innovation." Harvard Business School Supplement 717-031, December 2016. (Revised January 2017.)
  • 07 Nov 2017
  • News

Best Business Books 2017: Innovation

  • June 1991 (Revised April 1995)
  • Background Note

Mass Production and the Beginnings of Scientific Management

Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts), and relates the beginnings of modern factory management to the needs and opportunities created by the new technology.... View Details
Keywords: Technology; Change Management; Production; Manufacturing Industry; Industrial Products Industry
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McCraw, Thomas K. "Mass Production and the Beginnings of Scientific Management." Harvard Business School Background Note 391-255, June 1991. (Revised April 1995.)
  • April 2019
  • Supplement

Innovation and Business in Emerging Markets: Anil Jain

By: G. Jones, Tarun Khanna and Nataliya Langbird Wright
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Jones, G., Tarun Khanna, and Nataliya Langbird Wright. "Innovation and Business in Emerging Markets: Anil Jain." Harvard Business School Multimedia/Video Supplement 319-716, April 2019.
  • April 2019
  • Supplement

Innovation and Business in Emerging Markets: James Mwangi

By: G. Jones, Tarun Khanna and Nataliya Langbird Wright
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Jones, G., Tarun Khanna, and Nataliya Langbird Wright. "Innovation and Business in Emerging Markets: James Mwangi." Harvard Business School Multimedia/Video Supplement 319-710, April 2019.
  • April 2019
  • Supplement

Innovation and Business in Emerging Markets: Mo Ibrahim

By: G. Jones, Tarun Khanna and Nataliya Langbird Wright
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Jones, G., Tarun Khanna, and Nataliya Langbird Wright. "Innovation and Business in Emerging Markets: Mo Ibrahim." Harvard Business School Multimedia/Video Supplement 319-709, April 2019.
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