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  • 19 Mar 2021
  • Video

Managing Diversity: The Tulsa Massacre and the Call for Reparations Case Discussion

  • Research Summary

Managing the Operating Role of Customers

By: Frances X. Frei
Customers in operating roles introduce considerable variability into the production environment including differences in the demands they impose on the environment and the unpredictability of those demands. When customers are the source of production variability, the... View Details
  • September 1992 (Revised August 2004)
  • Supplement

Martin Marietta: Managing Corporate Ethics (C2)

By: Lynn S. Paine
A jury must decide whether an employee, discharged for misusing company time and filling out false time cards for work on U.S. government contracts, has been wrongfully terminated. Designed to show how the human resource manager's perspective on employee discipline... View Details
Keywords: Ethics; Governance Compliance; Policy; Resignation and Termination; Perspective
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  • 29 May 2024
  • News

Harvard Business School and Harvard Medical School MD/MBA Program Celebrates Two Decades of Integrated Leadership in Medicine and Management

  • August 2024
  • Case

The Walt Disney Company: Management Guidance

By: Joseph Pacelli and James Weber
In November 2023, financial analyst Aurora Fee was forecasting The Walt Disney Company’s earnings and stock price, with the goal of providing an investment recommendation to her clients. Disney, one of the world’s largest media and entertainment companies, had just... View Details
Keywords: Valuation; Accounting; Investment; Communication; Forecasting and Prediction; Business Earnings; Growth and Development Strategy; Entertainment and Recreation Industry; Entertainment and Recreation Industry; United States
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  • November 2007 (Revised August 2014)
  • Case

D2Hawkeye: Growing the Medical IT Enterprise

By: Robert F. Higgins, Rosie O'Donnell, Sophie LaMontagne and Brent Kazan
In mid-March 2007, Chris Kryder sat in his office and thought about how to best finance his company's growth. Over the previous five years as founder and CEO of D2Hawkeye, a Waltham, Massachusetts-based healthcare analytics company, Kryder had grown the firm from a... View Details
Keywords: Strategy Development; Strategic Positioning; Strategic Vision; Venture Capital; Small Business; Investment; Growth Management; Expansion; Business Growth and Maturation; Decision Choices and Conditions; Financing and Loans; Business Startups; Financial Strategy; Business Strategy; Service Industry; Health Industry; Waltham
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  • November 1998 (Revised July 1999)
  • Case

Merrill Lynch's Acquisition of Mercury Asset Management

By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

explicitly and with intent. The implication for leaders: overcommunicate, and over-reinforce boundaries and expectations. While organizational View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 22 Feb 2016
  • News

Every Company Needs a Growth Manager

  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

a company for doing the best job they can and succeed?” Others argued that market definition is changing in ways that render United States anti-trust policy outdated in an increasingly global economy. As... View Details
Keywords: by James Heskett; Technology; Web Services
  • 25 Mar 2018
  • News

Modernizing Infrastructure Management

In this interview, Joseph Heieck (MBA 2014), CEO and President of gWorks, describes how his company makes it easier for municipalities to track their infrastructure needs—and stay resilient. “I was in the... View Details
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

But the ascendancy of agency theory—the idea that shareholders are owners of the corporation and managers their agents in a quest to maximize shareholder value—need not be one of them. Agency theory will not... View Details
Keywords: by James Heskett
  • April 2023 (Revised September 2023)
  • Case

Levels: The Remote, Asynchronous, Deep Work Management System

By: Joseph B. Fuller and George Gonzalez
Levels is a highly innovative startup in the health care space. They intend to revolutionize health by linking behavior—eating, exercise, sleeping, etc.—to changes in metabolism. They believe metabolic health can be managed through careful monitoring of changes in... View Details
Keywords: Applications and Software; Business Startups; Organizational Culture; Management Style; Technology Industry; United States
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  • August 1996 (Revised October 1996)
  • Case

Howard, Shea & Chan Asset Management (A)

By: Benson P. Shapiro
A medium-sized investment management firm is attempting to decide whether to try to grow, and if so, how. It is a complicated decision because the managing partner and her colleagues have significantly different views. This case provides the background on the industry,... View Details
Keywords: Partners and Partnerships; Decision Making; Sales; Growth and Development Strategy; Financial Services Industry
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  • 01 Apr 1997
  • News

Managing a Master

Luther King, Jr. The music is superb and the evening unforgettable. It is another in a series of triumphs for an artist who seems destined to become a legend. Edward C. Arrendell (MBA '80), a Boston-based... View Details
Keywords: Jeff Lazar
  • Fast Answer

Managing Global Operations

> Editor's choice to begin a search. The CEIC's current country economy snapshot is also a good starting point.  Also includes company, and industry information from sources for emerging markets in Africa, Asia,... View Details
  • December 2019
  • Supplement

Mãe Terra and Unilever (B)

By: Lynn S. Paine, Ruth Costas and Mariana Cal
Unilever is making strides to integrate the operations of Mãe Terra—one of Brazil's leading brands for packaged organic foods—into its own structures, after acquiring the company in 2017. Mãe Terra’s CEO, Alexandre Borges, must decide whether to implement his original... View Details
Keywords: Brand Management; Sustainability; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Corporate Governance; Governing and Advisory Boards; Environmental Sustainability; Organizational Culture; Food and Beverage Industry; Agriculture and Agribusiness Industry; Brazil; Latin America
Related

    Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management

    Top management structures in large US firms have changed significantly since the mid-1980s. While the size of the executive team—the group of managers reporting directly to the CEO—doubled during this period, this growth was driven primarily by an... View Details

    • 22 Apr 2002
    • Lessons from the Classroom

    Entrepreneurship: It Can Be Taught

    going to work, but you can certainly look at a lot of deals and say, "Even if everything went right, it still wouldn't be worth doing. Q: What was the rationale for introducing The Entrepreneurial View Details
    Keywords: by Staff
    • 29 Aug 2018
    • What Do You Think?

    What Should Harley-Davidson’s Management Do?

    million stock buyback. Then, in January 2018, Harley-Davidson’s management announced plans to close its Kansas City plant, putting 800 workers out of work and moving 450 of... View Details
    Keywords: by James Heskett; Auto