Hiring - Publications - Faculty & Research

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

jobs and others will follow, perhaps losing some people hired during the past few years. Companies will look to shore up spending, perhaps investing less in diversity and inclusion. It could be a precarious time. Leaders, you will be in a... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers... View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

providing a basic service for free and paid subscriptions to an advanced version. By 2019, Slack had 88,000 paying customers and 10 million daily users. The company hired its first sales teams to recruit large corporations. Microsoft... View Details

Keywords: by Lane Lambert; Information Technology; Technology

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

10 May 2012
Working Paper Summaries

The Flattened Firm—Not as Advertised

Keywords: by Julie Wulf

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

Apple. Amelio had attempted to negotiate a similar arrangement with Gates and had failed. Second, Steve was able to endow the work of others with meaning as no one else at Apple could. Fred Anderson, who was hired as chief financial... View Details

Keywords: by Dina Gerdeman

13 Nov 2017
Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

Source: iStock If you’re stressed out because it feels like there are never enough hours in the day, here’s a solution: hire a housecleaner, order takeout, and pay the kid next door to mow the lawn. In other words, buy yourself more free... View Details

Keywords: by Dina Gerdeman

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

the thinking on this idea of neurodiversity; that we do better when we mix people who think differently or are wired a bit differently.” Social difficulties are one of the hallmarks of ASD, making it hard for those with ASD to make it through a traditional View Details

Keywords: by Roberta Holland; Technology

19 Apr 2004
Research & Ideas

Birth of the American Salesman

economic system. But what made the U.S. unique was the scale of American firms that were founded in the late nineteenth and early twentieth centuries. These massive manufacturing concerns, which produced tremendous numbers of business machines, appliances, and cars,... View Details

Keywords: by Laura Linard

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

and disruptive opportunities; the "schools of experience" theory informs hiring decisions. 4. Don't try to change your customers—help them. Faulty market segmentation schemes help to explain the stunningly high rate of failure... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

09 Apr 2024
Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details

Keywords: by Glen Justice

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

sustainable outcomes to the benefit of shareholders." However, Gary Johnson cautions that "Because excitement is so critical to success, pay for performance value can be diminished the longer the time delay for receiving performance pay." Xu Jian... View Details

Keywords: by Jim Heskett

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

a work-from-home regime to WFA. Beyond improved productivity (under some conditions), WFA might enable companies to hire beyond their local labor markets and reduce real estate and utilities costs. As companies grapple with workers... View Details

Keywords: by Kristen Senz

29 Jul 2022
Research & Ideas

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

reading from the Working Knowledge Archives It Pays to Hire Women in Countries That Won’t Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/sanjeri View Details

Keywords: by Kristen Senz

18 Sep 2012
First Look

First Look: September 18

PublicationsSidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan Authors:Francesca Gino Publication:Harvard Business Review Press, forthcoming Abstract You may not realize it but simple, irrelevant factors can have profound consequences on... View Details

Keywords: Sean Silverthorne

February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Citation

Educators

Purchase

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

reshoot scenes in All the Money in the World after star Kevin Spacey was in essence fired following accusations of previous sexual misconduct. Christopher Plummer was hired to replace Spacey and reshoot scenes with co-stars Mark Wahlberg... View Details

Keywords: by James Heskett; Financial Services

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

on; beginning an intervention with the offender early on; providing an opportunity for attitude improvement, possibly with the engagement of a counselor or coach; and then terminating in a timely fashion the employee who is unable to change. Of course, the best course... View Details

Keywords: by James Heskett

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability to identify with and... View Details

Keywords: by by Jim Heskett

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

counselor at law, not a hired gun. Third, the organization must encourage the free flow of legal and business information to and from managers and lawyers so the lawyers understand the context in which a decision is being made and the... View Details

Keywords: by Sean Silverthorne; Legal Services

Publications