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Show Results For
- All HBS Web
(2,022)
- People (3)
- News (745)
- Research (1,052)
- Events (3)
- Multimedia (5)
- Faculty Publications (212)
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
going dark, fearful of offending or of being accused of taking advantage of an unfortunate situation for corporate gain. According to estimates from a March 2020 survey of marketers conducted by the Interactive Advertising Bureau, nearly... View Details
Keywords: by Jill Avery and Richard Edelman
- 13 May 2014
- Op-Ed
The Alibaba Effect
both raise and burn cash. Its only asset was Mr. Ma, its charismatic and dynamic founder. After we wrote our first case study about the company in 2000, we were afraid it would go bankrupt before we could teach the case for the first... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
tend to have a really nice quality perception, it also helped improve our overall quality scores. So, it really was the trifecta in terms of overall performance. Morrell: So this pilot process begins in the San Diego market. Did you go on... View Details
- 04 Aug 2014
- Op-Ed
Why Small-Business Lending Is Not Recovering
Assessing creditworthiness of small businesses can be difficult due to information asymmetry. Little, if any, public information exists about the performance of most small businesses because they rarely issue publicly traded equity or... View Details
- 12 Oct 2017
- News
Fighting Poverty One Neighborhood at a Time
the decision to deepen his commitment to serving others by enrolling in a seminary program at Emory University’s Candler School of Theology. “I’d been thinking about it for a long time,” he reflects. “I had been feeling led on this path for most of my life, but... View Details
Keywords: Deborah Blagg
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
illness in June 2006 at the age of 81, the Bulletin's Class Notes were flooded with dozens of tributes from alumni who recalled his passion and commitment in the classroom and his lasting influence on their careers. "I was clueless View Details
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
of public revenues. I'd be happy to have a debate about whether it's healthier for families to play the lottery or to save in lottery-linked savings programs. In one case, the losers have worthless bits of paper; in the other, they have... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
No one can be an effective leader in a crisis by attempting to go it alone. Leaders must be the first to recognize this reality and plan accordingly." The seven leadership lessons include: Face reality, starting with yourself. Don't... View Details
Keywords: by Martha Lagace
- 28 Mar 2017
- First Look
First Look at New Research, March 28
BATNA?” reflect misconceptions. Although savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. This article offers robust correctives to these misimpressions and relates these to three... View Details
Keywords: Sean Silverthorne
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
history. Could it continue to go solo? Or would an acquisition by a complementary video game maker like Activision be the best choice for King to continue to thrive? The clock was ticking, but Zacconi knew that whatever the final... View Details
Keywords: Sean Silverthorne
- 08 Mar 2021
- Blog Post
International Women's Day Featured Stories
and work with my team to help where we can. I have tried to stay motivated and to be thankful, even when things did not look so bright. I must confess that last year I felt all sort of emotions: I was scared, nervous, worried and even upset at some point. I did not... View Details
- 01 Dec 2009
- News
One Man Crime Wave
newspaper column, he wrote, “No matter how much feeling of public obligation the executive staff of any corporation might possess, the corporate entity is involved in maximizing short and long run profit .The old yardstick is deadly but... View Details
- 05 Sep 2006
- Working Paper Summaries
International Financial Integration and Entrepreneurship
Keywords: by Laura Alfaro & Andrew Charlton
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
this tool to optimize impact and financial performance going forward. This case was designed to be taught alongside Root Capital’s Efficient Impact Frontier Simulation exercise. Purchase this... View Details
Keywords: Dina Gerdeman
- 22 Nov 2016
- First Look
November 22, 2016
way and that these could possibly affect OPET’s loyalty program, in which the company had invested heavily. How should Guler go about revising OPET’s marketing strategy so as to keep up with and possibly foresee further regulatory... View Details
Keywords: Sean Silverthorne
- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
being the real culprit. While social networks claim to be enabling great social causes, users are starting to understand they're being milked indirectly for money. There's a sense of betrayal, a feeling that "you didn't tell me what you were View Details
- 07 Nov 2011
- Working Paper Summaries
Investment Cycles and Startup Innovation
Keywords: by Ramana Nanda & Matthew Rhodes-Kropf
- 22 Sep 2014
- Op-Ed
Online Banks Fill Funding Needs for Small Business
(Editor's note: This is the last in a series of four articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.) Banks are the principal source of outside capital for... View Details
- 04 Dec 2006
- Research & Ideas
The Money Connection—Understanding VC Networks
Most of us have experienced the power of networks. There's the job found through a friend's sister's boyfriend, or the lifelong partner met through a neighbor's cousin. But how do networks play into business—particularly the relationship-rich industry of venture... View Details
- 03 Jan 2017
- First Look
January 3, 2017
to standardize their products and helped establish brand identities through consistent appearance. By 1938, food dyes had achieved such widespread use, and had raised such public concern, that the federal government amended the 1906 Pure... View Details
Keywords: Carmen Nobel