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    Customers As Innovators: A New Way to Create Value

    Product R&D at many companies is a major bottleneck. The difficulty is that fully understanding the needs of just a single customer can be an inexact and costly process--to say nothing of the needs of all customers or even groups of them. In the course of... View Details
    • Web

    2023 Reunion Presentations - Alumni

    companies like Amazon and Booking.com, and address some fundamental questions. He’ll also explain how these and other organizations have discovered that experimentation provides considerable competitive advantages. What Really Matters in... View Details
    • 2011
    • Teaching Note

    Juner New Materials: On the Road to IPO (TN)

    By: F. Warren McFarlan, Donglin Xia, Ning Jia and Ziqian Zhao
    Juner New Materials (Juner) is a private China-based company that develops, produces, and distributes modified plastic compounds. Founded in 1995 by female serial entrepreneur Xiaomin Chen, Juner has exhibited strong performance and growth potential in the past fifteen... View Details
    Keywords: Emerging Markets; Entrepreneurship; Financial Statements; IPO; Valuation; Women Executives; China; Plastics; China
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    • 2011
    • Article

    How Do Networks Matter? The Performance Effects of Interorganizational Networks

    By: Ranjay Gulati, D. Lavie and Ravi Madhavin
    A growing body of research suggests that an organization's ties to other organizations furnish resources that bestow various benefits. Scholars have proposed different perspectives on how such networks of ties shape organizational behavior and performance outcomes, but... View Details
    Keywords: Management Systems; Organizational Design; Performance; Performance Effectiveness; Networks; Partners and Partnerships; Research; Perspective; Value
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    • December 2008
    • Article

    Style Investing and Institutional Investors

    By: Kenneth A. Froot and Melvyn Teo
    This paper explores institutional investors' trades in stocks grouped by style and the relationship of these trades with equity market returns. It aggregates transactions drawn from a large universe of approximately $6 trillion of institutional funds. To analyze style... View Details
    Keywords: Forecasting and Prediction; Behavioral Finance; Stocks; Investment Return; Market Transactions; Performance Expectations; Personal Characteristics; Financial Services Industry
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    • Web

    Leadership Initiative - Leadership

    Planning at Walt Disney Animation Studios. In this highly creative environment, she supported the studio through a fundamental digital transformation process while supporting continued business growth and innovation. In 2018, Ann became a... View Details
    • Web

    Financial Accounting Online Course | HBS Online

    This course is part of the Finance & Accounting track. Introduction to Financial Accounting ENROLL NOW No application needed for our certificate programs. Start your journey today! Financial Accounting $1,850 Next 8-week session starts September 3rd Enroll Now In this... View Details
    • Portrait Project

    Emma Beck

    shaped my fundamental belief about people – if everyone could choose, they’d wake up and choose to be their best. But not everyone gets that choice, often because of their mental health. Propelled by this belief, I’m building a company... View Details
    • Web

    Business & Environment - Faculty & Research

    strategy, leadership, and financial performance. In fact, he was calling for fundamental change: replacing the CEO, CFO, and board chair; changing the firm’s capital allocation strategy; and focusing more attention on customers and... View Details
    • 04 Sep 2001
    • Research & Ideas

    Governing the Family-Run Business

    of its three companies; the family is making a real attempt to become more supportive and cooperative. The improved governance system was at the heart of both gains. Good governance contributes three fundamental ingredients for family... View Details
    • 02 Mar 2007
    • What Do You Think?

    What Is the Government’s Role in US Health Care?

    consumers (Hakan Hillerstrom). In addition to these issues, Elizabeth Benbrooks reminds us that (healthcare) "comes freighted with a host of fundamental moral, ethical, and emotional issues that simply don't exist for other industries."... View Details
    Keywords: by Jim Heskett; Health
    • Web

    Entrepreneurship - Faculty & Research

    Entrepreneurship Entrepreneurship Article Entrepreneurship as Experimentation By: William R. Kerr , Ramana Nanda and Matthew Rhodes-Kropf Entrepreneurship research is on the rise, but many questions about its fundamental nature still... View Details
    • 08 Mar 2021
    • In Practice

    COVID Killed the Traditional Workplace. What Should Companies Do Now?

    A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
    Keywords: by Dina Gerdeman
    • 22 Jul 2014
    • Working Paper Summaries

    Banks as Patient Fixed-Income Investors

    Keywords: by Samuel G. Hanson, Andrei Shleifer, Jeremy C. Stein & Robert W. Vishny; Banking
    • 24 May 2013
    • Working Paper Summaries

    Improving Store Liquidation

    Keywords: by Nathan Craig & Ananth Raman; Retail
    • 14 Nov 2007
    • Working Paper Summaries

    Accountability in Complex Organizations: World Bank Responses to Civil Society

    Keywords: by Alnoor S. Ebrahim & Steve Herz
    • 2025
    • Working Paper

    Rethinking Volume

    By: Philippe van der Beck, Lorenzo Bretscher and Zhiyu Julie Fu
    Gross trading volumes in financial markets are large and far exceed return volatility. In contrast, “net volume”—trading from persistent portfolio reallocations—is substantially lower, as it excludes transitory round-trip trades. This observation reveals a fundamental... View Details
    Keywords: Financial Markets; Investment Return; Asset Pricing; Volatility
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    • June 2020 (Revised July 2023)
    • Case

    Time Out: The Evolution from Media to Markets

    By: Kate Barasz and Eva Ascarza
    In February 2020, Time Out’s chief executive officer Julio Bruno is evaluating the strategic direction of the company. Over the span of five decades, Time Out — the global media and entertainment brand — had gone from a self-published counterculture publication in... View Details
    Keywords: Branding; Media Businesses; Hospitality; Hospitality Industry; Digital; Brands and Branding; Media; Marketing; Marketing Strategy; Organizational Change and Adaptation; Strategy; Media and Broadcasting Industry; Food and Beverage Industry; United Kingdom; United States
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    • Article

    Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

    By: Corinne Bendersky and Kathleen L. McGinn
    Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details
    Keywords: Framework; Knowledge Dissemination; Research; Organizations; Negotiation; Information Publishing
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    • 2009
    • Book

    Designing Care: Aligning the Nature and Management of Health Care

    By: Richard Bohmer
    Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details
    Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture
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