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      • July 2009 (Revised August 2011)
      • Case

      What Happened at Citigroup? (A)

      By: Clayton S. Rose and Aldo Sesia
      What went wrong at Citigroup? In 1998, the Travelers Group and Citicorp merged to create Citigroup Inc., considered the first true global "financial supermarket" and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market... View Details
      Keywords: Mergers and Acquisitions; Business Model; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Risk Management; Failure; Financial Services Industry
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      Rose, Clayton S., and Aldo Sesia. "What Happened at Citigroup? (A)." Harvard Business School Case 310-004, July 2009. (Revised August 2011.)
      • July 2009 (Revised July 2009)
      • Case

      Blue Ocean or Stormy Waters? Buying Nix Check Cashing

      By: Peter Tufano
      Kinecta Federal Credit Union has the opportunity to purchase Nix Check Cashing as part of their "blue ocean" strategy to reach the financially underserved and increase credit union membership and deposits. But they face financial as well as reputational risk. Check... View Details
      Keywords: Mergers and Acquisitions; Credit; Financing and Loans; Personal Finance; Strategic Planning; Partners and Partnerships; Reputation; Financial Services Industry; Financial Services Industry
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      Tufano, Peter, and Andrea Ryan. "Blue Ocean or Stormy Waters? Buying Nix Check Cashing." Harvard Business School Case 210-012, July 2009. (Revised July 2009.)
      • July 2009 (Revised July 2011)
      • Technical Note

      Note on Capital in the U.S. Financial Industry

      By: Clayton S. Rose, Scott Waggoner and Sally Canter Ganzfried
      This note was created to supplement classroom discussion in the EC course "Managing the Financial Firm" and provides background for exploring issues general managers in financial firms face in considering appropriate capital levels. View Details
      Keywords: Capital; Financial Institutions; Management; Financial Services Industry; United States
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      Rose, Clayton S., Scott Waggoner, and Sally Canter Ganzfried. "Note on Capital in the U.S. Financial Industry." Harvard Business School Technical Note 310-005, July 2009. (Revised July 2011.)
      • July 2009 (Revised June 2015)
      • Case

      Citigroup's Exchange Offer

      By: Robin Greenwood and James Quinn
      Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
      Keywords: Financial Crisis; Capital Markets; Banks and Banking; Stocks; Price; Globalized Markets and Industries; Financial Services Industry
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      Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer." Harvard Business School Case 210-009, July 2009. (Revised June 2015.)
      • July 2009
      • Supplement

      Spreadsheet Supplement to Blue Ocean or Stormy Waters? Buying Nix Check Cashing (CW)

      By: Peter Tufano
      These spreadsheets will allow students to analyze financials for Kinecta Federal Credit Union and Nix Check Cashing. They also provide insight into the banking and AFS markets in which both organizations operate. View Details
      Keywords: Financial Statements; Financial Institutions; Financial Services Industry; Financial Services Industry
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      Tufano, Peter, and Andrea Ryan. "Spreadsheet Supplement to Blue Ocean or Stormy Waters? Buying Nix Check Cashing (CW)." Harvard Business School Spreadsheet Supplement 210-701, July 2009.
      • June 2009 (Revised August 2010)
      • Background Note

      How Institutional Investors Think About Real Estate

      By: Arthur I Segel
      Real estate is an increasingly important component in the portfolios of institutional investors. This note discusses the issues these investors must consider when investing in real estate from the legal forms of ownership, to separate or commingled funds, to property... View Details
      Keywords: Investment; Investment Funds; Investment Portfolio; Property; Financial Services Industry
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      Segel, Arthur I. "How Institutional Investors Think About Real Estate." Harvard Business School Background Note 209-152, June 2009. (Revised August 2010.)
      • June 2009 (Revised May 2010)
      • Case

      BlackRock Money Market Management in September 2008 (A)

      By: Kenneth A. Froot and David Lane
      This case highlights the issues around money market mutual funds in the financial crisis of 2008. View Details
      Keywords: BlackRock; Mutual Funds; Money Market; Investment Management; Bank Runs; 2008 Financial Crisis; Government Intervention In The Markets; GRG; Financial Management; Investment Funds; Crisis Management; Government and Politics; Financial Crisis; Financial Services Industry
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      Froot, Kenneth A., and David Lane. "BlackRock Money Market Management in September 2008 (A)." Harvard Business School Case 209-101, June 2009. (Revised May 2010.)
      • June 2009 (Revised July 2010)
      • Case

      Goldman Sachs: The 10,000 Women Initiative

      By: Christopher Marquis, V. Kasturi Rangan and Cathy Ross
      Describes the conception, development, and implementation of Goldman Sachs' five-year, $100 million philanthropic initiative to provide practical business and management education to 10,000 women around the globe. The initiative recently celebrated its first... View Details
      Keywords: Partners and Partnerships; Corporate Social Responsibility and Impact; Business Education; Gender; Philanthropy and Charitable Giving; Financial Services Industry; Financial Services Industry
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      Marquis, Christopher, V. Kasturi Rangan, and Cathy Ross. "Goldman Sachs: The 10,000 Women Initiative." Harvard Business School Case 509-042, June 2009. (Revised July 2010.)
      • June 2009 (Revised May 2010)
      • Supplement

      BlackRock Money Market Management in September 2008 (B)

      By: Kenneth A. Froot and David Lane
      This case highlights the issues surrounding money market mutual funds in the financial crisis of 2008. View Details
      Keywords: BlackRock; Mutual Funds; Money Market; Investment Management; Bank Runs; 2008 Financial Crisis; Government Intervention In The Markets; GRG; Financial Management; Investment Funds; Government and Politics; Financial Crisis; Financial Services Industry
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      Froot, Kenneth A., and David Lane. "BlackRock Money Market Management in September 2008 (B)." Harvard Business School Supplement 209-139, June 2009. (Revised May 2010.)
      • June 2009
      • Supplement

      F. William McNabb, Chairman, Vanguard Group, Interviewed by Professor John Quelch, April 2008

      By: John A. Quelch
      Professor John Quelch interviewed F. William McNabb, Chairman, Vanguard Group in April 2008 to review updates since the original case was published in 2004. View Details
      Keywords: Growth and Development Strategy; Brands and Branding; Marketing Strategy; Financial Services Industry; United States
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      Quelch, John A. "F. William McNabb, Chairman, Vanguard Group, Interviewed by Professor John Quelch, April 2008." Harvard Business School Video Supplement 509-730, June 2009.
      • May 2009 (Revised June 2011)
      • Case

      Going to the Oracle: Goldman Sachs, September 2008

      By: Clayton S. Rose and David Lane
      On September 23, 2008, in the midst of an historic crisis in the U.S. financial markets, Warren Buffet's Berkshire Hathaway invested $5 billion in Goldman Sachs. Goldman CEO, Lloyd Blankfein, said: "We are pleased that given our longstanding relationship, Warren... View Details
      Keywords: Decision Choices and Conditions; Financial Crisis; Capital Structure; Financial Liquidity; Financial Markets; Investment; Performance Capacity; Financial Services Industry; United States
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      Rose, Clayton S., and David Lane. "Going to the Oracle: Goldman Sachs, September 2008." Harvard Business School Case 309-069, May 2009. (Revised June 2011.)
      • April 2009
      • Teaching Note

      UBS and Auction Rate Securities (TN) (A), (B), and (C)

      By: Shawn A. Cole, Daniel Baird Bergstresser and Siddharth Bhaskar Shenai
      Teaching Note for [209119], [209131], and [209135]. View Details
      Keywords: Financial Services Industry
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      Cole, Shawn A., Daniel Baird Bergstresser, and Siddharth Bhaskar Shenai. "UBS and Auction Rate Securities (TN) (A), (B), and (C)." Harvard Business School Teaching Note 209-122, April 2009.
      • April 2009 (Revised September 2011)
      • Case

      Before the Fall: Lehman Brothers 2008

      By: Clayton S. Rose and Anand Ahuja
      This case examines Lehman Brothers in the months preceding its collapse. Following the announcement of a huge and unexpected second quarter loss, the CFO was removed from her post after only seven months in the job. This case explores the challenges faced by a firm... View Details
      Keywords: Communication Strategy; Financial Crisis; Insolvency and Bankruptcy; Financial Management; Financial Markets; Crisis Management; Trust; Financial Services Industry
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      Rose, Clayton S., and Anand Ahuja. "Before the Fall: Lehman Brothers 2008." Harvard Business School Case 309-093, April 2009. (Revised September 2011.)
      • April 2009
      • Teaching Note

      SKS Microfinance (TN)

      By: Shawn A. Cole
      Teaching Note for [208137]. View Details
      Keywords: Venture Capital; Investment; Financing and Loans; Valuation; Social Enterprise; Equity; Financial Markets; Microfinance; For-Profit Firms; Financial Services Industry; India
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      Cole, Shawn A. "SKS Microfinance (TN)." Harvard Business School Teaching Note 209-132, April 2009.
      • 2009
      • Working Paper

      Prices or Knowledge? What Drives Demand for Financial Services in Emerging Markets?

      By: Shawn A. Cole, Thomas Sampson and Bilal Zia
      Financial development is critical for growth, but its micro-determinants are not well understood. We test leading theories of low demand for financial services in emerging markets, combining novel survey evidence from Indonesia and India with a field experiment. We... View Details
      Keywords: Banks and Banking; Saving; Knowledge Acquisition; Emerging Markets; Motivation and Incentives; Financial Services Industry; India; Indonesia
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      Cole, Shawn A., Thomas Sampson, and Bilal Zia. "Prices or Knowledge? What Drives Demand for Financial Services in Emerging Markets?" Harvard Business School Working Paper, No. 09-117, April 2009. (Revised October 2009, September 2010, October 2010.)
      • March 2009 (Revised July 2010)
      • Case

      State Street Corporation

      By: William E. Fruhan
      To maximize their effectiveness, color cases should be printed in color. State Street Corp. reports a 13% gain in EPS in 2008 amidst a global financial crisis. The stock price declines 59% on the day of the earnings report. This one day decline was exceeded in the... View Details
      Keywords: Fair Value Accounting; Financial Reporting; Financial Crisis; Financial Liquidity; Financial Markets; Crisis Management; Financial Services Industry
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      Fruhan, William E. "State Street Corporation." Harvard Business School Case 209-112, March 2009. (Revised July 2010.)
      • March 2009
      • Teaching Note

      Dogus Group: Weighing Partners for Garanti Bank (TN)

      By: Tarun Khanna and Krishna G. Palepu
      Teaching Note for [709401]. View Details
      Keywords: Opportunities; Partners and Partnerships; Bids and Bidding; Financial Institutions; Financial Services Industry; Financial Services Industry
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      Khanna, Tarun, and Krishna G. Palepu. "Dogus Group: Weighing Partners for Garanti Bank (TN)." Harvard Business School Teaching Note 709-490, March 2009.
      • March 2009
      • Teaching Note

      Motilal Oswal Financial Services Ltd.: An IPO in India (TN)

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for [807095]. View Details
      Keywords: Private Equity; Initial Public Offering; Revenue; Valuation; Going Public; Emerging Markets; Investment; Financial Services Industry; India
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Motilal Oswal Financial Services Ltd.: An IPO in India (TN)." Harvard Business School Teaching Note 809-018, March 2009.
      • March 2009 (Revised September 2011)
      • Case

      UBS and Auction Rate Securities (A)

      By: Daniel Baird Bergstresser, Shawn A. Cole and Siddharth Bhaskar Shenai
      UBS, a global financial services company, must decide whether to continue to support the market for Auction Rate Securities in the face of a growing financial crisis. These instruments, underwritten by UBS, were marketed to clients as highly liquid and safe... View Details
      Keywords: Cost vs Benefits; Financial Crisis; Asset Pricing; Financial Liquidity; Financial Instruments; Government Legislation; Risk and Uncertainty; Financial Services Industry
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      Bergstresser, Daniel Baird, Shawn A. Cole, and Siddharth Bhaskar Shenai. "UBS and Auction Rate Securities (A)." Harvard Business School Case 209-119, March 2009. (Revised September 2011.)
      • February 2009
      • Case

      HP: The Computer is Personal Again

      By: Rajiv Lal and Cathy Ross
      In September 2008, Todd Bradley, executive vice president of Hewlett-Packard Company's Personal Systems Group (PSG), gathered his thoughts before a meeting with his top executives and managers for product design and marketing. On the agenda was a discussion of... View Details
      Keywords: Revenue; Product Positioning; Corporate Strategy; Computer Industry; Retail Industry
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      Lal, Rajiv, and Cathy Ross. "HP: The Computer is Personal Again." Harvard Business School Case 509-010, February 2009.
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