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John H. McArthur | About

including peer reviews for tenured faculty members at five-year intervals to provide feedback and assist them in establishing or clarifying professional directions. He also paved the way for the creation of the Senior Faculty Center for... View Details

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

Shapes Business, Economy & Society (Stanford Business Books, 2021). Tara Watson and Kalee Thompson, The Border Within: The Economics of Immigration in an Age of Fear (University of Chicago Press, 2022) Your feedback to last month’s... View Details

Keywords: by James Heskett

02 May 2022
What Do You Think?

Can the Case Method Survive Another Hundred Years?

Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding ‘Don’t Say Gay’? By the time cases are discussed at HBS and elsewhere, we... View Details

Keywords: by James Heskett; Education

Web

Business Economics Online Course | HBS Online

addition to module and assignment completion, we expect participation in the social learning elements of the course by offering feedback on others’ reflections and contributing to conversations on the platform. Participants who fail to... View Details

Research Summary

Self-environment relationship and its effect on decisions under risk and uncertainty

My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

and work together to find solutions. We do it every year in one of the capitals to make sure that the impact is reaching all of the GCC.” For attendees and this year’s 25 partners and sponsors, Lootah says the opportunity to connect with the HBS community adds another... View Details

Keywords: Margie Kelley

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Side to Fintech White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/xijian View Details

Keywords: by Pamela Reynolds; Technology; Travel

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

fashion at the commission there was no need to 'rock the boat,'" he wrote. "I tolerated more than I should have." The student ended his essay with some concrete suggestions on how to reform the commission. "They each came up with their own point of... View Details

Keywords: by Michael Blanding

Web

Sustainable Investing Course | HBS Online

module and assignment completion, we expect you to offer feedback on others’ reflections and contribute to conversations on the platform. Participants who fail to complete the course requirements will not receive a certificate and will... View Details

31 Jul 2015
Blog Post

Transitioning From the Military to Business School

received almost constant feedback from a variety of sources and thus found it relatively easy to understand how I was performing. But at HBS most classes consist of only two grades – participation and a final exam – so until grades come... View Details

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

feedback to last month’s column Can the Case Method Survive Another Hundred Years? The column generated profound comments but little debate. Responses, taken as a whole, represented a love fest for the case method with little question... View Details

Keywords: by James Heskett

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

differences with subordinates. It is frequently difficult for managers, for instance, to give negative performance feedback to subordinates—especially in organizations that place a high value on being polite and avoiding confrontation. View Details

Keywords: by Leslie A. Perlow

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

might also be applied to settings outside of creative production. For his next study, Zhu says he wants to examine how freelancers choose between contracts. “It will be interesting to see, as they gain some experience operating as a gig worker, how that experience... View Details

Keywords: by Pamela Reynolds

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

Brook, N.Y.), and a leadership psychologist for many Fortune 100 firms. "Human nature being what it is, they are likely to forget or overlook this change if you don't." This can be tricky since you don't want to be seen as a whiny opportunist during difficult... View Details

Keywords: by Paul Michelman

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

creates a more genuine style of leadership communication. Interactivity turns that communication into a two-way dialogue, allowing management to respond to workers’ needs better, and act on their insights. Technology can facilitate a View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

thing we found, unlike what others have done in marketing, is that trust and commitment form at two different levels. Trust forms between people, between individuals. But commitment forms between firms." A positive feedback loop can... View Details

Keywords: by Martha Lagace

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details

Keywords: by Roberta Holland; Education

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

Commuter Hell? You Can Still Be Productive What Companies Want Most in a CEO: A Good Listener Related reading from the Working Knowledge Archives The Cost of Cutting in Line Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Jay Fitzgerald

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Linux without contributing. Learning by contributing When a programmer or engineer runs into a problem or an opportunity to improve the Linux Kernel code, they generally suggest a change to a Linux “maintainer”–an experienced user who provides View Details

Keywords: by Kristen Senz; Computer

Blog

What Black Executives Really Want

a lot of sugarcoating and a lack of real feedback. Managers have good intentions but treat them with kid gloves, not wanting to offend. They want to do the best job they can. To do that, they need the same kind of helpful, honest feedback... View Details

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