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Show Results For
- All HBS Web
(1,826)
- People (1)
- News (659)
- Research (871)
- Events (7)
- Multimedia (3)
- Faculty Publications (310)
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- 03 Nov 2009
- First Look
First Look: Nov. 3
http://www.hbs.edu/research/pdf/07-100.pdf Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior (revised) Authors:Francesca Gino, Lisa L. Shu, and Max H. Bazerman Abstract People... View Details
Keywords: Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and Organizational View Details
Keywords: Dina Gerdeman
- 05 Feb 2008
- First Look
First Look: February 5, 2008
(2) Review prior research on behavioral decision making to identify ideas that may be relevant to the domain of psychological influence; (3) Provide a series of examples of how behavioral decision research... View Details
Keywords: Martha Lagace
- 13 Sep 2012
- Research & Ideas
Why Public Companies Underinvest in the Future
Financial data on US companies is easy to come by—if they are listed on the stock market. More than 99 percent of them are not, presenting a challenge for researchers intent on studying how privately held firms operate. “It seemed natural for us to look at how the... View Details
Keywords: by Maggie Starvish
- 23 Oct 2012
- First Look
First Look: October 23
review research on the necessary precursors for interpersonal synchrony: the ability to detect a mind and resonate with its outputs. Further, we describe potential mechanisms for the development of synchrony between two minds. We then consider recent neuroimaging and... View Details
Keywords: Sean Silverthorne
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
That way, everyone might learn how to get the most for themselves out of complex pricing schemes. The general consensus is that deregulation can have widespread benefits, albeit complex ones that are sometimes slow in coming and not... View Details
Keywords: by James Heskett
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
Decision-making and governance processes, which determine either a "yes" or a "no," can differ widely from culture to culture, not just in terms of legal technicalities but also in terms of behaviors and core beliefs.... View Details
Keywords: by James K. Sebenius
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment precisely because we can draw on a wide range of professional,... View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
absent in the “2020-2021 Class of Lift Outs.” The lack of cultural integration may even be a short-term plus, freeing new recruits to devote their energies entirely to the tasks at hand, without the cognitive burden and social stress of View Details
- 24 Jun 2014
- First Look
First Look: June 24
trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
capabilities that enable consistent execution can also hinder learning and innovation, leaving organizations rigid and inflexible. By optimizing their processes for efficiency in the short term, organizations become brittle. In the... View Details
Keywords: Martha Lagace
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Roughly one in 66 women has a better chance of leaving the hospital alive if their doctor is also a woman. Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer Psychological "interventions" companies can take to... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
behavior that have not been considered in previous research. First, customers who monitor product prices after purchase may initiate opportunistic returns because of price drops. Second, customers who anticipate a future return may... View Details
Keywords: Dina Gerdeman
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
opportunities, where they can help their managers and employees learn and improve from situations of poor performance. Q: What is the importance of a specific leader in the whole process? Can an organization retain these more-effective... View Details
Keywords: by Martha Lagace
- 25 Oct 2016
- First Look
October 25, 2016
Business Review To Increase Sales, Get Customers to Commit a Little at a Time By: Cespedes, Frank V., and David Hoffeld Abstract—This article discusses what behavioral research does and does not tell us about factors that aid the... View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
saying, you know, there's a behavioral explanation to this as well. We want to make clear: this is not to blame women. Our perspective is that, instead of waiting for the tectonic plates of society to shift, we would rather ask what we... View Details
Keywords: by Martha Lagace
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
The scandal spawned widespread questions about the value of competitive rankings—and even about the value of competition in general. Was the officer's behavior understandable? Did intense competition naturally lead to unethical behavior?... View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see... View Details
Keywords: by John Quelch
- 15 Feb 2011
- First Look
First Look: Feb. 15
trends. Happiness Adaptation to Income and to Status in an Individual Panel Authors:Rafael Di Tella and Robert MacCulloch Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract We study adaptation to income and... View Details
Keywords: Sean Silverthorne
- 13 Sep 2011
- First Look
First Look: September 13
practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne