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  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details
Keywords: by James Heskett
  • 19 May 2008
  • Research & Ideas

Connecting School Ties and Stock Recommendations

other people who went to the University of Chicago (where Chris and I received our Ph.D.'s ), we seemed to have a topic of conversation with our shared experiences there. We suspected this was likely to be the case in financial markets as... View Details
Keywords: by Martha Lagace; Financial Services
  • 24 Oct 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

innovative solutions? Can Innovation And Creativity Be Managed? High Note: Managing the Medici String Quartet Many managers in business experience difficulty dealing with their best creative thinkers. So how does violinist Paul Robertson,... View Details
  • 05 May 2009
  • First Look

First Look: May 5, 2009

Survive—Thrive: Leading Innovation in Good Times and Bad Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global... View Details
Keywords: Martha Lagace
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

unmatched in the world. But the engine has grown so complex, and its capabilities so swift and powerful, that it has outstripped the governance mechanisms designed in a simpler time. We have made markets much more dynamic and far more pervasive in our economy—with a... View Details
Keywords: by Kim B. Clark
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

advertisers, and were heavily focused on interactive advertising options. The tendency for the established organization to assert control over the decision-making processes of the new venture kept these new capabilities from being developed. Even when done with View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

attempts to copy successful services haven’t always worked out. For example, despite Vodafone’s widespread success in Kenya, its effort to take the M-Pesa model to South Africa fell flat. Mobile money operators do not seem to have a good... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

We went out to a good section of America for a grassroots response to what Napa means." Socratic Learning Scott Rozic, founder and CEO of XMarkstheSpot, recalls the tough questions that former CFO of Silicon Graphics Stan Meresman... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

software. During the last week of August, about 25 percent of respondents to the US Census Bureau’s Small Business Pulse Survey said they were increasingly using online platforms to promote goods and services. However, businesses don’t... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 23 Mar 2016
  • Research & Ideas

Researchers Prove C-Suite Gender Gap—but Can’t Explain It

sciences); family background (e.g. birth order and where the executive grew up); career (including years of labor market experience and number of days unemployed); and current family status (e.g. marital status and number of children at... View Details
Keywords: by Carmen Nobel
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

platform, that often cannibalize each other, and that are simple, elegant, and easy to use. It borrows good ideas from organizations such as Xerox and Gap but practices secrecy with its own ideas. Its strengths and interests reflect its... View Details
Keywords: by James Heskett; Computer
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

caregivers—physicians and nurses—on the other.6 Administrators kept emphasizing, "Cut costs, save money." Caregivers replied, "We're not good at cutting costs; we cure children and save lives. That is our mission."... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 08 Apr 2002
  • Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

Decision-making and governance processes, which determine either a "yes" or a "no," can differ widely from culture to culture, not just in terms of legal technicalities but also in terms of behaviors and core beliefs. In my View Details
Keywords: by James K. Sebenius
  • 10 Jul 2000
  • Research & Ideas

Entrepreneurship in Europe

advantage of the opportunity. On the question of institutional support for entrepreneurship within different countries, Kuemmerle pointed to several dimensions. "The good news is that there is increasing capital market transparency,... View Details
Keywords: by Kenneth Liss
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

Investment Promote Growth? By: Alfaro, Laura Abstract—Among the prominent economic trends in recent decades is the exponential increase in flows of goods and capital driven by technological progress and a falling number of restrictions. A... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

Levitt's work. Here's a summary. The Globalization Of Markets: An Historical Perspective Theodore Levitt's "The Globalization of Markets": An Evaluation After Two Decades Professors Richard Tedlow and Rawi Abdelal acknowledge that "The Globalization of... View Details
Keywords: by Working Knowledge editors
  • 01 Mar 2016
  • First Look

March 1, 2016

their demand for a risky asset by weighing two signals: an average of the asset’s past price changes and the asset’s degree of overvaluation. The two signals are in conflict, and investors “waver” over time in the relative weight they put on them. The model predicts... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stronger demand for home goods and furnishings. Many retailers may be wary about excess inventory and will pare back their ordering. The COVID-19 pandemic is also adversely affecting the supply chains of manufacturers who provide View Details
Keywords: by Danielle Kost; Retail
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

expert to her team, and started hiring staff from nail salons and department-store cosmetics counters. "It feels really good to have something you worked so hard for come to reality," she almost bubbled. Still to come were the... View Details
Keywords: by John S. Rosenberg
  • 06 May 2014
  • First Look

First Look: May 6

in which matching is made contingent on the percentage of others who give (e.g., "if X% of others give, we will match all donations"). A field experiment shows that a 75% contingent match (where matches "kick in" only... View Details
Keywords: Sean Silverthorne
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