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  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

done with it. But bringing that one-or-the-other framework to the problem often leads to a misdiagnosis of what is causing poor decisions to be made in the first place, say the authors of Frictions or Mental Gaps: What’s Behind the... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 13 Feb 2014
  • Research & Ideas

Managing the Family Business: Leadership Roles

leadership roles in action, I hardly ever see the decisiveness and unity that a family business system needs for long-term performance. How do you design, structure, and allocate all the leadership roles you need? That's what this article... View Details
Keywords: by John A. Davis
  • September 2006 (Revised November 2013)
  • Case

Airbus vs. Boeing (A)

By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
Looks at the development of the competitive actions between Airbus and Boeing from 1992 to 2006. Begins with the question of whether Airbus and Boeing should collaborate on the development of a VLCT (Very Large Commercial Transport) or whether Airbus should develop... View Details
Keywords: Business Model; Decision Choices and Conditions; Competition; Cooperation; Air Transportation Industry
Related
  • 07 Mar 2022
  • News

Effective Leaders Share the Spotlight with Their Teams

  • 19 Oct 2022
  • News

Cofounder Courtship: How to Find the Right Mate—for Your Startup

  • November 2002 (Revised January 2003)
  • Case

Mount Everest-1996

Describes the events that transpired during the May 1996, Mount Everest tragedy. Examines the flawed decisions that climbing teams made before and during the ascent. View Details
Keywords: Decisions; Groups and Teams; Crisis Management; Sports Industry; Entertainment and Recreation Industry; Nepal
Related
  • 22 Jan 2016
  • Blog Post

Case Protagonists at HBS

The case method is a cornerstone of the HBS pedagogical method. During their time at HBS, students will step into the shoes of 500 different case protagonists – and learn how to make difficult, critical decisions with limited information.... View Details

    Harvard Business School Online: Leading with Finance

    Leading with Finance is a flexible, 6-week, highly-interactive online course which is designed to provide participants with a thorough understanding of the principles of finance – a toolkit for making smart financial decisions and the confidence to clearly... View Details

    • 25 Jul 2005
    • Research & Ideas

    Fool vs. Jerk: Whom Would You Hire?

    When given the choice of whom to work with, people will pick one person over another for any number of reasons: the prestige of being associated with a star performer, for example, or the hope that spending time with a strategically placed superior will further their... View Details
    Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
    • November 2024 (Revised January 2025)
    • Case

    MiDAS: Automating Unemployment Benefits

    By: Shikhar Ghosh and Shweta Bagai
    In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details
    Keywords: Artificial Intelligence; AI; Machine Learning Models; Algorithmic Data; Decision Making; Automation; Benefits; Compensation; Cost Reduction; Digital Transformation; Employment; Government; Fraud; Government Technology; Public Sector; Systems; Systems Integration; Unemployment Insurance; Waste Heat Recovery; AI and Machine Learning; Government Administration; Information Technology; Insurance; United States
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    • October 2000 (Revised March 2003)
    • Case

    Merck & Company: Evaluating a Drug Licensing Opportunity

    By: Richard S. Ruback and David B Krieger
    This explores the valuation of an opportunity to license a compound before it enters clinical trials. Describes Merck's decision tree evaluation process is presented. Information required to evaluate a specific licensing opportunity is provided, including the costs of... View Details
    Keywords: Decision Making; Cost vs Benefits; Opportunities; Valuation; Outcome or Result; Pharmaceutical Industry
    Related
    • October 1992 (Revised September 1993)
    • Case

    L.L. Bean, Inc.: Item Forecasting and Inventory Management

    By: Arthur Schleifer Jr.
    L.L. Bean must make stocking decisions on thousands of items sold through its catalogs. In many cases, orders must be placed with vendors twelve or more weeks before a catalog lands on a customer's doorstep, and commitments cannot be changed thereafter. As a result,... View Details
    Keywords: Forecasting and Prediction; Risk Management; Cost Management; Risk and Uncertainty; Demand and Consumers; Order Taking and Fulfillment; Retail Industry; United States
    Related
    • Sep 22 2016
    • Testimonial

    Building a Lasting Business

    • 28 Jul 2020
    • News

    Racism and Digital Design: How Online Platforms Can Thwart Discrimination

      Stuti Agarwal

      Stuti is a PhD student in Consumer Behavior at Harvard Business School. She completed her Bachelors in Economics and Psychology from Boston University in 2019 and went on to complete her MPS in Applied Economics and Management from Cornell University in 2020. She... View Details
      • 13 Nov 2020
      • Blog Post

      Take a Seat in the Case Method Classroom

      lively debates, and how this teaching style leads to emotional intelligence and lifelong application. The case method presents big challenges confronting organizations – including the constraints and incomplete information found in all real world situations—and places... View Details
      • 08 Feb 2016
      • Blog Post

      Applying to Business School as a Couple

      For Kate Kingen and Patrick Garrison applying to business school was a mutual decision – and coming to HBS was a journey they decided to embark on together.   Kate and Patrick first met in New York City when they were both working as... View Details
      • August 2015
      • Case

      Building an e-Commerce Brand at Wayfair

      By: Thales Teixeira and Elizabeth Anne Watkins
      Wayfair, Inc. comprised five home goods, furniture, and décor e-commerce brands. Wayfair.com, the main brand, which was responsible for the majority of sales, targeted the mass-middle home-goods market. AllModern, DwellStudio, Joss & Main, and Birch Lane were niche... View Details
      Keywords: E-commerce; Wayfair; Wayfair.com; Amazon; Retailing; Furnishing; Funnel; Attribution; ＂Marketing Analytics＂; Brand Building; Digital Platforms; Marketplace Matching; Marketing; Marketing Communications; Marketing Strategy; Internet and the Web; Media; Supply Chain; Supply Chain Management; Communication; Advertising; Resource Allocation; Decisions; Advertising Industry; Communications Industry; Consumer Products Industry; Retail Industry; United States
      Related

        John Beshears

        John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details

        • 07 Jun 2004
        • Research & Ideas

        What Drives Supply Chain Behavior?

        forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details
        Keywords: by Sarah Jane Johnston