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  • All HBS Web  (3,746)
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  • October 1988 (Revised November 2006)
  • Background Note

Aspects of Sales Management: An Introduction

By: Frank V. Cespedes
Discusses certain general issues that affect sales-management requirements in most companies: 1) the nature of the salesperson's "boundary role" in the organization, and 2) the relevance and limits of compensation policies as a key means of affecting the salesperson's... View Details
Keywords: Salesforce Management
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Cespedes, Frank V. "Aspects of Sales Management: An Introduction." Harvard Business School Background Note 589-061, October 1988. (Revised November 2006.)
  • 31 Mar 2016
  • News

A Map for Economic Renewal Begins in Maine

  • 15 Feb 2017
  • Video

Black Business Leaders & Entrepreneurship

  • Research Summary

Overview

By: Ashish Nanda
Ashish Nanda’s research focuses on leadership, particularly in the context of professional services and institutions of higher education. He has published case studies and articles on professional services in three primary streams: management of professional service... View Details
Keywords: Professional Services; Professionalism; Strategy; Leadership; Higher Education; Asia; India; Latin America; China
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

hiring manager, which in turn lead to less support for the hiring decision. We find support for our model in two experimental studies and two field studies. We discuss implications for the literature on referral practices, ethics, and... View Details
Keywords: Sean Silverthorne
  • January 2017
  • Teaching Note

Transition at DataCo?

By: Frank V. Cespedes
The founder of a data analytics company has several issues with his key business developer, an early hire who has been instrumental in building the firm. The DataCo case study illustrates a common situation in entrepreneurial ventures: an early sales hire does well but... View Details
Keywords: Sales Management; Selling; Entrepreneurial Ventures; Performance Management; Professional Services; Salesforce Management; Sales; Marketing; Performance; Consulting Industry; United States; France
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Cespedes, Frank V. "Transition at DataCo?" Harvard Business School Teaching Note 817-096, January 2017.
  • 14 May 2012
  • News

Learning curve

  • 31 Jan 2014
  • News

Starbucks Looks Towards a More Digital Cup of Coffee

  • January 2007
  • Article

Acquisitions and Firm Growth: Creating Unilever's Ice Cream and Tea Business

By: G. Jones and Peter Miskell
This article provides a longitudinal case study of the use of acquisitions by the Anglo-Dutch multinational Unilever to build the world's largest ice cream and tea businesses. The study supports recent resource-based theory which argues that complementary rather than... View Details
Keywords: Mergers and Acquisitions; Integration; Value; Knowledge Use and Leverage; Business and Shareholder Relations; Interests; Business Ventures; Employees; Food and Beverage Industry
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Jones, G., and Peter Miskell. "Acquisitions and Firm Growth: Creating Unilever's Ice Cream and Tea Business." Business History 49, no. 1 (January 2007).

    Suraj Srinivasan

    Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the View Details

    Keywords: accounting industry; financial services
    • Article

    Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment

    By: Thiemo Fetzer and Thomas Graeber
    Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized... View Details
    Keywords: COVID-19; Contact Tracing; Public Health; Infectious Diseases; Health Pandemics
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    Fetzer, Thiemo, and Thomas Graeber. "Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment." Proceedings of the National Academy of Sciences 118, no. 33 (August 17, 2021): 1–4.
    • 24 Apr 2018
    • First Look

    First Look at New Research and Ideas, April 24, 2018

    Evidence on Attitudes, Behavior, and Cognitive Biases By: Carpena, Fenella, Shawn A. Cole, Jeremy Shapiro, and Bilal Zia Abstract—This paper uses a large-scale field experiment in India to study attitudinal, behavioral, and cognitive... View Details
    Keywords: Sean Silverthorne
    • 15 Aug 2017
    • First Look

    First Look at New Research and Ideas, August 15, 2017

    2017 Washington, DC: American Public Health Association Public Health Preparedness: Case Studies in Policy and Management By: Howitt, Arnold M., Dutch Leonard, and David W. Giles, eds. Abstract—This book... View Details
    Keywords: Sean Silverthorne
    • 12 PM – 1 PM EST, 15 Jan 2015
    • Webinars: Trending@HBS

    High Impact Women Entrepreneurs: Insights from Pioneers who are Changing the Game

    During this webinar, Professor Lynda Applegate, faculty chair of the HBS Owner/President Management program, will discuss new research that is developing profiles and case studies on women entrepreneurs who founded new ventures that have become successful high-growth,... View Details

      Dennis Campbell

      Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

      Keywords: financial services; service industry; hotels & motels; consumer products; restaurant; manufacturing; professional services
      • 28 Apr 2020
      • Blog Post

      A Crash Course in Saving a Family Business

      Jiyoon Han (MBA 2021) is getting a taste of what it’s like to be a case protagonist—learning how to pivot while measuring unforeseen challenges against new opportunities. When news broke in March about how COVID-19 would affect the... View Details
      • 30 Jun 2011
      • News

      Chinese investment in Europe: Streaks of red

      • 13 Feb 2018
      • News

      How One Second Act CEO Brought Sunnier Days To Sesame Street

        Bharat N. Anand

        Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

        Professor Anand is an expert in digital strategy, media and... View Details

        Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television
        • 2018
        • Book

        Rebel Talent: Why It Pays to Break the Rules at Work and Life

        By: F. Gino
        The world’s best chef.
        An airline captain who brought his flight to safety in a daring water landing.
        A magician known for his sensational escape acts.
        A computer scientist who founded a world-renowned animation studio.
        What do all of these... View Details
        Keywords: Talent and Talent Management; Personal Characteristics; Success; Behavior
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        Gino, F. Rebel Talent: Why It Pays to Break the Rules at Work and Life. New York: Dey Street Books, 2018.
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