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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category killers, and can offer wider... View Details
Keywords: Re: Rajiv Lal; Retail
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

use the service but are now discussing whether they should segment the market and focus on a particular type of client. They also wonder whether Augmedix’s current pricing appropriately reflects the value their service provides. Lastly,... View Details
Keywords: Sean Silverthorne
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

appropriate and helpful ways now. There’s the mix of a long list of problems, potential solutions, potential solution providers among entrepreneurs in and outside of government that’s a call to action. What we’ve witnessed over the last... View Details
Keywords: by Martha Lagace
  • 07 May 2013
  • First Look

First Look: May 7

"time" their dissent into a restricted set of socially appropriate circumstances. Dissent is more likely to occur when the chairperson who appointed the independent director has left the board. Dissent also tends to occur at the... View Details
Keywords: Carmen Nobel
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

concluding section. Global companies will need to organize cross-functional value capture teams focused on appropriating value from their know-how and reputation by combining different institutional, market, and nonmarket tools, depending... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line workers and paying them accordingly—with appropriate performance incentives. We need to trust... View Details
Keywords: by Bill George
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

interactions of individuals, typically situated within small groups or teams. When these groups make appropriate changes in how they do their work—driven by both group and organizational goals—an organization maintains or enhances its... View Details
Keywords: by Sarah Jane Gilbert
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

This process of filing divisional applications is intended to shape the patents and claims that are ultimately granted so as to fit the invention or inventions that have been made into the appropriate legal form. But the opportunity to... View Details
Keywords: by Sara Grant; Technology
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

about language. Too often, talented professionals don't get the support or the training necessary to bring up their level of language competence, and that is why organizations need a language strategy. It's so fundamental and it drives the way that their global teams... View Details
Keywords: Re: Tsedal Neeley
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

the low productivity increases associated with certain industries, like hospitality, retail, and increasingly education and health care.   AIM questioned whether productivity increases are even the appropriate goal, commenting that... View Details
Keywords: by James Heskett; Computer; Technology
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

parties creatively search for mutual gain, and hardball, where each party ruthlessly presses its own advantage. "Win-win has much to say for it," Wheeler says. "But it's not appropriate in every case. If the other person refuses to... View Details
Keywords: by Michael Blanding
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

knowledge of what sells and what doesn't, flexible manufacturing capabilities that can respond appropriately to demand, lean rather than fat and costly inventories, and the rapid replenishment of stock. "The old way was to gear planning... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

manage funds of half a billion dollars or more now face the challenge of creating processes that are appropriate for a large team rather than individual venture capitalists, as in family-style firms of the past. "On that question,... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 05 Apr 2004
  • What Do You Think?

Should We Brace Ourselves for Another Era of M&A Value Destruction?

investors (for example, those in the former Time Warner) are just recovering. In pondering this, it is appropriate to give some attention to a recent book, The Human Side of M&A, by Dennis Carey and Dayton Ogden. Research tells us... View Details
Keywords: by James Heskett
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

the appropriate response strategies of a large incumbent. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/618017-PDF-ENG Harvard Business School Case 217-046 Aspect Ventures No abstract available. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 12 May 2016
  • Research & Ideas

When Mass Shootings Lead to Looser Gun Restrictions

considering that in 1996, the US government froze, in large part, federally-funded research on gun violence. That year, Congress pushed through a rider in an annual appropriations bill that prohibited the Center for Disease Control from... View Details
Keywords: by Carmen Nobel
  • 09 Aug 2016
  • First Look

August 9, 2016

observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

when selecting team members, including finding the right number of people, individual skills along both technical and interpersonal dimensions, and a mix of skills appropriate for the task. Once the team is designed, team leaders and... View Details
Keywords: Martha Lagace
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

leading to creative solutions. (ii) Clarify the values' appropriate meanings, but do not restrict their scope excessively. The problems at Maverick began with employees' interpretations of the corporate values, which were broader than the... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

organization can result in an overemphasis on established business practices, which preclude the development of ones that are more appropriate to the new market. Remember also that separation can benefit the core organization as well as... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
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