＂Jobs To Be Done - Publications - Faculty & Research

20 Apr 2015
Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

If there were a Mount Rushmore for technological innovation, Bill Gates, Andy Grove, and Steve Jobs would be the faces looking outward. The longtime CEOs of Microsoft, Intel, and Apple have done more than... View Details

Keywords: by Michael Blanding; Computer

08 Sep 2020
Blog Post

2+2 Where Are They Now Spotlight: Ashley Zumwalt-Forbes (MBA 2017)

at ExxonMobil or elsewhere. I KNEW what my next step was, so I could focus on learning and not on routing my career. I also felt that I wasn’t betraying my ultimate goal of being an entrepreneur by going to... View Details

30 Nov 2011
Research & Ideas

Only Capitalists Can Save Capitalism

what could be done both through innovative business strategies and through innovative institutional arrangements." According to Paine, many HBS students share the concerns... View Details

Keywords: by Maggie Starvish

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

manufacturers, have to focus on operational details, they also need to transform their frontline workers into a "community of scientists." As we discussed earlier in the book, the hardest part of... View Details

Keywords: by Martha Lagace; Retail; Auto

02 Mar 2021
HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

The result is a new HBS case, “The Tulsa Massacre and the Call for Reparations,” which grapples with the question of how justice might be done for victims of the massacre a century after it occurred—as well... View Details

Keywords: by Michael Blanding

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

workers shadowing others must be able to ask questions and debrief in a way that allows them to synthesize information for their own approach and personality. Off-line... View Details

Keywords: by Michael Blanding; Health

Web

Stata Temporary Files and Stata Tmp - Research Computing Services

number of files simultaneously Some of the file sizes may be large ( > several GB) You will submit a large number of jobs (> 10) to run at the same time You may still testing your code, your workflow, or... View Details

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

one continual change initiative. Maybe it's a relief to know that only a few of these efforts will actually be carried through to completion, but that knowledge doesn't do much... View Details

Keywords: by Nick Morgan

14 Feb 2017
Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

North of their organization: its mission, values, and strategy. They should create clarity around this True North and refuse to let external events pull them off course or cause them to neglect or abandon... View Details

Keywords: by Bill George

31 Jul 2023
News

Striving for Imperfection

ones that I like is SpaceX, because again, in experimentalism you tend to think: can’t be done in heavy industry. Space is the heaviest industry. What SpaceX has View Details

Keywords: Management of Companies and Enterprises; Management

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

segments and relevant metrics and incentives. Additionally, when market lifecycles are shorter, you must reconstruct sales models more often, and this must be done while the ship is under full sail in an... View Details

Keywords: by Kristen Senz

31 May 2016
First Look

May 31, 2016

management will inhibit innovation and entrepreneurial activities. We disagree and argue that risk management should function as a Revealing Hand to identify, assess, and mitigate risks in a cost-efficient manner. View Details

Keywords: Sean Silverthorne

21 Feb 2019
Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

Republican majorities, that adopted voter ID laws requiring people to show proof of residency before being allowed to register. Did these laws accomplish their goals? Vincent... View Details

Keywords: by Sean Silverthorne

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

average, schools have done a better job adjusting to disruptions imposed upon them than have companies in the private sector. Our research shows that the classic signs of disruption are now occurring in the... View Details

Keywords: by Martha Lagace; Education

Web

Online Business Strategy Courses | HBS Online

Certificate Courses (6) Disruptive Strategy Professors Rory McDonald & Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations to market by discovering customer jobs... View Details

11 Dec 2007
First Look

First Look: December 11, 2007

agency in the period and published a great range of economic statistics in his weekly newsletters. As a forecaster, he was best known for advising investors in the month prior to October 1929 that a "crash" was coming that... View Details

Keywords: Martha Lagace

Web

Career Re-Entry & Flexible Work - Alumni

“returnship” programs Search online, or tap your networking community, for more formal programs or coaching engagements that can reinforce your search with outside support and help. There are many reasons alumni seek flexible or project based work opportunities. You... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

performance. The Balanced Scorecard approach has evolved into a tool that can be used to help companies create greater value at the business unit level, the corporate level, and the board level. This is... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

be particularly sympathetic to #MeToo’s call to empower women and are the main driver of the shift to hire more women following the scandal,... View Details

Keywords: by Rachel Layne; Media & Broadcasting

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

question," says Steve Harris, vice president of ABS Consulting, Oakland, Calif. Risk can be viewed as the product of frequency times consequence. That means a high-frequency/low-consequence event, such as the regular fluctuation of... View Details

Keywords: by David Stauffer

Publications