Publications

July 2005 (Revised October 2006)
Case

Recall 2000: Bridgestone Corp. (A) (Abridged)

By: Lynn S. Paine

In September 2000, the president of Bridgestone-Firestone, the U.S. subsidiary of Japan's Bridgestone Corp., was invited to appear before a U.S. congressional subcommittee investigating the August 2000 recall of more than 6.5 million tires made by the subsidiary. The... View Details

Keywords: Business or Company Management; Crisis Management; Cross-Cultural and Cross-Border Issues; Product; Trade; Organizational Culture; Corporate Social Responsibility and Impact; Auto Industry; United States; Japan

2007
Other Unpublished Work

Say on Pay Vote and CEO Compensation: Evidence from the UK

By: Fabrizio Ferri and David Maber

In this study, we examine the effect on CEO pay of new legislation introduced in the United Kingdom (UK) at the end of 2002 that requires publicly-traded firms to submit an executive remuneration report to a non-binding shareholder vote ("say on pay") at the annual... View Details

Keywords: Voting; Corporate Governance; Government Legislation; Executive Compensation; Performance Improvement; Business and Shareholder Relations; United Kingdom

October 2001 (Revised April 2002)
Case

America Online, Inc.: Disclosure Strategy

By: Amy P. Hutton and David Lane

Since going public, AOL had disclosed on a quarterly basis supplemental metrics meant to give analysts and investors a way of tracking growth in its subscriber base and the value created through its marketing efforts. These metrics gave management's conversations with... View Details

Keywords: Business Model; Internet and the Web; Change Management; Internet and the Web; Corporate Disclosure; Media; Digital Marketing; Information Technology Industry; Media and Broadcasting Industry

May 1997 (Revised May 2008)
Case

Intel Corporation: 1968-1997

By: Gary P. Pisano, David J. Collis and Peter K. Botticelli

Traces Intel's history and strategy from 1968 to 1997. Examines the company's decision to exit DRAMS and its entry into microprocessors. Focuses on how the company managed to achieve and sustain its competitive advantage in microprocessors, and the threats it faces in... View Details

Keywords: Market Entry and Exit; Competitive Strategy; Competitive Advantage; Information Infrastructure; Corporate Strategy; Industry Structures; Technology Industry

April 1993 (Revised July 1994)
Case

MathSoft, Inc. (A)

By: V. Kasturi Rangan

MathSoft's VP of sales has doubled the size of the company's direct field sales force to support the launch of a new, high-end workstation software product priced at almost $9,000. However, sales of the new product are far below plan. At the same time, the VP of... View Details

Keywords: Information Technology; Corporate Entrepreneurship; Applications and Software; Communication Strategy; Salesforce Management; Marketing Channels; Advertising; Product Launch; Information Technology Industry; Industrial Products Industry; United States

August 1988 (Revised April 1998)
Case

IBM 360: Giant as Entrepreneur

By: Joseph L. Bower

Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details

Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry

Portrait Project

Grace Hou

powerful weapon than corporeal force. A community of supporters — from the nurse stroking my hair on the operating table, to the neighbors who sent me a lifetime's supply of lollipop trees, to the physical therapist who pushed me to walk... View Details

06 Jan 2020
Blog Post

Brandon Lovell (MBA 2020) Talks Growing Up in the South Bronx, Year Up, and the Value of a Supportive Community

Gerald Chertavian, places urban youth in corporate internships. After successfully completing his internship, Brandon was admitted into and graduated from New York University, he established his business, Movers with a Smile, and applied... View Details

Ira C. Copley

Copley revived his father’s utility corporation by marketing gas as a fuel instead of an illuminant. Copley went on to acquire other utility companies, which he merged in 1905 to form Western United Gas and Electric Company, later renamed... View Details

Keywords: Utilities & Energy

Web

The Message - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

Chapter Images The Product The Production The Worker The Audience Bibliography The Message: Confidence in Corporate America Baker Library | Historical Collections | Site Credits | Digital Accessibility Contact Email: histcollref@hbs.edu ©... View Details

01 Mar 2010
News

Houghton Steps Down

James R. Houghton (MBA ’62), the longest-serving member of the Harvard Corporation and chair of the University’s 2006–07 presidential search, will step down at the end of this academic year. Houghton, chairman emeritus of Corning Inc.,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

June 1982
Case

Polaroid in South Africa (A), Supplement

By: Christopher A. Bartlett

Keywords: Corporate Social Responsibility and Impact; Social Issues; South Africa

March 1989 (Revised August 1994)
Case

Avon Products

Avon Products announced both a change in its business focus and a reduction of its dividend in June 1988. To offset the likely stock price effect of the dividend reduction, Avon announced at the same time an unusual exchange offer, under which it would take up to 25%... View Details

Keywords: Diversification; Capital Markets; Corporate Finance; Consumer Products Industry

March 2024
Teaching Note

SolarWinds Confronts SUNBURST

By: Frank Nagle and David Lane

Teaching Note for HBS Case Nos. 723-357 & 723-368. View Details

Keywords: Cybersecurity; Corporate Disclosure; Crisis Management; Information Technology Industry; United States

January 2023 (Revised July 2025)
Technical Note

LCA Action Planning: Responsibility and Accountability

By: Sandra J. Sucher, Nien-he Hsieh and Marilyn Morgan Westner

LCA action plans integrate responsibility and accountability into decision-making and planning. This module note was designed for the LCA course and reviews six steps leaders can follow to develop a practical LCA action plan for their business. It shows how integrating... View Details

Keywords: Responsibility; Accountability; Management Challenges; Corporate Accountability; Leadership; Planning; Decisions; Strategy

Article

Why Boards Aren't Dealing with Cyberthreats

By: J. Yo-Jud Cheng and Boris Groysberg

Keywords: Board Of Directors; Cybersecurity; Corporate Governance; AI and Machine Learning

Register to Read

April 2004 (Revised May 2007)
Case

Conor Medsystems

By: Donald N. Sull, Robert F. Higgins, Linda A. Cyr and Bijan Salehizadeh

Conor Medsystems had developed a drug-eluting stent that could capture significant share of the $5 billion global market. Chief executive officer, Frank Litvack, is considering alternative sources of financing to test the device. View Details

Keywords: Entrepreneurship; Health Testing and Trials; Corporate Finance; Medical Devices and Supplies Industry

March 1998
Article

The Nature of Diversified Business Groups: A Research Design and Two Case Studies

By: P. Ghemawat and Tarun Khanna

Keywords: Business Ventures; Groups and Teams; Corporate Strategy

June 2001 (Revised November 2001)
Case

Lucent Technologies: The Future of the New Ventures Group

Lucent Technologies' New Ventures Group has created innovative ways to commercialize Bell Labs research. The success of this approach now forces the group to evaluate whether to stay inside Bell Labs or become an external venture capitalist group. View Details

Keywords: Communication Technology; Commercialization; Research; Corporate Entrepreneurship; Telecommunications Industry