Leadership And Change Management - Publications - Faculty & Research

26 Nov 2019
News

The Ritual Effect

Source: Norton Source: Norton Professor Michael Norton studies the ways in which rituals can influence human behavior. In his research, he has found that people establish rituals to enhance their enjoyment of something or to improve their success View Details

Keywords: rituals

01 Jun 2022
News

In My Humble Opinion: Home Base

Above: Dowling at home in New York City: “There’s no one model for being a working parent.” Daisy Dowling (MBA 2002) had built a successful career in leadership development and executive coaching at Goldman... View Details

Keywords: April White

14 Sep 2010
First Look

First Look: September 14, 2010

management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries... View Details

Keywords: Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

Fund's target region, Central and Eastern Europe, was changing rapidly and returns in some of the more developed regions started to resemble those generated in Western Europe.... View Details

Keywords: Martha Lagace

September 2018 (Revised November 2018)
Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar

This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details

Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East

Citation

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11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

enterprise focus. As an undergrad at Stanford, she studied mechanical engineering with a focus on human-centric design. She applied to Harvard Business School because she knew she needed an MS/MBA to gain technical abilities, along with strategy View Details

Web

Research - Health Care

health care delivery: rapidly growing costs, inconsistent quality, and inadequate and unequal access to primary and other types of care. However, if retailers View Details

Web

Logging In - Research Computing Services

desktop, launch Tweak Tool and click on the Desktop left tab (1) and turn on the Icons on Desktop option (2): More information about configuring NoMachine and the Gnome desktop... View Details

01 Mar 2021
Blog Post

Exploring Career Passions through Short Intensive Programs – Moving Beyond Direct to Consumer

design, incubate and invest in DTC businesses through their multiple forms and iterations. Tell us about your SIP. Why is it exciting? Our SIP is called Managing Beyond Direct... View Details

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

second phase involved bringing in lecturers to discuss with employees how to study and manage learning the language. The last phase was encouraging workers to use English in meetings. In line with a... View Details

Keywords: by Kim Girard

Web

McArthur Hall | About

writing cases, and increasingly taking on administrative roles, particularly during the tenure of his predecessor, Dean Lawrence E. Fouraker. McArthur was 46 when he was appointed Dean in 1980. As the School’s seventh Dean, McArthur... View Details

Web

The Gift of Global Talent

change would help Google, Facebook, Apple and hurt outsourcers Ethan Baron 24 Oct 2018 | The Mercury News Why Global Talent Clusters Around Cities Richard Florida 18 Oct 2018 | CityLab What Will Trump Do... View Details

Web

Teele Hall | About

and staffing new business schools in other countries, including IMEDE in Lausanne, Switzerland, and INSEAD in Paris, as well as programs at the University of Istanbul in Turkey View Details

25 Aug 2014
News

Ashraf M. Dahod, MBA 1981

value of education, changing the world through entrepreneurship, and finding meaning by helping others. Dahod’s first taste of entrepreneurship came as a teenager, when he helped his physician father produce... View Details

Keywords: Susan Young

Web

Business in Global Society - Alumni

HBS Fund supports core priorities and new initiatives, and donors have the option to direct their gift specifically to business in global society . To learn about leadership... View Details

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Environmental Justice (EJ): working to combat climate change and promote climate resilience and investing in the green economy in a way that creates good, well-paying jobs,... View Details

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

history. Its stock, suffering the typical ups and downs of entertainment companies during the pandemic, had recovered and was at about the same price as when Chapek took over from “legendary” CEO Bob Iger... View Details

Keywords: by James Heskett

Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

Track (for ventures that drive social change using nonprofit, for-profit, or hybrid models). ( deadlines in December and February ) President’s Innovation Challenge : The President’s Innovation Challenge... View Details

November 2015 (Revised February 2016)
Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu

At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details

Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey