Publications

October 2002 (Revised July 2003)
Case

Gary Rodkin at Pepsi-Cola North America (A)

By: David A. Thomas, Gina Carioggia and Ayesha Kanji

After assuming the position of CEO of Pepsi-Cola North America (PCNA), Gary Rodkin faces organizational problems within PCNA and external friction between PCNA and its largest bottler, the Pepsi Bottling Group. In addition to the challenge of organizational alignment,... View Details

Keywords: Restructuring; Leadership; Brands and Branding; Problems and Challenges; Situation or Environment; Conflict Management; Alignment; Food and Beverage Industry; North America

24 Mar 2002
Lessons from the Classroom

Case Study: A Lesson in Private Venture Financing

anyone interested in financing or starting a new venture in Africa, Kuemmerle concluded, and the very nature of their business is instructive as well. "There are some View Details

Keywords: by Julia Hanna

Profile

Christina Byrd

hundred students per class to its polar opposite: UC Berkeley. I was expected to go to a religiously affiliated school or to stay in the South – I left both.” Christina became a political economy major. “I thought I wanted to be in... View Details

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

that fund young businesses are owned by Black or Hispanic founders and partners, traditionally the most likely source of capital for minority business ventures, says Josh... View Details

Keywords: by Pamela Reynolds; Financial Services

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

prevalence of discrimination among their users by making careful design choices, says Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School, who has been... View Details

Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service

17 Apr 2017
Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

The so-called chicken-and-egg problem is arguably the most discussed and most obvious business dilemma in the sharing economy. Platform providers–like Uber, Airbnb, or Etsy–rely on both consumers and... View Details

Keywords: by Carmen Nobel; Service

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

Philippines, or Brazil, companies should consider knowledge capacities and not price whenever they decide to use such ('cheap') labor . The only companies that still look at... View Details

Keywords: by by Jim Heskett

Web

Alumnae Circles - Alumni

Chronus. Your HarvardKey is not your HBS Login – they are two different credentials. Visit key.harvard.edu to claim your HarvardKey (select the Alumni user tab) or manage your account (update View Details

05 Jun 2023
What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

Whillans, Time Smart: How to Reclaim Your Time & Live A Happier Life (Harvard Business Review Press, 2020) Your feedback to last month’s column How Should Artificial Intelligence Be Regulated—If At All? We have our answer to the... View Details

Keywords: by James Heskett

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

Business Review. With a long history of writing and editing on corporate strategy, the new economy, and trends in the workplace, he has been an advisor to Bain & Company and to other View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

18 Jul 2017
First Look

First Look at New Research and Ideas, July 18, 2017

misapplication). We conclude with an outline of future research directions and introduce the special issue papers and essays. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52911 July–August 2017 Harvard Business Review... View Details

Keywords: Sean Silverthorne

April 2006 (Revised November 2021)
Case

Endesa Chile: Raising the Ralco Dam (A)

By: Kathleen L. McGinn, Paula J. Laschober and Dina Pradel

Endesa Chile, the largest electricity generation company in Chile, is building a major power plant on the Biobio River in Southern Chile. A historic conflict involving the indigenous people of the Biobio River, the Chilean government, and international conservation... View Details

Keywords: Buildings and Facilities; Energy Generation; Government and Politics; Negotiation; Business and Community Relations; Natural Environment; Conflict and Resolution; Social Issues; Corporate Social Responsibility and Impact; Environmental Sustainability; Energy Industry; Chile

01 Mar 2024
News

Case Study: Testing the Waters

acknowledges. Once you build that distribution network, though, it’s a much bigger, addressable market. Should the company continue to focus on hydration or expand into other categories? The Answer: My... View Details

Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade

April 2004 (Revised July 2007)
Case

OfficeTiger

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall

OfficeTiger was founded in late 1999 with an innovative approach to global outsourcing. The company's employees, located primarily in India, provided services for corporations, investment banks, and professional services firms throughout the United States, Europe, and... View Details

Keywords: Mergers and Acquisitions; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Service Operations; India