Publications

April 2013
Article

What Roger Fisher Got Profoundly Right: Five Enduring Lessons for Negotiators

By: James K. Sebenius

Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional school such as law or business, could make a significant, positive, and lasting difference in the world. Distinctive aspects of his career... View Details

Keywords: Bargaining; Conflict Resolution; Dealmaking; Negotiation; Personal Development and Career; Conflict and Resolution

Find at Harvard

23 Mar 2021
News

Succeeding in the New Work-from-Anywhere World

8 AM – 5 PM EST, 17 Nov 2016
Career Events

Career Reboot Camp in New York City

Career Reboot Camp is coming to New York! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

contribute to decision theory and management. Their work most applicable to business, however, was often overshadowed by that of economists. But as the assumptions of rational behavior View Details

Keywords: by James Heskett

23 Nov 2021
News

The Death of the Office Friendship

Research Summary

Overview

By: Shane M. Greenstein

An economist by training, Professor Greenstein spans boundaries in his research, which extends to issues of strategy, regulation, history, marketing, information systems, and organization design. View Details

8 AM – 5 PM CET, 23 Mar 2017
Career Events

HBS Career Reboot Camp in Paris

Career Reboot Camp is coming to Paris! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

October 2020 (Revised August 2022)
Case

Union Square Hospitality Group: Hospitality Included

By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel

In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details

Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry

February 2001 (Revised December 2010)
Case

Kenan Systems

By: Joseph L. Bower, James Weber and Sonja Ellingson Hout

Kenan Sahin has built a very successful company using a unique business model and a unique organization and culture. Success has brought important risks, but logical options such as sale, partnering, or going public threaten the culture and hence the business. View Details

Keywords: Business Model; Innovation and Management; Growth and Development Strategy; Risk Management; Organizational Culture

April 1986 (Revised May 1988)
Case

Sun Microsystems, Inc. (B)

By: Kim B. Clark

Dissects the manufacturing process and procedures of a high-end computer manufacturer. The main issue is how to introduce new products and ramp them up quickly in a competitive environment where time-to-market is crucial. Focuses on engineering change orders--how they... View Details

Keywords: Factories, Labs, and Plants; Time Management; Product Launch; Production; Business Processes; Competitive Strategy; Computer Industry

Find at Harvard

01 Jan 2007
News

Lifetime Achievement Award, Aspen Institute's Business & Society Program

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

driven economy, suggests new research from Harvard Business School, and managers who can collaborate—not just supervise and discipline—are reaping the rewards. To support more autonomous, creative workers,... View Details

Keywords: by Ben Rand

September 2005 (Revised June 2006)
Case

WuXi PharmaTech

By: Richard G. Hamermesh and Simin Zhou

WuXi Pharmatech has gone from zero to $21 million in sales in three years. The company must decide its growth strategy and how best to finance and organize for rapid growth. View Details

Keywords: Growth Management; Capital Markets; Problems and Challenges; Pharmaceutical Industry; China