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  • All HBS Web  (1,506)
    • News  (396)
    • Research  (957)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (354)
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  • 15 Sep 2015
  • First Look

September 15, 2015

value of a more thorough reflection on the notion of strategy becomes clear when the conceptual framework is contrasted with the reality of strategies as defined by regions. We find that some important aspects of strategy, especially the notion of strategic View Details
Keywords: Sean Silverthorne
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side, consumers are likely to continue to indulge in little luxuries... View Details
Keywords: by Danielle Kost; Retail
  • 03 May 2016
  • First Look

First Look, May 3, 2016

unethical behavior produces changes in memory, such that memories of unethical actions are gradually less clear and vivid than memories of ethical actions or other types of actions that are either positive... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2009
  • First Look

First Look: June 9

has a positive effect on current hours. As we show, the model also has reasonable implications for stock prices. We estimate our model for data post-1984 and show that the innovations shock accounts for nearly a third of the variation in... View Details
Keywords: Martha Lagace
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

strategic behavior by any party. In opening-up improvisations: Relational acts bring the parties together. The parties make positive value statements throughout the negotiation and typically assume mutual... View Details
Keywords: by Kathleen L. McGinn
  • February 2025 (Revised February 2025)
  • Case

Managing Complexity at mymuesli

By: Thomas Graeber and Stacy Straaberg
In April 2009, direct-to-consumer e-commerce muesli brand mymuesli faced a flood of customer questions. The breakfast cereal startup enabled users to order personalized muesli on its website by choosing from 75 organic ingredients for a total of 566 quadrillion... View Details
Keywords: Customer Satisfaction; Decisions; Food; Product Marketing; Product Positioning; Product Launch; Problems and Challenges; Behavior; Competitive Advantage; Customization and Personalization; Segmentation; Internet and the Web; Food and Beverage Industry; Europe; Germany
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Graeber, Thomas, and Stacy Straaberg. "Managing Complexity at mymuesli." Harvard Business School Case 925-008, February 2025. (Revised February 2025.)
  • 01 Jul 2014
  • First Look

First Look: July 1

  Publications August 2013 Research in Organizational Behavior The Shifting Landscape of LGBT Organizational Research By: Anteby, Michel, and Caitlin Anderson Abstract—Over the past generation, sexual minorities-particularly lesbian, gay,... View Details
Keywords: Carmen Nobel
  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

of any organization." Carol Holding associated brand value with sustainability: "As brand value will soon be included in a company's valuation ... we can more than ever monetize sustainable behavior." Others see the market working its effects on View Details
Keywords: by Jim Heskett
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

we show that the same behaviors produce more ethical condemnation when they happen to produce bad rather than good outcomes, even if the outcomes are largely determined by chance. Our studies show that individuals judge View Details
Keywords: Martha Lagace
  • 05 Aug 2014
  • First Look

First Look: August 5

independent predictor of mental and physical health-such as decreased depression and doctor's visits-over and above mean levels of positive and negative emotion. These results remained robust after controlling for gender, age, and the... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

anyone, it must make that information public to everyone. “Place yourself in the position of a hedge fund manager. Why would you spend all this energy seeking to meet with the CEO if it didn't help to significantly inform you in some... View Details
Keywords: by Carmen Nobel; Financial Services
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

with content offered at positive prices, and peer-to-peer file sharing networks, which do not seek profit maximization, use p2p network architectures, and offer content for free, constitute two new business models for the distribution of... View Details
Keywords: by Sean Silverthorne; Music
  • 13 Mar 2018
  • First Look

March 13, 2018

fields. A sponsor is someone who advocates for a protégé, and in doing so, takes a stake in her success. We use a laboratory experiment to explore two channels through which sponsorship has been posited to increase advancement in a... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral hazard models is overuse of... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

approach across multiple business units. Social Entrepreneurs as Institutional Entrepreneurs: The Case of Sekem Authors:Tomislav Rimac, Johanna Mair, and Julie Battilana Publication:In Using a Positive Lens to Explore Social Change and... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

military services begins in structuring leadership positions of 'executive officer' ... principal assistants to designated leaders having command responsibilities ... growth positions to enhance individuals'... View Details
Keywords: by James Heskett
  • 20 Dec 2016
  • First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

show that you are more likely to be able to jump the queue if you offer more money. So first I thought that this was not an example of a missing-markets problem at all. But I was wrong. You can "purchase" a position in the line,... View Details
Keywords: by Sean Silverthorne
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

what shoppers do. This observational work is the bread and butter of Paco Underhill, a consultant whose market research firm, Envirosell (New York City), has been studying retail shopper behavior for 20 years. Teach a kid to hammer, and... View Details
Keywords: by Richard Bierck; Retail
  • 04 Mar 2014
  • First Look

First Look: March 4

Organizational Psychology and Organizational Behavior Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct By: Edmondson, Amy C., and Zhike Lei Abstract—Psychological safety describes people's... View Details
Keywords: Sean Silverthorne
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