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  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon... View Details
Keywords: Martha Lagace
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

practices are not light switches you can turn on or off,” says Sadun. “It’s not like you can order your employees to buy into these processes—it’s a much more complex process of influencing behavior and persuading employees across all... View Details
Keywords: by Michael Blanding
  • Web

Entrepreneurship - Faculty & Research

competitive Darwinian contest. Instead, a few investors make decisions that are impacted by incentive, agency, and coordination problems, often before a new idea even has a chance to compete in a market. We contend that costs and constraints on the ability to... View Details
  • Article

Fighting Bias on the Front Lines

By: Alexandra C. Feldberg and Tami Kim
Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details
Keywords: Customer Service; Customer Focus and Relationships; Service Delivery; Diversity; Prejudice and Bias; Organizational Change and Adaptation
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  • 13 Apr 2010
  • First Look

First Look: April 13

  PublicationsDriven to Lead: Good, Bad, and Misguided Leadership Author:Paul R. Lawrence Publication:Jossey-Bass, forthcoming (2010) Abstract The author applies the four drive theory of human behavior (to acquire, to defend, to... View Details
Keywords: Martha Lagace
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Kroger, Amazon, and many others have experienced similar conflicts. A recent study finds that “toxic culture”—unethical leadership behavior and disregard for employees’ health, diversity, financial security, and self-respect—is a far more... View Details
Keywords: by Michael Beer
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue... View Details
Keywords: by James Heskett
  • Web

Our Team - Impact Investments

courtesy appointments in organizational behavior and sociology. Prior to joining the Cornell faculty in 2009, she was a faculty member at the MIT Sloan School of Management. Diane started her academic career... View Details
  • 2009
  • Article

Silenced by Fear: The Nature, Sources, and Consequences of Fear at Work

By: Jennifer Kish Gephart, James R. Detert, Linda K. Trevino and Amy C. Edmondson
In every organization, individual members have the potential to speak up about important issues, but a growing body of research suggests that they often remain silent instead, out of fear of negative personal and professional consequences. In this chapter, we draw on... View Details
Keywords: Organizations; Working Conditions; Research; Emotions; Employees; Motivation and Incentives; Theory; Behavior
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  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

technology. Much of the research to date on innovation has focused on factors in an organization—timing of adoption decisions, overall organizational support of innovation, and an organization's history of innovation—that are one step... View Details
Keywords: by Hilah Geer
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 2012
  • Working Paper

Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption

By: Kristina S. McElheran
This paper explores the relationship between market position and business process innovation. Prior research has focused on the alignment between new technologies and the internal capabilities of firms to pursue them. I extend the investigation to include external... View Details
Keywords: Investment; Technological Innovation; Leadership; Business Processes; Behavior; Motivation and Incentives; Technology Adoption; Manufacturing Industry; United States
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  • November 2014
  • Article

The Dynamics of Firm Lobbying

By: William R. Kerr, William F. Lincoln and Prachi Mishra
We study the determinants of the dynamics of firm lobbying behavior using a panel data set covering 1998–2006. Our data exhibit three striking facts: (i) few firms lobby, (ii) lobbying status is strongly associated with firm size, and (iii) lobbying status is highly... View Details
Keywords: Lobbying; Political Economy; H-1B; Organizational Change and Adaptation; Policy; Immigration
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  • Web

Gender & Race in Organizations Research Group - Race, Gender & Equity

Johnson is a doctoral student in the Organizational Behavior program at Harvard Business School. She is broadly interested in studying identity, inequality, and well-being, particularly how intersectional... View Details
  • Web

2023 Reunion Presentations - Alumni

Behavioral Finance and Financial Stability Project, have made tremendous strides in predicting financial market crashes, panics, and crises. Participants left this session understanding the state of the art in identifying financial market... View Details
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Organizational Behavior The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation By: Green, Paul, Eli Finkel, Grainne Fitzsimons, and Francesca Gino Abstract—We present... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2015
  • First Look

First Look: February 10

http://www.degruyter.com/view/j/gfkmir.2014.6.issue-2/gfkmir-2014-0095/gfkmir-2014-0095.xml February 2015 Emerging Trends in the Social and Behavioral Sciences: Interdisciplinary Directions Diversity in Groups By: Fernandes, Catarina, and... View Details
Keywords: Sean Silverthorne
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

Faculty from the Entrepreneurial Management unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be found on the doctoral programs website: PhD in Business Economics PhD in... View Details
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

today's business environment, says Roy Y.J. Chua, an assistant professor in the Organizational Behavior Unit at Harvard Business School who has focused his research on exploring how such collaboration can... View Details
Keywords: by Michael Blanding
  • Web

Finance - Faculty & Research

Humana-provided primary care, home care, behavioral health, and mail order pharmacy services. Innovative partnerships with private equity firms had helped finance the acquisition and operations of key CenterWell assets. Broussard and his... View Details