interviewing - Publications - Faculty & Research

2014
Working Paper

The Organizational and Geographic Drivers of Absorptive Capacity: An Empirical Analysis of Pharmaceutical R&D Laboratories

By: Francesca Lazzeri and Gary P. Pisano

Scholars and practitioners alike now recognize that a firm's capacity to assimilate and use know-how from external sources—what Cohen and Levinthal (1990) called "absorptive capacity"—plays a central role in innovation performance. In recent years, a common strategy... View Details

Keywords: Geographic Location; Industry Clusters; Knowledge Acquisition; Pharmaceutical Industry; San Francisco; San Diego; Massachusetts

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06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

research—which draws on some 30 field interviews with key site managers—demystifies the factors that prevent an Olympic site from becoming a white elephant. “Hosting the Olympics, especially the larger Summer Games, is a globally... View Details

Keywords: by Julia Hanna; Sports

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details

Keywords: by Sarah Jane Johnston

05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

Others With Truthful Statements.) And it has certainly wormed its way into the political spectrum. The research paper Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others opens with excerpts from a January 21, 1998, PBS NewsHour View Details

Keywords: by Dina Gerdeman

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

from chain stores and interviewed managers of nine convenience store chains. The first data set, for the year 1999, came from 76 stores in a midsize retail chain and was used to weigh cash shortage and inventory shrinkage, the two most... View Details

Keywords: by Kim Girard; Retail

Research Summary

The Evolution of Corporate Structure, Internal Governance, and Leadership

My research documents the evolution of the internal governance of senior management in large US firms over a 20-year period and explores, via multiple methods, the causes and consequences of these changes. My findings suggest that... View Details

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

History at HBS, have been compiling an oral history project called Creating Emerging Markets, 130 video interviews of iconic business leaders from emerging markets discussing their careers and organizations in an unstructured format.... View Details

Keywords: by Michael Blanding

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

data for 1988 through 1996. It includes ratings before and after an analyst's transfer from one investment bank to another as well as the results of extensive interviews over several years of study. Among other things, they found that... View Details

Keywords: by Jim Heskett

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

and delivery delays, and explains how dollar stores have been able to defy the downward trends that have devastated brick-and-mortar retail in recent years. This interview has been edited for clarity and length. Harvard Gazette: The... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

interviews that I ask questions, I don’t answer them (unless I have personally conducted research on a topic). The example that I included did imply a lack of knowledge of technology among senior executives of one company. We can debate... View Details

Keywords: by James Heskett

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

out if yours was bogged down, the staff interviews revealed. "People were only affiliated with their pod for four or eight hours, and despite how temporary their team memberships were, they were still competitive with one... View Details

Keywords: by Roberta Holland; Health

05 Jul 2006
Research & Ideas

The Accidental Innovator

takes a considerable capability to see the value in an accident, and to build upon it to create even more value. I became interested in this subject when I was interviewing artists about their creative processes and discovered that many... View Details

Keywords: by Sarah Jane Gilbert

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details

Keywords: by Kristen Senz; Computer

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

raises some questions. Are sufficient numbers of entry-level employees ready for self-management, especially if it requires the application of new technologies to help them perform jobs such as interviewing and hiring new team members or... View Details

Keywords: by James Heskett

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

“Slow is smooth. Smooth is fast.” The best entrepreneurs are taking this slower moment to re-examine their key business processes and make sure that they’re running them more effectively and efficiently. Train your interviewers (Who has... View Details

Keywords: by Jeffrey Bussgang

2015
Working Paper

Competitiveness and Clusters: Implications for a New European Growth Strategy

By: Christian H.M. Ketels

This paper develops policy recommendations on the use of cluster-based economic policies and the adoption of a new concept of competitiveness in the context of the new growth path that WWWforEurope aims to outline.
A first section discusses and derives an... View Details

Keywords: Competitiveness; Clusters; Economic Policy; European Union; Competition; Industry Clusters; Policy; Economic Growth; European Union

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13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

very quickly ... It's really within that first year that they start to say, ‘This doesn't feel quite right.'" “It happens very quickly,” says Groysberg, reflecting on interviews with college students and young professionals conducted for... View Details

Keywords: by Kristen Senz

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

impact your chances of success?" Of course, with so many new incubators entering the space, it's important that entrepreneurs interested in going that route find the right one. "I'd spend a lot of time with the people," said Rowe. "Interview them... View Details

Keywords: by Kenneth Liss

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

differences in interest rates across the banks. Careful probing through interviews indicated that many customers defected because they were irritated by the fact that they had been aggressively solicited for a bank-provided credit card,... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

her course "Strategic Marketing in Creative Industries," with Ferguson in the classroom. HBS Working Knowledge recently interviewed Elberse about the case, which is now publicly available. The Ferguson case is part of Elberse's growing... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

Publications