interviewing - Publications - Faculty & Research

17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

good companies commit criminal violations. The interview has been edited for length and clarity. “Executives at large companies often have limited knowledge of the risk that their companies can face for potential wrongdoing. ” Lane... View Details

Keywords: by Lane Lambert

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

fingertips,’” says Myers. Except this system often doesn’t get used. That fact was driven home to Myers while interviewing a tech manager. “He said, ‘I use the knowledge management system all the time—but I just scroll down to the bottom... View Details

Keywords: by Michael Blanding; Health

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

interviews. The correlation between a manager's assessment of people in interviews and their actual on-the-job performance is less than 50 percent. In other words, less than flipping a coin, and usually much less in service jobs, like... View Details

Keywords: by Kristen Senz

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

School; Tiona Zuzul, assistant professor at London Business School; and HBS Professors Geoffrey Jones and Tarun Khanna—came to their conclusions after reviewing the transcripts of interviews with 69 business and NGO leaders from a variety... View Details

Keywords: by Sean Silverthorne

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

make." Students can continue to personalize their education as much as possible by accessing a proprietary Web site called Transition to General Manager. There they read interviews on forty topical areas with roughly fifty Harvard... View Details

Keywords: by Martha Lagace

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

tracks startup funding, with each Kickstarter entrepreneur. Of the 314 entrepreneurs studied, some 76 percent missed their initial deadline. Peterson and Wu followed up, interviewing 11 entrepreneurs in-depth to find out why each product... View Details

Keywords: by Rachel Layne

Research Summary

Reverse Innovation

VG and Chris Trimble reveal a bold discovery with far-reaching implications in REVERSE INNOVATION: Create Far From Home, Win Everywhere (Harvard Business Review Press; April 10, 2012;... View Details

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

half its value the moment it is driven off the lot? In a recent roundtable interview at HBS, Avery and Schlesinger joined Ryan Buell, an assistant professor in the Technology and Operations Management Unit, to discuss what’s wrong with... View Details

Keywords: by Sean Silverthorne; Auto

06 Nov 2018
Research & Ideas

8 Ways to Make Olympic Stadiums Useful After the Games End

research—which draws on some 30 field interviews with key site managers—demystifies the factors that prevent an Olympic site from becoming a white elephant. “Hosting the Olympics, especially the larger Summer Games, is a globally... View Details

Keywords: by Julia Hanna; Sports

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

forecasts as well as decisions about inventory. In this interview with HBS Working Knowledge, Oliva and Watson say a key to understanding and avoiding supply chain inefficiency may be a better understanding of the behavioral side of the... View Details

Keywords: by Sarah Jane Johnston

04 Nov 2010
What Do You Think?

Why Do We Chase Stars?

data for 1988 through 1996. It includes ratings before and after an analyst's transfer from one investment bank to another as well as the results of extensive interviews over several years of study. Among other things, they found that... View Details

Keywords: by Jim Heskett

05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

Others With Truthful Statements.) And it has certainly wormed its way into the political spectrum. The research paper Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others opens with excerpts from a January 21, 1998, PBS NewsHour View Details

Keywords: by Dina Gerdeman

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

and delivery delays, and explains how dollar stores have been able to defy the downward trends that have devastated brick-and-mortar retail in recent years. This interview has been edited for clarity and length. Harvard Gazette: The... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

27 May 2015
Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

out if yours was bogged down, the staff interviews revealed. "People were only affiliated with their pod for four or eight hours, and despite how temporary their team memberships were, they were still competitive with one... View Details

Keywords: by Roberta Holland; Health

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

relation to our perceptions of ourselves. The order in which we encounter options affects our choice (the first and last interviewed in hiring, for example, have an advantage, explaining why "traditional View Details

Keywords: by Jim Heskett

11 Jul 2016
HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

those jobs earn. Many participants came to the program with advanced degrees and even holding patents but little, if any, work history. Pisano explains that many of those candidates wouldn’t make it through the interview process or... View Details

Keywords: by Roberta Holland; Technology

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and colleagues suggests that in this case,... View Details

Keywords: by Michael Blanding; Employment

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

“Slow is smooth. Smooth is fast.” The best entrepreneurs are taking this slower moment to re-examine their key business processes and make sure that they’re running them more effectively and efficiently. Train your interviewers (Who has... View Details

Keywords: by Jeffrey Bussgang

07 Jun 2021
Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

regardless of the size of the organization and the asks. The author recalls interviewing the CEO of an organization that had just completed a successful $1.4 billion capital campaign. The CEO confessed he had gotten his fundraising skills... View Details

Keywords: by Danielle Kost

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods, published in the journal Organization Science, Nagle interviewed technology professionals and examined data from the Linux Foundation on... View Details

Keywords: by Kristen Senz; Computer

Publications