Publications

June 2010
Teaching Note

Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System (TN)

By: Ranjay Gulati and Marlo Goetting

Teaching Note for 409062. View Details

Keywords: Customer Focus and Relationships; System; Business Units; Corporate Strategy; Infrastructure; Growth and Development; Decision Making; Restructuring; Resource Allocation; Information Technology Industry

January 2018 (Revised August 2020)
Background Note

Continuous Software Development: Agile's Successor

By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull

In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details

February 2023 (Revised May 2023)
Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag

In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details

Working Paper

Electrification to Grow Manufacturing? Evidence from Mini-Grids in Nepal

By: Robyn C. Meeks, Hope F. Thompson and Zhenxuan Wang

Firms in developing countries often identify electricity as a major constraint to operations. Decentralized renewable energy sources could help alleviate these constraints. We investigate whether electrification in Nepal -- via microhydro plants and their mini-grids --... View Details

Keywords: Developing Countries and Economies; Renewable Energy; Infrastructure; Economic Growth; Employment; Manufacturing Industry; Manufacturing Industry

SSRN

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

their worth from their multisided platforms (MSPs), which facilitate interactions or transactions between parties. Many MSPs are more valuable than companies in the same industries that provide only products or services: For instance,... View Details

Keywords: Sean Silverthorne

21 May 2001
Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

secondary, and higher levels? Do the local community and national culture value entrepreneurship and have the infrastructure to support it? A century ago, Kanter adds, an engineer's slide rule symbolized exciting opportunities for the... View Details

Keywords: by Martha Lagace

July 2010
Teaching Note

Shanzhai! MediaTek and the "White Box" Handset Market (TN)

By: Willy C. Shih

Teaching Note for 610081. View Details

Keywords: Innovation and Invention; Information Infrastructure; Mobile and Wireless Technology; Brands and Branding; Market Entry and Exit; Trade; Growth and Development Strategy; Semiconductor Industry; China

November 1999 (Revised November 2000)
Case

International Business Machines Corporation (C)

By: David F. Hawkins

A financial analyst is examining IBM's 1998 tax note to understand better how the company's 1998 tax note was determined. Teaching purpose: Illustrates deferred tax accounting. View Details

Keywords: History; Earnings Management; Taxation; Decision Making; Business Model; Business Earnings; Information Infrastructure; Mathematical Methods; Private Sector; Accounting Audits; Accounting Industry; Accounting Industry

17 Nov 2022
News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

such, it is appropriate to reflect on the IRA’s barrier-breaking spending on climate change compared to our defense budget. The IRA budget for climate is just 4 percent of the country’s defense budget on average annually. Together, the 2021 View Details

19 Jan 2016
News

Electric Avenues

invests up front to develop and build the desalination facility, signing up local utilities to long-term contracts at firm prices. “It’s one of the first examples of a private company in the US water industry taking on development and... View Details

Keywords: Dan Morrell

April 2021
Supplement

Buy Online, Pickup in Store: CEO Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein

In April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company’s Buy Online, Pickup in Store (BOPS) program on her company’s overall sales. To do so, she must review analyses of both e-commerce and brick-and-mortar sales data and compare the... View Details

Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Retail Industry; United States; Canada

April 2021
Case

Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein

In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details

Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Retail Industry; United States; Canada

12 Sep 2006
First Look

First Look: September 12, 2006

Periodical:Journal of Law, Economics and Organization (forthcoming) Abstract Strategic alliances are commonplace in the biotechnology sector. We posit that the stock of prior alliances between participants in the biotech industry produces... View Details

Keywords: Sean Silverthorne

Web

Student Spotlight: From Nigeria to HBS: Reigniting My Passion for Healthcare Innovation - Blog: Health Supplement

Ugo-beke Author MBA Students tag Health Care Innovation Health Care at HBS Growing up in Nigeria, I saw firsthand how gaps in healthcare infrastructure could leave entire communities vulnerable. When I moved to England at 10, I expected... View Details

Web

Alumni in Climate Networking Series: Miami - Blog - Business & Environment

wind turbines off the coast of Massachusetts. This ambitious offshore wind farm exemplifies how large-scale renewable energy infrastructure projects need to have actively supportive stakeholders throughout the process. Vineyard Wind won... View Details

August 2002 (Revised January 2003)
Case

Australia-Japan Cable: Structuring the Project Company

By: Benjamin C. Esty and Carrie Ferman

In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project, a $520 million submarine cable system that would run from Australia to Japan. The sponsors, excited by the... View Details

Keywords: Information Infrastructure; Cooperative Ownership; Organizational Structure; Investment; Ownership; Capital; Corporate Governance; Management Teams; Communication Technology; Projects; Compensation and Benefits; Corporate Finance; Telecommunications Industry; Australia; Japan

January 2010
Teaching Note

Transforming ASUSTeK: Breaking from the Past (TN)

By: Willy C. Shih

Teaching Note for [610041]. View Details

Keywords: Information Infrastructure; Transformation; Contracts; Production; Product Design; Customers; Competition; Management Practices and Processes; Value; Performance Effectiveness; Brands and Branding; Disruptive Innovation; Computer Industry; Computer Industry

February 2021
Article

Platform Diffusion at Temporary Gatherings: Social Coordination and Ecosystem Emergence

By: Tommy Pan Fang, Andy Wu and David R. Clough

Software platforms create value by cultivating an ecosystem of complementary products and services. Existing explanations for how a prospective complementor chooses platforms to join assume the complementor has rich information about the range of available platforms.... View Details