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  • Profile

Joy Chen

she studied government and economics. “I wanted to manage organizations that changed people’s lives for the better.” While there, she cofounded local chapters of two nonprofits, in education and healthcare respectively. “It solidified my... View Details
  • 29 Jul 2021
  • Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

Office. Specifically, I am working on the COVID-19 Vaccine Confidence and Equity project. Many New York City residents are either hesitant to receive the vaccine or lack access to healthcare facilities to get the vaccine. Using insights... View Details
  • Research Summary

Career Histories and the Biotechnology Industry

Professor Higgins' other major project focuses on the consequences of individuals' career experiences for firms and industries. This second research stream centers on the careers of executives in the biotechnology industry.

Professor Higgins has written... View Details

  • 27 Sep 2011
  • First Look

First Look: September 27

concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500... View Details
Keywords: Sean Silverthorne
  • 25 Jul 2023
  • News

Why Leaders with Big Egos Worry Wesfarmers CEO Rob Scott

In a recent profile in the Australian Financial Review, Rob Scott (AMP 179, 2010), CEO of Australian conglomerate Wesfarmers, discussed his career path and management philosophy. “I actually think that one of the biggest dangers in leadership is ego and hubris,” Scott,... View Details
  • Web

Strategy Curriculum - Faculty & Research

Finance) Scott Mayfield Spring 2026 Q3 1.5 Strategy and Technology David Yoffie Fall 2025 Q1Q2 3.0 Andy Wu Spring 2026 Q3Q4 3.0 Strategy for Entrepreneurs (also listed under Entrepreneurial Management) Rembrand Koning Spring 2026 Q3Q4 3.0 U.S. View Details
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

mortality (in a healthcare setting) as a result of psychological safety (PS). She maintains that PS is not a reflection of personality differences but rather a “feature of the workplace that leaders (at all levels) can and must help... View Details
Keywords: by James Heskett
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

daycare for a child, or maybe they have another job because you only employ them part-time to avoid paying for healthcare benefits." You Might Also Like: Employee Feedback: The Key to Retention During the Great Resignation Your Best... View Details
Keywords: by Ben Rand; Retail
  • 2025
  • Working Paper

The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

By: Paige Tsai and Ryan W. Buell
As operations increasingly rely upon flexible labor models—such as gig, part-time, and remote work—it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of transaction-level data from 90,548 customers of a... View Details
Keywords: Behavioral Operations; Employee Behavior; Job Design; Sustainable Operations; Wellbeing; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages
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  • Article

The Relationship Between Workplace Stressors and Mortality and Health Costs in the United States

By: Joel Goh, Jeffrey Pfeffer and Stefanos A. Zenios
Even though epidemiological evidence links specific workplace stressors to health outcomes, the aggregate contribution of these factors to overall mortality and health spending in the United States is not known. In this paper, we build a model to estimate the excess... View Details
Keywords: Occupational Health; Health Costs; Mortality; Applied Optimization; Health
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  • Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal
Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details
Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention
Related

    The Hidden Costs of Flexible Labor Models: How Working Multiple Jobs Affects Employees

    As operations increasingly rely upon flexible labor models — such as gig, part-time, and remote work — it has become commonplace for individuals to work multiple jobs. Across three studies, relying on a combination of... View Details

    • Web

    Academics - Health Care

    equity). Course Catalog Listing Transforming Health Care Delivery This course will help students develop the managerial skills required to identify and implement change. It will draw upon a range of approaches for improving healthcare... View Details
    • 21 Aug 2020
    • Blog Post

    Pursuing a JD/MBA Joint Degree

    conducting. Our alumni are doing everything imaginable in the law and business worlds, and while I haven’t yet been able to go on a JD/MBA retreat, I’ve gotten to talk to healthcare leaders, union leaders, and startup founders in fairly... View Details
    • Web

    Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

    Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
    • 13 Jul 2023
    • News

    The Network Effect

    kinase deficiency, thalassemia, and sickle cell disease. Mathur is a principal at a multi-strategy alternative asset management firm, within the Sagard Healthcare strategy. And the friendship they forged at HBS almost a decade ago... View Details
    • 09 Jun 2022
    • Blog Post

    The MBA Class of 2022 Looks Back

    better person and will forge me into a better leader. DEREK SOLED (MD/MBA 2022) Derek was a joint degree candidate with Harvard Medical School. He was the co-president of the MD/MBA Student Association and a member of the Healthcare Club.... View Details
    • September 2015
    • Article

    Design and Implementation of a Privacy Preserving Electronic Health Record Linkage Tool in Chicago

    By: Abel Kho, John Cashy, Kathryn Jackson, Adam Pah, Satyender Goel, Jorn Boehnke, John Eric Humphries, Scott Duke Kominers and et al.
    Objective
    To design and implement a tool that creates a secure, privacy preserving linkage of electronic health record (EHR) data across multiple sites in a large metropolitan area in the United States (Chicago, IL), for use in clinical... View Details
    Keywords: Information; Customers; Safety; Rights; Ethics; Entrepreneurship; Health Care and Treatment; Health Industry; Chicago
    Related
    • 09 Mar 2023
    • Blog Post

    African American Student Union Spotlight on Joint Degrees

    GS’s investing arms. I started as part of a structured equity investing team within the firm’s Special Situations Group, before transitioning to a role as an investor within the consumer and healthcare verticals of Goldman’s Growth Equity... View Details
    • 08 Feb 2023
    • News

    Alumni-Cofounded Company Sells to CVS for $10.6 Billion

    19 states that provide the best care anywhere to over 132,000 older adults. His commitment to diversity, equity and inclusion makes Oak Street Health a great place to work for teammates and enables an unmatched experience for patients.” He was named a “Top 25 Emerging... View Details