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Show Results For
- All HBS Web
(1,510)
- People (3)
- News (299)
- Research (791)
- Events (7)
- Multimedia (8)
- Faculty Publications (210)
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- 23 Aug 2016
- First Look
August 23, 2016
niche for competitive advantage. The case provides the context for the students to identify the design elements underlying HBC’s success and helps them explore the link between guest satisfaction and employee training, empowerment, View Details
Keywords: Sean Silverthorne
- 03 May 2011
- First Look
First Look: May 3
the work doesn't need to involve curing cancer in order to be meaningful. It simply must matter to the person doing it. The actions that set in motion the positive feedback loop between progress and inner work life may sound like... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
then she was passed over for promotion, receiving the feedback that her “concerning” and “abrasive” interpersonal style had made it impossible to promote her. Instead of a promotion, Lane is offered an executive coach. The case offers a... View Details
Keywords: Sean Silverthorne
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
by authenticity and passion?" (implied by a response from Harry Abrikian). Steve Sheinkopf would alter the process to insure that he receives feedback only from his "A players, not by the Bs (or Cs)." The coauthors of The... View Details
Keywords: by James Heskett
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
determining how and when to weight the importance of customer inputs? Jonathan Hinkle believes it does. As he put it, " the question may really be, 'Will this product be marketed as a disruptive product or fit with customers' paradigms?' Customer View Details
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
their product portfolio. They observe what innovators do and how the market reacts. But the feedback they receive is initially so ambiguous, with several languages coexisting, that they eventually imitate everything. "The confusion... View Details
- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
hire or a firing situation. Issues may also be more personal, such as how to bridge the enormous gap between the leadership of a company and retirement. EE: What sort of feedback have you received from past participants? Hart: They say... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
everybody else—a rare opportunity for professionals who often have few chances in their usual work lives to interact with others outside their own firms, much less outside their own professions or countries. Feedback from past... View Details
- 31 Jan 2012
- First Look
First Look: Jan. 31
http://www.oup.com/us/catalog/general/subject/Economics/Developmental/Regional/?view=usa&ci=9780198075028 Top Executives Need Feedback: Here's How They Can Get It Authors:Robert Steven Kaplan Publication:The McKinsey Quarterly, no. 4 (2011) Abstract As executives... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
police to protect the citizens. Olstrom dubbed the phenomenon "co-production." Since then, it has become common for organizations to treat consumers as production partners. Many high-tech firms hire existing customers to beta-test early versions of products, in order... View Details
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
any other factor, including class size and quality of the facilities. In various studies, the truly great teachers do things like giving good, individualized feedback while remaining sensitive and responding to interactions going on... View Details
Keywords: by Jim Heskett
- 20 Mar 2007
- First Look
First Look: March 20, 2007
understanding of design and manufacturing processes to instruct successfully her American and offshore contractors on how to mass-produce designer clothing at affordable prices. Claiborne was an industry pioneer in many ways. She developed detailed customer View Details
Keywords: Martha Lagace
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
Years Ago How Younger Immigrants Gain an Edge in American Business Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK with assets from AdobeStock/Yulia Raneva, AdobeStock/Siarhei, and... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
Behind ChatGPT, Bard, and LLaMA Make Money? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using image generated by... View Details
- 19 Apr 2011
- First Look
First Look: April 19
priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and... View Details
Keywords: Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
captured during its daily interactions with shareholders and market analysts. As a first step, he put a formalized process in place to collect and present it in a more systematic way. The team, for example, keeps a record of investor View Details
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
adviser and angel investor. This article originally appeared on her blog, Being FA and Other Ponderings. You Might Also Like: Who Will Give You the Best Professional Guidance? All Those Zoom Meetings May Boost Connection and Curb Loneliness How Entrepreneurs Can Find... View Details
Keywords: by Julia Austin
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
senior leaders continued to revise the compensation formula based on feedback both internally and from the public. Particularly, they hoped to strengthen the link between pay and performance, which in the current version of the formula... View Details
Keywords: Sean Silverthorne
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
and medical officers. Each officer went out for roughly an hour at a time and was encouraged to obtain feedback from nurses, doctors, respiratory therapists, and administrators. Later, the officers held large staff meetings in each unit... View Details
Keywords: by Paul Guttry
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image created by HBSWK... View Details
Keywords: by Bill George