end of life care - Publications - Faculty & Research

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

care Over these challenging times, the need for organizations that form part of the social support net is key. Yet, it is at these times that social impact organizations are the most vulnerable. The first... View Details

Keywords: by Danielle Kost

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

who has studied how companies make organizational decisions in industries such as health care and education. “They are figuring out how to use the information of managers and combine it with this new... View Details

Keywords: by Michael Blanding; Employment

02 Aug 2024
HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details

Keywords: by Lane Lambert; Technology; Information Technology

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

careful about adding too many obligations to people’s already-full plates, even if their intention is to relieve stress through social interactions. And, if you’re on the receiving end View Details

Keywords: by Dina Gerdeman and Danielle Kost

24 Mar 2022
Research & Ideas

Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

16,000 people unemployed at the end of April 2021 who received federal benefits through the CARES Act of 2020. The authors analyzed anonymized... View Details

Keywords: by Rachel Layne

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day,... View Details

Keywords: by Richard S. Tedlow

04 Dec 2013
Research & Ideas

The Fantastic Horizon: How to Invest in a New City

Senior Lecturer John Macomber writes about his recent investigative visits to nascent privately-funded municipalities in Saudi Arabia and Vietnam. KING ABDULLAH ECONOMIC CITY, SAUDI ARABIA—Two days before Thanksgiving, I'm standing at the View Details

Keywords: by John Macomber; Construction; Real Estate

20 Dec 2004
Research & Ideas

How an Order Views Your Company

one's genetic code written into the birth certificate. As a result, problem diagnosis after the product has been in the field has not only become easier, but also so much cheaper for manufacturers. Customer satisfaction over the life... View Details

Keywords: by Sarah Jane Johnston

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

respond because they're not set up to differentiate on service. "Commerce Bank basically figured out how to get customers to pay for the service in a rather clever way: It turns out that a lot of people don't View Details

Keywords: by Martha Lagace

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

example here. More business leaders in the health care sector recognize that industry actors that engage in egregious pricing of drugs bring all kinds of problems to the whole... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

18 Jun 2001
Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant... View Details

Keywords: by Jim Aisner

27 Feb 2007
First Look

First Look: February 27, 2007

then collapsed suddenly in 1983. It was reborn at the end of the 1980s under Nintento's leadership, which was then challenged for a few years by Sega, only to be conquered by Sony's original PlayStation. And... View Details

Keywords: Martha Lagace

22 Mar 2010
Research & Ideas

One Strategy: Aligning Planning and Execution

organization around it. Blogging, today, is increasingly common. In an informal poll in the School's General Management Program, which brings in executives from around the world, about 20 percent said they write a regular blog. Q: Care to... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter View Details

Keywords: by Michael Blanding; Health

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

unhealthy working environment. Yet it shouldn't take a negative headline to move companies toward CSR. In fact, Rangan says, many owners and executives of large, successful corporations are driven by their conscience to give back.... View Details

Keywords: by Dina Gerdeman

05 Sep 2007
First Look

First Look: September 5, 2007

distributors and content providers. We provide a model of bargaining and price competition within these industries, and show that whether or not a piece of content ends up... View Details

Keywords: Martha Lagace

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and... View Details

Keywords: by Paul Guttry

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

limited control over sales," says Ton. "And of course, those boring supply-chain tasks won't get done." "Retailers have to cut labor to some extent when sales are lower," Ton says, "but they need to be View Details

Keywords: by Julia Hanna; Retail

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

investment banking--give their points of view. Joseph Bower, Baker Foundation Professor The GM IPO represents the beginning of the end of a... View Details

Keywords: by Staff; Auto

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

testing the idea with an experiment. Cook felt bad about his initial response not because the idea ended up succeeding—it didn't—but because he believes strongly in cultivating and maintaining a culture of... View Details

Keywords: by Carmen Nobel; Financial Services

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