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Show Results For
- All HBS Web
(1,508)
- News (235)
- Research (1,170)
- Events (2)
- Multimedia (6)
- Faculty Publications (431)
- 03 May 2011
- First Look
First Look: May 3
growth would fulfill QuikTrip's purpose: "provide an opportunity for employees to grow and succeed." But Cadieux was concerned that fast growth might compromise QuikTrip's operations that depended on high View Details
Keywords: Sean Silverthorne
- 15 Jun 2010
- First Look
First Look: June 15
slightly worse outcomes than non-affiliated investments, despite the targets having superior performance prior to investments. Investments during market peaks by commercial banks have significantly higher rates of bankruptcy. The... View Details
Keywords: Martha Lagace
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
company was performing well, at least on measures available to the public. (As a subsidiary of Amazon, Zappos no longer reports separate financials.) It is one of only 12 American companies that win awards both for its customer service... View Details
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
itself, companies are considering their user data and their tech employees as the primary drivers of competitive advantage.” Frank Nagle (@frank_nagle), an assistant professor who is also affiliated with the HBS Digital Initiative, the... View Details
Keywords: by Danielle Kost
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
and that this difference is associated with significant performance differentials. We propose three possible reasons for the managerial gap of founder CEO firms: a) informational problems preventing a clear understanding of the weakness... View Details
Keywords: Carmen Nobel
- October 1986 (Revised July 2010)
- Case
Karen Leary (A)
By: Linda A. Hill
Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
theater and control is required to make people feel comfortable when fundamental operating systems change ." Narendar Singh Raj Purohit adds that " when things are getting out of control someone has to take initiative to give a positive pep-talk and in many... View Details
Keywords: by Jim Heskett
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
distribution channel on overall inventory levels and costs. One thing that may have helped generate the HBS offer was an experiment I performed using my own crude version of what would become known as the “beer game.” In my approach, my... View Details
- 28 Jun 2016
- First Look
June 28, 2016
turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we... View Details
Keywords: Sean Silverthorne
- Web
Social Enterprise - Faculty & Research
Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to... View Details
- Blog
Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety
evolving challenges, they need candor, speed, and creativity to make progress. They need employees to bring their full selves—with all their skills, knowledge, and insights—to the challenges ahead. Second, most work is not View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
organizational units, one for law enforcement and one for domestic intelligence, seeking what scholars call “structural ambidexterity.” Two, the FBI could have pursued “contextual ambidexterity” wherein senior management establishes simultaneous structures and... View Details
Keywords: by Carmen Nobel
- 31 Mar 2011
- Working Paper Summaries
What Do CEOs Do?
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation... View Details
Keywords: by Carmen Nobel
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
case of that high-stakes client presentation, Brooks's findings suggest that an employee might perform better after considering the opportunities for success rather than the consequences of failure.... View Details
Keywords: by Michael Blanding
- 03 Jun 2013
- Research & Ideas
The Power of Rituals in Life, Death, and Business
loss of soldiers during the American Civil War. It got him to wondering whether rituals were merely a traditional part of the grieving process, or whether they truly alleviated grief. "We see in every culture—and throughout history—that people who View Details
Keywords: by Carmen Nobel
- 14 Jan 2014
- First Look
First Look: January 14
Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details
Keywords: Sean Silverthorne
- 28 Sep 2011
- Research & Ideas
The Profit Power of Corporate Culture
concept," he says. "Its impact on profit can be measured and quantified." Heskett finds that as much as half of the difference in operating profit between organizations can be attributed to effective cultures. Why? "We know, for example, that... View Details
Keywords: by Sean Silverthorne