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Show Results For
- All HBS Web
(1,007)
- News (195)
- Research (637)
- Events (1)
- Multimedia (3)
- Faculty Publications (175)
- 05 Oct 2010
- First Look
First Look: October 5, 2010
supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
with tools for identifying and solving these problems, engage their employees and suppliers in their improvement efforts. Q: Your book notes that typical stores experience staff turnover of 100 percent each... View Details
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research in psychology found that... View Details
Keywords: Sean Silverthorne
- 03 Jun 2020
- Blog Post
Jeff Surette and Mike Peters: A Winning Team at TB12
leave the firm in 2014. “I left without a job prepared to engage in a period of exploration and a long term job search. I knew I wanted to do something small, entrepreneurial, mission driven, and with great potential to make a global... View Details
Keywords: Consumer Products / Retail
- 09 Sep 2009
- First Look
First Look: September 9
communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to highlight operational failures is... View Details
Keywords: Martha Lagace
- 22 Mar 2016
- First Look
March 22, 2016
found (or potentially found) in practice and whose hypotheses connect independent variables within the control of practitioners to outcomes they care about using logic they view as feasible. I provide several suggestions for how scholars can enhance research relevance,... View Details
Keywords: Sean Silverthorne
- 06 Mar 2019
- News
Making Sabbaticals Mainstream
experiences also sent him on a quest to find academics who were studying sabbaticals so he could better understand how the implementation of sabbatical policies impact employee behavior. Informally called the Sabbatical Project, DiDonna’s... View Details
- Web
Online Entrepreneurial Marketing Course | HBS Online
Stories FAQs Enroll Now Key Concepts Develop and continually adapt go-to-market strategies Distinguish between marketing- and sales-led organizations and marketers’ role in each Establish a customer selection strategy, including buyer personas and journeys Devise... View Details
- 30 Sep 2019
- Book
Book Excerpt: Why a Volume on Race, Work, and Leadership
senior leadership positions, the most frequently adopted strategy is to remain silent about race or other issues of inequality or injustice in order to avoid being labeled as an agitator (Cose, 2011). Nearly 40 percent of black employees... View Details
- 19 Sep 2024
- Blog Post
A Day at Royal FloraHolland: The Epicenter of the Global Flower Market
for the quality of the flowers they sell, RFH employees will also engage in quality checks and research. In fact, quality assurance is a hallmark of RFH's operations. The auction house's dedicated Product... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
while full integration into stock valuation and engagement are considered more beneficial, but they are all practiced with equal frequency. Current practices of different ESG styles, especially screening, are driven by product and ethical... View Details
Keywords: Sean Silverthorne
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
for-profit health care organization led to better patient outcomes at the same time that "provider engagement and feeling of satisfaction have increased, our costs have fallen and our net profit has increased." One of the basic... View Details
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
crowd. Technology is also a helpful factor in rewards programs, representing a vast improvement over an old, markedly creepier, and now mostly illegal strategy: dispatching an employee to the parking lot to write down license plate... View Details
- 28 May 2019
- News
A More Perfect Union
Case Study. Daniella Ballou-Aares (MBA 2001, MPA 2002) believes that has to change—and it’s the responsibility of her generation to lead the way. Ballou-Aares is creating a path for the next generation of business leaders to engage in... View Details
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
the Bind of Necessary Evils: Psychological Engagement and the Production of Interpersonally Sensitive Behavior," in the Academy of Management Journal. The researchers joined forces and shared their insights on this tricky topic in an... View Details
Keywords: by Martha Lagace
- 12 Apr 2016
- First Look
April 12, 2016
or a combination—can catalyze leaders' listening skills, reveal what does or doesn't work inside the organization, highlight hidden challenges and opportunities, and generate essential competitive intelligence. It can promote engagement... View Details
Keywords: Sean Silverthorne
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
opportunities for both independence and active engagement of their most talented employees. Since many companies can get their hands on the same technology, the same markets, the same production methods and the same distribution channels... View Details
Keywords: by Martha Lagace
- 17 Mar 2009
- First Look
First Look: March 17, 2009
decide whether they want to try to restructure the nature of the engagement to better fit the firm's service model. Although young and small, the firm has grown successfully and is optimistic about its future prospects. Kutchins and... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
business through informal personal networks, Advanced Technology, for example, has established dialogue groups as its core tactic for achieving diversity. These groups give employees a forum in which to examine their biases and View Details
Keywords: by Judith A. Ross